40
May 2013
IMO_294_EN_v0
Roto E-Tec DoorDrive
Subject to change.
Feedback and faults
Troubleshooting
Troubleshooting
Problem
Possible causes
Corrective action
Specialist company End-users
Door fails to close
completely.
– Door jams, may be caused by
door sagging or damaged
gasket
– Lock sluggish.
– Closed position no longer
programmed
– Re-adjust hinges, correct gasket
or contact specialist company.
– Grease or contact specialist
company.
– Reprogram closed position or
disconnect system from mains
voltage for 15 seconds.
Door opens auto-
matically, but only
closes after an ex-
tended period or
not at all.
– “Hold-open period” parameter
incorrectly set.
– Obstacle in door opening area,
which prevents it from closing.
– Door open too far
(open 10 % beyond pro-
grammed open position).
– Adjust hold-open period on
DIP switch.
– Clear opening area.
– Manually close door and check
opening angle, if necessary
install door stopper; program
new open position (still open)
–
Door reverses
without crushing
instance
– Sluggishness in system
– Wind load / wind gust
– Check whether an obstacle can
be detected at the swing door
drive and remove it (foreign ob-
ject).
– Check door settings.
– If necessary, contact specialist
company.
– Adapt crush guard setting using
the DIP switch.
–
Noise
– Joints not greased or dusty.
– Swing door drive damaged.
– Door has sagged
– Grease again with specified
grease, refer to Maintenance.
– Contact specialist company.
– Check door setting and readjust
if necessary.
–
Blocking
– Opening area blocked by an
obstacle, blocked by swing
door drive (crush guard).
– Clear opening area.
Blocking of swing
door drive in
closed position,
opening not
possible
– Swing door drive or actuation
defective.
– Lock defective.
– Contact specialist company,
manual opening remains possible
– Have lock replaced, contact
specialist company.
–
–
= To be carried out
only
by a specialist company
–
=
Not
to be carried out by the end-user; the end-user may not carry out installation work!
= To be carried out either by a specialist company or by the end-user
The DIP switches enable the fault memory to be read out.
Summary of Contents for E-Tec DoorDrive
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