Subject to change.
Roto E-Tec DoorDrive
IMO_294_EN_v0
May 2013
39
Feedback and faults
Troubleshooting
Troubleshooting
Problem
Possible causes
Corrective action
Specialist company End-users
Door fails to open
automatically, only
manual operation
possible.
– Control system, power supply
or hand-held transmitter indi-
cate a fault.
– Closed or open position not
programmed.
– Door jams, may be caused by
door sagging
– Lock unlocks too late.
– Switch on power supply unit,
system reset through power
supply unit: Deactivate circuit
breaker for house wiring for
power supply unit for 15 s or
contact the specialist company.
– Refer to Initial operation.
– Re-adjust hinges or contact
specialist company.
– Contact specialist company.
–
Door fails to open,
beeps in response
to open request
– Clearance guard has actuated.
This occurs to prevent any
damage through continuous
operation.
– Acoustic fault signal is issued.
– Wait for approx. 15 seconds, the
swing door drive can then be
used again.
– System reset through power sup-
ply unit: Deactivate power supply
unit for 15 seconds, other wise
contact the specialist company;
programming error was deter-
mined, reprogram control system
(contact specialist company).
Errors
The swing door drive complies with a high quality standard and all the nec-
essary technical regulations and specifications. Internal safety circuits and
external safety circuits managed by the swing door drive are monitored on
a cyclical basis. Situations may occur during operation of the Roto E-Tec
DoorDrive system that lead to malfunctions.
The swing door drive attempts to determine the reasons for this and to re-
spond accordingly. The response will be proportionate to the severity of the
reason, and it can lead to a shut down of the automatic swing door drive
function. In this instance, the door can be manually opened and closed.
Hardware defects, installation faults and manual operation during the safety
test can cause fault messages whereupon the system will changeover into
operation. The following option is available to reset fault messages:
Mains reset:
Switch off the mains voltage for the swing door drive (circuit
breaker).
A service technician must be notified promptly in the event of a defective or
malfunctioning swing door drive.
However, some faults can be checked and rectified without the need for a
technician, and the following table should provide assistance here:
Summary of Contents for E-Tec DoorDrive
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