Ricoh RC Gate A TTP, Manual

Page: 145 / 171

RC Gate A Training
145
Slide 145
7. Make a Call from each RC Gate
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In the Maintenance menu of the RC Gate UI, click[Maintenance] -
[Communication Server Calls] - [Device Check Req. Call].
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Then click Start.
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d
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Make the Device Check Request call from each of the RC Gates to be removed.
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The Device Check Request call takes a very short time. A service test call
takes much longer, but you get a clear indication of whether the call
succeeds or fails.
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This prevents the need to wait one hour for the next polling.
There is no indication when a Device Check Request Call has been completed
successfully, or if it failed.
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If the procedure continues without a successful Device Check Request Call, the
RC Gates will still have registered device data in the memory when they are
disconnected and taken back to the service depot. So they cannot be installed
again at a new customer.
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If the Call succeeded, the device data is deleted from the RC Gates, and
they are returned to the same condition as when they were new.
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However, the @Remote Center has deleted the device data, so the same
devices can be registered again on the new RC Gate A.