Code
Meaning
Suggested Cause/Action
0-30
The other terminal did
not reply to NSS(A) in AI
short protocol mode
Check the line connection.
Check the FDU - NCU connectors.
Try adjusting the tx level and/or cable equalizer
settings.
The other terminal may not be compatible.
Cross reference
Dedicated tx parameters - Section 4-4
0-52
Polarity changed during
communication
Check the line connection.
Retry communication.
1-00
Document jam
Incorrectly inserted document or unsuitable
document type.
Check the ADF drive components and sensors.
Cross reference
ADF mechanical problems - Section 6-2-1
1-01
Document length
exceeded the maximum
Try changing the maximum acceptable document
length.
Divide the document into smaller pieces.
Check the ADF drive components and sensors.
Cross reference
Max. document length - Scanner switch 00, bits 2
and 3
ADF mechanical problems - Section 6-2-1
1-10
Paper at the scan line
when the power was
turned on.
Remove the paper.
Check the scan line sensor.
Cross reference
ADF mechanical problems - Section 6-2-1
1-17
Document jam in the
feed-out area
Clear any debris from the sensor actuator.
Check the ADF drive components and sensors.
Cross reference
ADF mechanical problems - Section 6-2-1
1-20
Paper did not reach the
fusing exit at the end of
printing
Remove the paper.
Check the printer drive components and sensors.
Cross reference
Printer mechanical problems - Section 6-2-2
1-21
Paper present at the
fusing exit after printing
Remove the paper.
Check the printer drive components and sensors.
Cross reference
Printer mechanical problems - Section 6-2-2
1-30
Paper ran out during
printing
Add paper in the cassette.
1-34
Paper ran out after
printing
Add paper in the cassette.
1-71
The cover was opened
or the cassette was
pulled out during printing
Close the cover or put back the cassette.
2-10
The modem cannot enter
tx mode
Replace the FCE.
2-11
Only one V.21
connection flag was
received
Change the FCE.
August 2nd, 1995
TROUBLESHOOTING
ERROR CODES
6-33
