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Resource Data Management DMTouch, Commissioning & Service Manual

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Resource Data Management DMTouch Commissioning & Service Manual Download Page 4

 

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Revision 2.3 

Page 4 of 72 

Commissioning & Service Guide DMTouch 

 

 

Warning 

 
 
 
 
 
 

Please Note 

The specifications of the product detailed on this 
Set-Up  Guide  may  change  without  notice.  RDM 
Ltd. shall not be liable for errors or for incidental 
or consequential damages, directly and indirectly, 
in connection with the furnishing, performance or 
misuse of this product or document.

 

Ensure that all power is 
switched off before   
installing or maintaining 
this product 

www.resourcedm.com 

APPENDIX 1: RELATED PART NUMBERS ................................................................................................... 69

 

APPENDIX 2: SAVE/RESTORE DMTOUCH CONFIGURATION GUIDE ...................................................... 70

 

APPENDIX 3: TRIM HEATER CONTROL ....................................................................................................... 71

 

APPENDIX 4: TERMS OF USE ....................................................................................................................... 71

 

TRADEMARKS ............................................................................................................................................. 71

 

Disclaimer ..................................................................................................................................................... 71

 

CHANGE HISTORY ......................................................................................................................................... 72

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for DMTouch

Page 1: ...a Management Ltd 80 Johnstone Avenue Hillington Industrial Estate Glasgow Scotland G52 4NZ UK 44 0 141 810 2828 sales resourcedm com US OFFICE Resource Data Management USA Inc 100 North 6th Street Suite 630B Minneapolis MN 55403 USA 1 612 354 3923 usasales resourcedm com Resource Data Management ...

Page 2: ... 14 Default Actions 15 Alarm Times 15 Modem Setup 16 Mail Server Setup 17 Warning Setup 17 Accept All Alarms 17 Clear Alarm Log 17 Send All Alarms 17 Devices 18 Set Parameters 18 Set Shared Parameters 19 Alias 22 Names 22 Alarms 22 Items 23 Visibility 24 Item Matching 24 Network 25 Network Errors 25 Remove Device 26 Remove Network 26 Add Device 26 Network Scan 28 RS485 Adapters 28 Wireless Mesh Se...

Page 3: ...g 47 Night Blinds 48 Condenser TD 49 Performance 49 Configure Sources 50 Trim Control 51 Energy Monitoring 53 Display Setup 55 Information 56 System Log 56 Software Version 56 DHCP Information 56 Touch XL Status 56 Network Statistics 56 Notepad 56 Documents 57 Manage Layouts 57 Miscellaneous 59 System Restart 59 System Dump 59 Set Time 59 Clear Consoles 59 Network Card Setup 59 3G Dongle Setup 60 ...

Page 4: ...re that all power is switched off before installing or maintaining this product www resourcedm com APPENDIX 1 RELATED PART NUMBERS 69 APPENDIX 2 SAVE RESTORE DMTOUCH CONFIGURATION GUIDE 70 APPENDIX 3 TRIM HEATER CONTROL 71 APPENDIX 4 TERMS OF USE 71 TRADEMARKS 71 Disclaimer 71 CHANGE HISTORY 72 ...

Page 5: ...re is a Device Summary chart at the top of the screen to show the control state status of the controllers TPI Summary gives a quick indication of case performance On the Home screen a list of devices that are communicating with the dmTouch are shown Click on a controller name to view additional information relating to that device Note The user can scroll up and down the list of devices by pressing...

Page 6: ...bay will auto zoom to that area The layout screen on the right gives an over view of the site layout The individual devices are colour coded to show their respective states Colours defining device states are Red Alarm Blue Normal Yellow Defrost Green Case Off Orange Alarm Inhibit The user can also create their own images using the RDM Layout Editor 2 program that can be displayed on the DMTouch la...

Page 7: ...tion or setting parameters on the DMTouch a keyboard will be displayed Depending on the information that the DMTouch is expecting it will show one of two layouts One is numerical and the other is alphabetic The user can change between the two by using the ABC button on the numerical keyboard and the 123 button on the alphabetic keyboard Both these buttons can be found in the bottom left of the key...

Page 8: ...cal data In this example probe temperatures for two devices in the last 24 hours are shown The user can change the trace that is required and the interval time They can also add devices to superimpose different traces over the top Using the arrows will allow the user to move forward or back 24 hours There is also the option for Absolute or Differential Absolute shows the values of the probes and D...

Page 9: ...raph is time stamped and the traces are selectable by clicking on the names Note If the dmTouch fails to automatically identify any control values for a given device then this feature will not be displayed For more details on control value identification please consult RDM technical support 15 seconds is the minimum update period and is dependent on the product and network type in use For example ...

Page 10: ...ly gather data for out of hours only Normal Hours enter the operating hours of the DM For example site opening hours which means out of hours reporting consists of data obtained from the out of hours time period e g when the site is closed When pressing on the Report Type it is possible to structure reports with information regarding List of alarms Graph of alarms by device Count of alarms by devi...

Page 11: ...ink The screen below will then be shown By pressing on Add Comment the user will be asked to login From the Home screen press Alarm This result s with the page shown opposite Here the current alarms are shown with the serial number of the alarm the device that generated the alarm the reason the alarm occurred and the time and date the alarm was generated By pressing on the filter at the top the us...

Page 12: ...ill not be shown if no GP Timer Channels have been set to allow a Run on Run on enables the user to turn on a GP Timer channel that is off for a given period of time or to extend the on cycle of a channel for a given duration Channel refers to the specific GP timer channel Description displays the GP timer channel name Status shows the current state of a GP timer channel Duration mins is how long ...

Page 13: ...ation by pressing Alarms on the service menu The Alarm Menu has the following options Alarm Summery Alarm Index Alarm Actions Default Actions Alarm Times Modem Setup Mail Server Setup Warning Setup Accept All Alarms Clear Alarm Log Send All Alarms The alarm summary screen will show individual alarm actions for each alarm within the controller selected Please see the following pages to show how to ...

Page 14: ...e various functions when an alarm occurs Up to 9 actions and a Fail action can be configured Select the Action to change by pressing the drop down menu at the top of the screen Then assign the items to that action with either Not selected ALL All of the time Day Day only Night Night only Note Day and Night times can be set using Alarm Times Once configured select Set Actions Alternatively select R...

Page 15: ...d 1 Out 1 Day end period 1 In2 Day start period 2 Out 2 Day end period 2 Each day of the week can be configured to have a different Day Night period Additionally set the short and long inhibit periods from this page The factory set defaults times are 24 Hours for the short Inhibit and 72 Hours for the long Inhibit Note when a case is inhibited a system alarm is generated This alarm can be directed...

Page 16: ...mber modem 2 for the second and modem 3 for the third Enter the telephone number for the alarm recipient Enter the modem type Modem Email can be selected Note SMS GSM Modem must be chosen for the GSM modem There is a choice of selecting the alarm to be sent as a text message to most of the mobile service providers Enter the number of retries before the number is disregarded and moves on to the nex...

Page 17: ... user to clear the entire alarm log alarm serial numbers are also reset to zero Note this process cannot be reversed once the action has been carried out Note When the alarm log is cleared an alarm is generated to show the alarms have been cleared from the panel Send All Alarms This feature has been added to allow all potential alarms from every device logged on to the DMTouch to be sent to an ala...

Page 18: ... button The screen on the the right will be displayed Note Multiple controllers of the same type can be checked and changed together For changing multiple controllers with different types please see Set Shared Parameters Type in the required values in the appropriate fields and click Set Parameters The parameters will be saved in the device s memory Parameters can be locked preventing changes bein...

Page 19: ... logged on to the DMTouch in the left column There are a couple of methods to select the devices and subsequent items to be changed The DMTouch will highlight values entered into a parameter field which are out with the valid range of the device s parameters When the user presses the Set Parameters button the DMTouch will highlight any item which is out of range Shown in the above screenshot the v...

Page 20: ...ces will be displayed on the right The second method is to utilise the search field at the top of the page In the field type the parameter alias that is to be altered For example cut in then click search All the devices that have this parameter will be highlighted This makes it easier to select the devices that share this common parameter Again select the devices to be altered using the tick boxes...

Page 21: ...rcedm com The following page will list all the selected parameters to be changed Make the desired changes and click on set parameters This will update the selected parameters in all the previously selected devices Note The differences column will indicate if the parameter varies from the previously selected devices Where there is no asterisks the shared parameters are all identical ...

Page 22: ...to the alarm index screen Whatever number you change the Type Alias to will now be linked into the index number of the controller when setting the alarm index and actions up From the Service menu follow Devices Alias Names Select the device s to alias Note Multiple devices can be given the same alias Aliases are used to change the name and description of devices to something more meaningful E g RD...

Page 23: ... Alias Items Select the controller you wish to set the Item aliases for and press Set Aliases Select the Item you wish to alias and delete the current Item Alias text and key in the desired text Note You can change items for multiple devices at one time as long as the type of the controller is the same Again avoid the use of control characters such as etc Once you have changed the Item alias then ...

Page 24: ... Item Matching Note multiple devices that share the same typefile can be set together From the Service menu follow Devices Alias Visibility Visibility allows the user to hide inputs outputs or parameters for a given device or make them viewable to authorised users only e g Site Service or Install level Select a device s from the list Select the item you wish to configure You can choose from the fo...

Page 25: ...atching When matched the DMTouch will use them and display them accordingly For example in the device list or mimics Network Network Errors From the Service menu follow Devices Network Network Errors Network errors are now shown for RS485 and IP controllers This screen accumulates the errors from the time the DM is powered on The screen can be cleared to zero so that new errors can be observed by ...

Page 26: ...ontroller list select the controller you want to remove Press Remove Device s The dmTouch will then confirm the device has been removed From the Service menu follow Devices Network Add Device This will take you to the page on the right Select the Device Type from the drop down list Enter the IP address of the device Generally use the range 10 1 2 2 to 10 1 2 79 Check the number you wish to use has...

Page 27: ...n TQ8000 8 Chan TQ100 30 Chan Safety Gas Detection System Toshiba FDP3 A C Interface Polin Bakery Controller Ispeed Inverter Drive RESI Dali Lighting System Sabroe Unisab III AirBloc SmartElec2 Emerson Control Techniques VSD Daikin ZEAS Remote Condensing units 11 26 NXL Vacon Inverter Template NSL Vacon Inverter Template Modbus devices can be connected to the dmTouch using a USB RS485 Modbus Adapt...

Page 28: ...etected will be added to the Devices list This operation may take a few minutes depending on type of network and size Service Devices Network Wireless Mesh Setup Up to 4 wireless mesh base units can be connected to the dmTouch Ethernet 0 network This is advantageous should the wireless network be split across multiple floors in a building This will be automatically detected by the dmTouch when uni...

Page 29: ... com Device Information Case Setup Device information allows the user to see Type Number Software Version CRC Bitswitch settings Network Address Network ID Note If the device is showing in red then the unit is offline and no information will be shown updated From the Service screen go to Devices Case Setup This will take you to the following screen Select the case to setup by pressing it ...

Page 30: ...Value is the temperature difference between the Air On and Air Off probes There is a high and low alarm limit and each has its own alarm delay When the TD rises above the high alarm limit and the delay has expired an alarm will be generated When the TD drops below the low limit and the delay has expired then an alarm will be generated High limit alarm index number is 11 and the low limit number is...

Page 31: ...can be setup and operated like a normal device If for some reason the channels are required to be re combined back to a single device this can be done by selecting the stop button on the split monitors screen Performing this operation will reset all of the split aliases back to the single monitor defaults If a monitor has previously been configured item aliases alarm aliases alarm index numbers et...

Page 32: ... make up the first part of the device s name e g CASE Enter a maximum of six characters into the suffix field for each item you wish to group together to create a new device when the split feature is used For example any item which has a 01 in the suffix column will be grouped together to create a device Any item which has a 02 in the suffix column will be grouped together to create a device Once ...

Page 33: ...taken if splitting a controller that can have defrosts If a controller is logged on with a 3 digit number say 100 then split and defrost channels set up for each of the split sections The main controller 100 will still get defrosts from channel 10 so the first section of the split will get defrosts from whatever defrost channel it is set up on and also defrosts from defrost channel 10 It is best t...

Page 34: ... must be entered for the TDB program This name will be assigned to the TDB program when it appears in the device list Additionally the priority of the TDB program must be selected either Control or Monitor When set to monitor the processing time for the plc is reduced This will aid when running large plc programs in for example older hardware models of Data Managers With the full TDB option a maxi...

Page 35: ... user to upload or download a TDB file to a Mercury Intuitive TDB controller from a connected compatible USB storage device The procedure is the same as used in the Plant TDB Upload Download feature Please see above If a controller has been split it will not appear in this screen The split would have to be cancelled for the controller to appear in the list If the TDB file within the device has no ...

Page 36: ...verwrite all previous changes CPT Setup Calculated Product Temperature From the Service Tab select Service Devices CPT Setup Allows the user to configure and adjust the factors used to calculate the various CPT product options Name Enter a description for the desired CPT product type Weighting Percentage of the Air On temperature that is used to calculate the CPT The remaining percentage will be A...

Page 37: ...pen for 3 hours 3 times in the last 24 hours then an alarm will be generated Similarly if the valve is continuously open for 9 hours in one period an alarm will also be generated as this counts as 3 x 3 hour periods Script Setup Allows the user to assign selected scripts to devices please contact RDM Technical for more information Mimic Setup You can setup mimic diagrams on the dmTouch that will s...

Page 38: ... power is switched off before installing or maintaining this product www resourcedm com Coldroom Case Probe Energy Meter System Access the System configuration by pressing System on the service menu The System Menu has the following options Local I O User Setup Site Energy Information Layout Miscellaneous ...

Page 39: ...inhibited for the temperature probe input Once the defrost input is deactivated temperatures alarms are enabled once the recovery parameter expires An offset can also be added to each input to account for long cable runs Example If you want to change the probe type move the cursor to Mode and press enter A sub menu will be displayed move the cursor to the probe you want and press enter Choices are...

Page 40: ...f them Details will include the type they are setup as along with corresponding values Output Test Enter the Description and use the drop down box to select one of the options Unused Alarm Relay GP Timer Relay Press Set Output Information to complete the operation From the Local I O menu and now press Output Setup Press on the output you wish to configure Note Relay 1 3 are factory set to Alarm Re...

Page 41: ...r If you have install level access this will let you change a user s name access level password pin number By pressing on the Expiry button the user has the option to set an expiry date and time After the date and time that was entered has elapsed then that user will no longer be able to use that log in Note An expiry date and time can be set when creating a new user An elevation time can also be ...

Page 42: ... alarms If swipe cards are used press enter at the swipe card line you will be prompted to swipe the card Once the card has been successfully swiped the swipe card field displays Got card Pressing on Remove User will give you the following screen You select the User s you wish to remove and press the Remove User s button at the bottom of the screen and they will be removed The user can also check ...

Page 43: ...y the same as the Site ID field Offline Alarm Delay Enter the Offline Alarm delay default is 15 mins The Alarm index number for an offline device is 7 Note setting a short alarm delay can result in spurious offline alarms Test dial out frequency Enter the time in hours default is 24 hrs Any Modem configured as Modem will send a test dial out alarm every x number of hours Note that any Modem set to...

Page 44: ...menus Check this box to enable a username and password log in to access the menus Note please see User setup section for more details Log Thin Age days The DMTouch will thin out stored data after this time period The minimum value available to set is 100 days Any data older than the Log Thin Age parameter will be conditioned using the Log Thin Freq parameter For example if the DMTouch has a SSD fi...

Page 45: ...if required which as described must be above 1024 Note for permanent solutions RDM recommend the use of a third party network device to perform this task This option is provided for temporary access only Console Language Select the language to be displayed on the console Language files must be present Contact RDM for further details Time Zone Select the appropriate location for where the DMTouch i...

Page 46: ...itoring liquid temperature Liquid Temperature Input Probe selected on controller to measure liquid temperature Refrigerant This input is not used Pressure Readings Bar PSI Absolute or Gauge can be selected to read pressures Pack CPT Limit this is the number of cabinets of which are in a CPT alarm state that will create a Pack CPT fault alarm Service Site Add Feature Use this screen to add a featur...

Page 47: ...ail Type This field dictates what command is sent to the controller EEV Close will send a command to close the valve of the controller Case Off will send the command to put the unit in the Case off State Note When input equals 1 then pack ok and when input equals 0 then pack fail Optimisation Setup On the Optimisation Setup section enter the following Period mins Enter the period over which optimi...

Page 48: ...e controller list select the controllers that you want to be checked by using the Check Blinds button on the right hand side of the screen To view the general behaviour of the case temperature and the expected trend press on the Show icon in the Graph column You can also run reports on the night blinds from the front screen by pressing the Reports option Basic Blinds Check Count Threshold This is ...

Page 49: ...e score is based on the set point differential over temperature alarms and under temperature alarms A score of 1 equates to a good performance a score of 10 equates to a poor performance By clicking on the Configure Sources button you will be taken to a screen that will show you the different types that can be configured and setup after this has been set up you enable to controller with the same t...

Page 50: ... the example all Mobile HT controllers with the same type have been selected Input Select the source of the Temperature Input used for calculation Setpoint Select the Setpoint the device is trying to maintain If available Diff Select the operating Diff of the controller If available Over Value Select upper limit e g Over Temperature setpoint Under value Select lower limit e g Under Temperature set...

Page 51: ...trims will be at their low setting If the rH is above its high setting the trims will be at their high setting Between the low and high rH settings the relationship between the rH and Trim level is linear as per the graph opposite If the sensor fails the trims will operate above the Trims High value Data Manager Network Trim control when enabled over rides the controller s local trim level setting...

Page 52: ...ing shop floor area The trims are pulsed to maintain the Mullion temperature above the calculated Dewpoint temperature thus preventing condensation from forming on case doors The dmTouch will send network commands to the selected controllers to pulse their trim relay Note The mullion is the vertical part of the case door frame To set up the Dewpoint based control alter the following settings Mulli...

Page 53: ...ring The DMTouch can be setup to monitor consumables usage and display the data in a user friendly way It can calculate savings or overspending from the user s budget and give detailed analysis on usage The tabulated views offer varied analysis of weekly monthly yearly usage and spending along with live data and graphing To enter the setup menu From the Service Menu select System Energy Energy Mon...

Page 54: ...re looks at to gather the Power Data This should be the item that displays the real time power usage e g kW Source 1 Cost per energy unit Enter the cost associated to the energy unit Energy Item This value will be used to calculate usage costs etc Source 1 Carbon Footprint kg CO2 energy unit Enter the weight in kg of the CO2 usage per energy unit This is used to calculate the CO2 usage of the ener...

Page 55: ...g When the process value is above this limit and the Warning delay has expired a High Warning alarm is created Onscreen text colour changes to Orange at this point Low Warning When the process value is below this limit and the Warning delay has expired a Low Warning alarm is created Onscreen text colour changes to Orange at this point Low Alarm When the process value is below this limit and the Al...

Page 56: ...t is a hidden device Please see Hide Device feature Touch XL Status The table shows a list of consoles with network details and their current status attached to the DMTouch Network Statistics The table shows information relating to the transmit and receive information for the different networks i e Local USB and Ethernet ports It shows how many bytes and packets have been sent and received and if ...

Page 57: ...ge the document chosen can be permanently deleted by clicking on Delete The access level to which the document can be viewed is selectable by using the Visibility drop down menu Site Service Install or Everyone and a description can also be given to the document Note The Documents feature only supports files in pdf formats There is no limitations to the number of documents however they will utilis...

Page 58: ...yout visible on certain Consoles if connected Note For future use The other options within the Manage Layout pages are Set Default This option is only necessary when the site s Web Page Look is set to Original Within the Original look it only permits 1 layout to be viewed using java Only one layout can be set as the default Get This option allows the layout to be downloaded to the users USB stick ...

Page 59: ... to No Note 1 The DHCP server operates on Eth 0 only If a secondary IP network card is not present or the feature has not been enabled then the user will only see Eth0 on this screen Note 2 When setting Eth 1 Address and Eth 1 Netmask the Default Gateway address must be 0 0 0 0 Once Eth 1 Address and Netmask are set the Default Gateway address can be entered Here the current time and date can be m...

Page 60: ...The Data Manager Touch can be used with a USB analogue modem This device is plug and play and therefor no setup is required Part number for the modem is PR0491 please consult RDM sales for more information Export Log Data This option saves logged data to a file in either CSV or HTML format Data is exported at fixed 15 Minute intervals Using the calendar select the start and end date of the data re...

Page 61: ... set it up Note to configure this feature requires specialist knowledge please consult with an IT professional or your support team for further assistance if you are unsure The SSL setup page allows the user to do this Entering the feature will show the below page To begin click in Add New San Subject Alternative Name This will allow the user to enter the DMTouch s IP address or hostname used to a...

Page 62: ...l send back a CRT file containing the public and private key pair used for encryption When received click on Upload CRT select the file and upload The signing CA should publically make available on their website a trust chain file use the Upload CA Chain to upload the file Once completed the DMTouch will be accessible using the SSL encryption Note The DM will still be accessible using the https IP...

Page 63: ... the menu If slave is selected choose a master channel and enter the offset Channel Name Type in a meaningful name for the channel Note for Global Channels the Channel Type Master and the channel name e g Global GP Channel 1 cannot be changed Input Type Can be set to Force On Force Off and Toggle Output Type Can be set to Case General Local Relay and Transmit Case Requires an output mask General R...

Page 64: ...set up the On Off times you will need to press the Add Schedule button This will give you the option to set a Daily weekly yearly or a once only schedule Select the desired frequency and press enter next Daily Gives you the same times on a daily schedule Weekly Times will be used on the selected days of the week Yearly Time will be used on the selected days of the year Once Times will be used on t...

Page 65: ...the next seven days scheduling events for that channel Defrost Timers Service Timers Defrost Timers There are 100 channels for defrost scheduling To configure a remote defrost schedule press on the channel you wish to configure The channels default to operate on devices whose names have their middle 2 characters the same as the configured defrost timer channel number For example defrost timer chan...

Page 66: ...e drop down menu select the appropriate defrost header controller Valve Item If using header control Enter the number of the relay to operate on E g 1 would operate relay 1 Defrost every Enter a number between 1 and 7 to determine the frequency of a defrost If 1 is entered the defrost schedule will execute every day If 2 is entered the defrost schedule will execute every second day etc Number per ...

Page 67: ... use with Altierre equipment only included for future development Shuttle Shuttle Limits Here the user can enter the temperature limits for a number of temperature monitoring applications When the user inserts the Shuttle into one of the DMTouch USB ports the DMTouch will ask the user to select between Produce or Chill or Frozen from its display menu The corresponding alarm limits will then be app...

Page 68: ...ttery from the on board battery backup is replaced once a year Note the battery backup hardware is required for an alarm to be created Note If the DMTouch has a battery backup kit fitted and the DMTouch is being transported then the battery must be removed from the DMTouch and fitted in the cardboard retaining filler which ships with the DMTouch to prevent damage during transit On placing a memory...

Page 69: ...Relay PR0458 CLR The Data Builder PR0485 USB analogue Modem PR0491 The Data Builder Lite PR0485 LITE Touch XL Orbit Out Station PR0617 XXXX Modbus TCP IP Interface Enabler PR0470 Secondary IP Interface USB Adapter PR0486 BACnet Interface Enabler Max 32 devices PR0471 USB 485 Modbus Adapter for DMTouch PR0623 Siemens NetRS NetPX Interface Enabler PR0483 USB 485 Tektronics Adapter for DMTouch PR0470...

Page 70: ...y selected file in the Upload field To complete the process press Upload 6 The timer icon will be shown whilst the site configuration is copied to the DMTouch Once complete the DMTouch will re start momentarily The DMTouch will now be running the selected configuration Please note if you are copying a configuration on to a DMTouch which has already been configured then there is no way to revert to...

Page 71: ...eater Please see the Trim Heater Pulse Module user guide for further details Appendix 4 Terms of Use Software running on this equipment is Licensed for use In using this equipment you are agreeing to Resource Data Management Ltd s standard Terms and Conditions for Software Licensing To obtain a copy of the Terms and Conditions please visit our website www resourcedm com and select Technical Docume...

Page 72: ...s including quick view graphs from device list and dynamic real time graphs are available 02 TPI summary chart and alarm comments using keypad display added 03 Internal file compression re structuring 06 03 2015 2 1 1 Note to confirm binary tdb format is required if using the feature Mercury TDB upload 16 06 2015 2 2 01 New settings for night blind monitoring 02 Improved viewing for layouts 03 Add...

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