Renault ZOE - Roadside assistance technician's guide
RENAULT PROPERTY
Network Development | Version 2.1 | 11 January, 2013
32
o.
Loading a
broken down ZOE on a tow dolly type vehicle.
"
This towing configuration is forbidden for ZOE vehicles that have been
damaged in an accident
-
Make sure no-one is in the immediate vicinity of the vehicle during the loading operations.
-
Position the recovery vehicle as close to and in line with the vehicle to be recovered and proceed as
follows:
o
Comply with the recommended recovery configurations shown above
o
Deploy the arm as close as possible to the broken down vehicle
o
To facilitate the movement of a broken down vehicle with jammed wheels, use a jack to raise
the vehicle and place it on one or more dollies
o
Adapt the front mobile pins of the left and right dollys to match the diameter of the vehicle's
wheels.
o
Adjust the space between the two tow dolly forks according to the track width of the vehicle
being loaded, and respecting the recovery vehicle's centre line
o
Position the vehicle to be towed in the tow dolly
o
Raise the vehicle with the tow dolly and make sure that a distance remains between the
body of the arrow and the front of the vehicle being towed
o
Release the handbrake
o
Shift the gear level to N (neutral).
o
Set the steered wheels straight and in line with the recovery vehicle
o
Lock
the
steering
o
Remove the keys from the ignition
o
Place the keys outside the vehicle
o
Adjust the height of the tow dolly ready for transportation, ensuring that the ground clearance
is at least 350 mm (see illustration page 32).
o
Secure the broken down vehicle on the tow dolly (see illustration page
32)
o
Affix the legally required signs to the rear of the vehicle being recovered
