13795-101 Rev. F
47
Warranty
This product is warranted by Reichert Technologies (herein after referred to as Reichert) against defective
material and workmanship under normal use for a period of three years from the date of invoice to the original
purchaser. (An authorized dealer shall not be considered an original purchaser.) Under this warranty,
Reichert’s sole obligation is to repair or replace the defective part or product at Reichert’s discretion.
This warranty applies to new products and does not apply to a product that has been tampered with, altered
in any way, misused, damaged by accident or negligence, or which has had the serial number removed,
altered or effaced. Nor shall this warranty be extended to a product installed or operated in a manner not in
accordance with the applicable Reichert instruction manual, nor to a product which has been sold, serviced,
installed or repaired other than by a Reichert factory, Technical Service Center, or authorized Reichert Dealer.
Lamps, bulbs, charts, cards and other expendable items are not covered by this warranty.
All claims under this warranty must be in writing and directed to the Reichert factory, Technical Service
Center, or authorized instrument dealer making the original sale and must be accompanied by a copy of the
purchaser’s invoice.
This warranty is in lieu of all other warranties implied or expressed. All implied warranties of merchantability
or fitness for a particular use are hereby disclaimed. No representative or other person is authorized to
make any other obligations for Reichert. Reichert shall not be liable for any special, incidental, or consequent
damages for any negligence, breach of warranty, strict liability or any other damages resulting from or relating
to design, manufacture, sale, use or handling of the product.
Patent Warranty
If notified promptly in writing of any action brought against the purchaser based on a claim that the
instrument infringes a U.S. Patent, Reichert will defend such action at its expense and will pay costs and
damages awarded in any such action, provided that Reichert shall have sole control of the defense of any
such action with information and assistance (at Reichert’s expense) for such defense, and of all negotiation
for the settlement and compromise thereof.
Product Changes
Reichert reserves the right to make changes in design or to make additions to or improvements in its products
without obligation to add such to products previously manufactured.
Claims for Shortages
We use extreme care in selection, checking, rechecking and packing to eliminate the possibility of error. If
any shipping errors are discovered:
1. Carefully go through the packing materials to be sure nothing was inadvertently overlooked when the unit
was unpacked.
2. Call the dealer you purchased the product from and report the shortage. The materials are packed at the
factory and none should be missing if the box has never been opened.
3. Claims must be filed within 30 days of purchase.
Claims for Damages in Transit
Our shipping responsibility ceases with the safe delivery in good condition to the transportation company.
Claims for loss or damage in transit should be made promptly and directly to the transportation company.
If, upon delivery, the outside of the packing case shows evidence of rough handling or damage, the
transportation company’s agent should be requested to make a “Received in Bad Order” notation on the delivery
receipt. If within 48 hours of delivery, concealed damage is noted upon unpacking the shipment and no exterior
evidence of rough handling is apparent, the transportation company should be requested to make out a “Bad
Order” report. This procedure is necessary in order for the dealer to maintain the right of recovery from the
carrier.
