Regintech SkyBox S1 User Manual Download

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Q7: Why does SkyBox S1 fail to initialize?

Summary of Contents for SkyBox S1

Page 1: ...Software Setup 16 4 Use SkyBox S1 25 4 1 Before Making a Call 25 4 2 SkyBox S1 Icons 25 4 3 SkyBox S1 GUI 26 4 3 1 Option 27 4 3 2 General Setting Page 28 4 3 3 Audio Setting Page 33 4 3 4 Phone Sett...

Page 2: ...s in a Multi Call 56 4 10 4 Hang up the current call 56 4 10 5 End all calls 57 4 11 Make a Conference Call 57 4 11 1 Make a landline Skype Conference Call 59 4 11 2 Hang up a Conference Call 60 4 12...

Page 3: ...call talking to several Skype contacts simultaneously User can pick up Skype or landline waiting call by pressing 1 keys and switch both calls via 1 keys SkyBox S1 also supports landline and phone por...

Page 4: ...ts at home SkyBox S1 supports Skype recording and it is very useful for business and education application The document of SkyBox S1 comprises of several parts as following A quick installation guide...

Page 5: ...One Line port for landline LED Indicator Blue Skype Green landline Stand by Slow on off Ringing Fast on off Call Active Always on Error Always off Audio 16 bit PCM Power USB power and no external powe...

Page 6: ...ype SkypeOut speed dial and SkypeOut direct number dial through the phone keypad Support FSK Type I caller ID for Skype calls with speed dial number for easy call back Easy use and user friendly inter...

Page 7: ...itch between held calls circularly by phone key 1 Create a conference call through Skype GUI and then add a landline call for the conference by pressing 2 phone keys Support Skype or landline call wai...

Page 8: ...1 5 SkyBox S1 LED...

Page 9: ...AP can work with the new update seamlessly You should be able to adopt it for basic Skype talk but you always can download the latest SkyBox S1 AP program from our web site or get help from our suppor...

Page 10: ...5 Next there pops out one window for install Skype Click to Call option Make the decision and click Continue...

Page 11: ...6 Make Bing your search engine and MSN your home page options window pops out Make your decision and click Continue...

Page 12: ...7 After installation is complete Skype will ask for account login or create a new account Please login and then Skype is running...

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Page 14: ...SkyBox S1 USB port with user computer USB port through the USB cable 3 Connect the RJ11 telephone cable between the Phone port of SkyBox S1 and one PBX trunking line or phone RJ11 port 4 Connect the e...

Page 15: ...Connect SkyBox S1 to a standard analog or cordless phone set only Connect SkyBox S1 to a phone set and landline...

Page 16: ...SkyBox S1 hardware setup the next step is to install the SkyBox S1 AP Application Program software into the computer To install the SkyBox S1 AP software 1 After the SkyBox S1 is connected to the comp...

Page 17: ...3 In Windows 2000 user might get below Digital Signature Not Found window Click Yes to continue installation...

Page 18: ...nstall After other applications are closed click Next 5 The Select Setup Language window pops up Choose a preferred language by scrolling down the selection bar After choosing the language click OK 6...

Page 19: ...7 In the next window check the box of I accept the agreement after reading the agreement carefully Then Click Next Note User can click Back to go back to the previous step anytime during installation...

Page 20: ...dow designate a folder for the installation A default folder will appear If this is not a preferred folder for user click Browse and choose a folder from the list After deciding folder for the install...

Page 21: ...t to create a Start Menu folder If this is the case check the box of Don t create a Start Menu folder Click Next when the setting is done 10 The next window is to create the Desktop icon or the Quick...

Page 22: ...stallation information and allows the user to select to start the installation Carefully examine the configurations If configurations need to be changed click Back to make necessary modifications If n...

Page 23: ...xt window user can choose to launch SkyBox S1 Check the Launch SkyBox S1 box default is enable Click Finish to finish the setup Using Windows OS like Vista 7 or 8 user needs to launch SkyBox S1 after...

Page 24: ...below figure SkyBox S1 software usually will automatically click Allow access option but user can manually click Allow access in case SkyBox S1 doesn t make it Note Please do not choose the option of...

Page 25: ...or above is installed and launched A Skype account has been created and contacts have been added User sets Speed Dial numbers for contacts as section 4 3 5 Speed dial setting page SkyBox S1 AP progra...

Page 26: ...oice recording during a Skype call Remote Monitor Please refer section 4 13 Remote Monitor allows user to have Skype video monitor remotely Turn off Skype automatic updates will prevent Skype on line...

Page 27: ...tting the new setting will be activated immediately and user can continue to make more changes if necessary User chooses either OK or Apply button the new setting will be saved and user has the update...

Page 28: ...peration mode setting switch key Line Phone connection Language Auto start up Caller ID Skype recovery button Initial ring Skype window pop out Call delay Allowed time for Skype interrupt time SkypeOu...

Page 29: ...her VoIP or Landline operation mode User can distinguish which operation mode by LED or the different dial tones LED is blue for VoIP mode and green for Landline mode When user selects VoIP as the def...

Page 30: ...wap function It will automatically swap both line connections internally even user has a wrong connection Language Three languages are available English Simplified Chinese and Traditional Chinese If u...

Page 31: ...if user doesn t add key after the Skype number The default setting is 3 seconds Allowed time for Skype interrupt call Allowed time for Skype interrupt call is the time which allows the user to pick u...

Page 32: ...mbers but user needs to add area code by himself in case there is any area code missing or new added to prevent possible wrong number dialed out After user clicks Add button there will be one Input a...

Page 33: ...status turns from off line to on line then user can start to use remote monitor function Default setting is enable 4 3 3 Audio Setting Page In Audio setting page user can change audio settings includ...

Page 34: ...x S1 To adjust the audio wave output volume drag the speaker volume scroll bar To adjust the audio wave input and recording volume drag the microphone volume scroll bar Notice If user attempts to chan...

Page 35: ...r makes the software exit Default is enable Windows default audio device setting User can select an audio device for other Windows application including audio in and audio out device Some USB audio de...

Page 36: ...e a proper ring signal frequency according to the ring frequency of the phone user adopts Usually the ring signal frequency adopted in the U S A is 20Hz The ring signal frequency in Europe is 25Hz The...

Page 37: ...quency and cycle adopted by local Public Switched Telephone Networks in that country Sometimes the connecting PBX doesn t have the exact busy tone parameter as defined in user s country For this case...

Page 38: ...to set speed dial for any Skype user or SkypeOut number There are up to 5 digits for setting If user s Skype version is earlier than Skype 4 0 and user has set some speed dial numbers in Skype GUI th...

Page 39: ...he first priority Skype Speed dial list can be exported as back up for import in future Whenever there is the problem to import speed dial list or speed dial list is missing please try Restore the lat...

Page 40: ...for Multi Call setting Function key and Conference setting Function key After Multi Call or Conference function is enabled the corresponding function key is selected Multi Call setting Function key W...

Page 41: ...p a multiple user conference call through Skype GUI then connects to a landline contact using conference function key For detailed operation instructions please refer to this user manual section 4 11...

Page 42: ...sure Cheese Button box is checked and then start to enjoy the convenience of Cheese Button function whenever there is a bad Skype communication or the contact unavailable Through Cheese Button user ca...

Page 43: ...out in some cases 3 SkyBox S1 has a timely update of Skype status for contacts in Cheese Button list However Update contacts button in below figure is for user to easily and immediately update the new...

Page 44: ...ulti Call or Conference call from a Skype call User can t make a landline call first and then to add another Skype contacts for a Multi Call or Conference call However user can invite the incoming Sky...

Page 45: ...ed out Or to make an immediate call without wait by adding key after the speed dial number 3 Use the Skype window interface to make a Skype call Choose the contact name in the Skype window and click t...

Page 46: ...ine numbers or at mobile phone numbers The rate is much cheaper than the regular landline rate 2 Set a Speed Dial number for the SkypeOut contact User can refer to this user manual Sec 4 3 5 Speed dia...

Page 47: ...of SkyBox S1 system tray icon SkyBox S1 supports smart dialing for calling to USA Canada Taiwan and China When user s dialing number for these areas reaches a valid phone number SkyBox S1 will dial ou...

Page 48: ...manual Sec 4 4 Make a Skype landline call for more information about busy tone 6 User can t call contact s office number through SkypeOut by adding key between office number and extension number User...

Page 49: ...the Skype window with the mouse or keyboard Pick up the phone receiver and wait for the contact to proceed with the call 3 User will hear a busy tone if the caller hangs up the call before user does 4...

Page 50: ...tab of Skype main menu to check Voicemail Voicemail can be retrieved by clicking play icon to start and stop as below picture Once Voicemail ends there will be a dial tone coming up and user can choos...

Page 51: ...an provide information about caller s Skype account caller s Skype speed dial number and the calling time Caller s Skype speed dial number will only be displayed if callee did setup a Skype speed dial...

Page 52: ...sion after 4 0 Skype doesn t support Skype speed dial and user can use SkyBox S1 GUI to set speed dial number by following this user manual sec 4 3 5 Speed Dial Setting Page If Skype speed dial number...

Page 53: ...ier version 2 We need user to start a Multi Call from a Skype call User can t make a landline call first and then add another Skype contacts for a Multi Call 3 After Skybox S1 multi call function is e...

Page 54: ...r can also use the Skype window interface to make a Multi Call Then pick up the phone receiver and wait for the contacts to proceed with the call 3 When there are more than two Skype users in a Multi...

Page 55: ...erved Skype contact by pressing 1 keys again If user doesn t answer the incoming Skype call after 10 seconds and tool tip disappears the incoming call will be rejected If the incoming call is landline...

Page 56: ...same as the sequence these calls were established For example user sets up call 1 to call 4 After user talks to call 4 the next switch will be call 1 4 10 4 Hang up the current call 1 During a Multi...

Page 57: ...ring machine phone user can decide to hang up the call by pressing key when the call enters contact s answering machine voice mailbox Then a dial tone comes up and user can decide to make a new call o...

Page 58: ...rted when user is on a Skype call Note 1 We need user to start a Conference call from a Skype call User can t make a landline call first and then add another Skype contacts for a Conference call 2 Aft...

Page 59: ...ion key 1 Default operation mode is landline mode Press key to switch to VoIP mode and make a Skype call and then the Conference function key 2 The current Skype call will be put on hold Soon there wi...

Page 60: ...a Conference call to a contact with Skype Voicemail enable the call will be put separately when Voicemail function starts The call won t join Conference automatically User can decide to hang up the c...

Page 61: ...delete it User can click SkyBox S1 tray icon at the right bottom corner of Windows desktop with right mouse and choose Skype Recording then Skype Recording window will pop out After setting for recor...

Page 62: ...nce there is a Skype call If it is enabled Recording window will automatically pop out when there is a Skype call in progress Default setting is disable Recording auto starts whenever there is a Skype...

Page 63: ...C SkyBox S1 will automatically pick up the incoming Skype call and enable PC Skype video after user presses the preset password With a smart phone which supports Skype video user can easily make a Sky...

Page 64: ...mal call process If the correct password key are pressed within 7 seconds the Remote Monitor function will start to work With this option any caller needs to wait two beeps plus 7 seconds to ring the...

Page 65: ...ype calls from unassigned Skype accounts SkyBox S1 will ring the phone immediately and follow the normal call process once there is an incoming call It is strongly recommended to check if Skype can fi...

Page 66: ...er monitor From Skype main window choose Tools Options Audio Settings as below figure to change Skype Microphone and Speakers as the built in microphone and speaker of camera When remote monitor funct...

Page 67: ...ess preset password key within wait time for password through Skype keypad PC keyboard or Skype device If the input is correct SkyBox S1 will enable Skype video If the input is incorrect the call will...

Page 68: ...on PC automatically via software program when user wants to use this function 2 When user wants to use Remote Monitor function via smart phone please make sure there is no internet down load or runni...

Page 69: ...tphones like Lync Google voice hangouts Facebook Messenger Line Yahoo Messenger etc as an audio device by choosing IM mode from SkyBox S1 system tray icon at the right bottom corner of Windows desktop...

Page 70: ...r can pick up the phone connected with SkyBox S1 for conversation For IMs without audio device setting GUI user can set PC system audio device as SkyBox S1 However PC s music output will go to the pho...

Page 71: ...n SkyBox S1 is set in IM Mode and the default operation mode is VoIP user can press key from phone keypad to switch to Landline mode after hearing the familiar landline dial tone user can make regular...

Page 72: ...answer the interrupt IM call When SkyBox S1 is set in IM Mode and there is an on going landline call SkyBox S1 will pop out one message to remind user to pick up the interrupt Skype call by pressing...

Page 73: ...unless user uninstalls SkyBox S1 software and installs again However user can check and download the latest version from Check for latest update of SkyBox S1 tray icon at the right bottom corner of Wi...

Page 74: ...ck up the phone receiver and SkyBox S1 LED is solid blue if the default operation mode of Option dialogue in SkyBox S1 system tray icon is VoIP SkyBox S1 LED will turn solid green if you press key and...

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Page 77: ...e to install SkyBox S1 AP program then enjoy SkyBox S1 without restarting Windows In some Windows 2000 systems user might encounter problems after SkyBox S1 program installation completes and Windows...

Page 78: ...e in Advanced settings There will be a Manage API Access Control window coming up Scroll down the bar to find device Name SkyBox S1 exe Not allowed to use Skype Choose this device and click Change but...

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Page 80: ...Q7 Why does SkyBox S1 fail to initialize...

Page 81: ...B port and install SkyBox S1 AP program and it worked perfect Later on if user plugged SkyBox S1 into the USB port which user 1st time plugged in then user might have problem to use SkyBox S1 unless u...

Page 82: ...ser won t hear any dial tone If user s SkyBox S1 supports VoIP mode only If user s SkyBox S1 supports both VoIP and Landline modes user will only hear landline dial tone and there is no Skype dial ton...

Page 83: ...ear music or voice from my computer What can be done so that I can listen to music from the original sound device A Right click the volume system tray icon at the right bottom corner of Windows deskto...

Page 84: ...rst before you un plug the SkyBox S1 Q14 How can I uninstall SkyBox S1 AP program A Please follow below two steps a Close SkyBox S1 program by clicking SkyBox S1 system tray icon at the right bottom c...

Page 85: ...ompletes Q19 Why does SkyBox S1 system tray icon at the right bottom corner of Windows desktop show Skype unavailable A Please make sure Skype is launched and on line User can re launch Skype and refe...

Page 86: ...for a Multi Call or Conference call However user can invite the incoming Skype call for a Multi Call when user is on a landline call Q23 Can I use Skype version later than SkyBox S1 claims to support...

Page 87: ...multi call or conference function is enabled phone keys 1 or 2 will be function keys When you make a Skype call especially SkypeOut 800 service calls and press 1 or 2 this call will be paused You can...

Page 88: ...S1 Before connecting the PC with SkyBox S1 via Windows remote desktop connection user needs to make sure SkyBox S1 won t be used by the remote machine by following the setting steps circled in red as...

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Page 91: ...r is encouraged to try to correct the interference by implementing one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and re...

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