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Regency

®

 PG36 Gas Fireplace

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43

warranty

part is returned to the distributor, dealer or agent for inspection if requested by FPI.  Alternatively, FPI may at its 

own discretion fully discharge all of its obligations under the warranty by refunding the verified purchase price of 

the product to the original purchaser.  The purchase price must be confirmed by an original copy of the tax invoice.   

 

The authorised selling dealer, or an alternative authorised FPI dealer if pre-approved by FPI, is responsible for all 

in-field diagnosis and service work related to all warranty claims.  This warranty does not cover dealer travel 

costs for diagnostic or service work.  Dealers may charge homeowner for travel and additional time.  Check with 

your selling dealer in advance for any costs to you when arranging a warranty call.  FPI is not responsible for 

results or costs of workmanship of unauthorised FPI dealers or agents in the negligence of their service work.  

Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from 

whom you originally purchased the product.

 

 

At all times FPI reserves the right to inspect reported complaints on location in the field claimed to be defective 

and determine whether the warranty will apply prior to processing or authorising of any claim.  Failure to allow 

this upon request will void the warranty. 

 

All warranty claims must be submitted by the dealer servicing the claim, including an original copy of the tax 

invoice (proof of purchase by you).  All claims must be complete and provide full details as requested by FPI to 

receive consideration for evaluation, including proof of maintenance records.  Incomplete claims may be rejected.  

FPI has absolute discretion to assess and determine any warranty claim and may accept or reject a claim as it 

considers appropriate.  Any part or parts of the unit found to be defective will be repaired or replaced at FPI's 

option, through an accredited distributor or service agent provided that the defective part be returned to the 

distributor or agent, 

Transportation Prepaid

, if requested.  

It is the general practice of FPI to charge for larger, 

higher priced replacement parts and issue credit once the replaced component has been returned to FPI and 

evaluated for manufacturer defect.

 

 

If a consumer has a unit installed outside an accredited distributor, dealer or pre-approved service agent’s 

service area, or the closest approved service agent is situated more than thirty (30) kilometres from the 

installation, FPI is not obliged to arrange warranty repairs or shipping/transportation costs.  In these cases, the 

consumer must arrange warranty service with its selling dealer, and shipping, travel and/or additional labor 

charges will apply.

 

 

Unit must be installed according to all manufacturers’ instructions as per the manual. 

 

All Local and National required codes must be met. 

 

The installer is responsible to ensure the unit is operating as designed at the time of installation. 

 

The original purchaser is responsible for annual maintenance of the unit, as outlined in the owner’s manual.  As 

outlined below, the warranty may be voided due to problems caused by lack of maintenance.  Annual maintenance 

records should be retained.

  

 

Repair/replacement parts purchased by the consumer from FPI after the original coverage has expired 

on the unit will carry a 90 day warranty, valid with a receipt only. Any item shown to be defective will be 

repaired or replaced at our discretion. No labor coverage is included with these parts.

 

 

Exclusions: 

This Limited Lifetime Warranty does not extend to paint, rust or corrosion of any kind due to a lack of maintenance 

or improper venting, combustion air provision, corrosive chemicals (i.e. chlorine, salt, air, etc.), door or glass 

gasket. 

 

Malfunction, damage or performance based issues as a result of environmental conditions, location, chemical 

damages, downdrafts, installation error, installation by an unqualified installer, incorrect chimney components 

(including but not limited to cap size or type), operator error, abuse, misuse, use of improper fuels, accidents, lack 

of regular maintenance and upkeep, acts of God, weather related problems from hurricanes, tornados, 

earthquakes, floods, lightning strikes/bolts or acts of terrorism or war, which result in malfunction of the appliance 

are not covered under the terms of this Limited Lifetime Warranty.  

Revision Date: December 2016 

 

Regency Gas Products Warranty 

 

Summary of Contents for Panorama PG36 Series

Page 1: ...on adjustment alteration service or maintenance can cause injury or property damage Refer to this manual For assistance or additional information consult an authorised installer service agency or the...

Page 2: ...warmth and charm of a wood fireplace at the flick of a switch The model PG36 has been approved by the Australian Gas Association for both safety and efficiency As it also bears our own mark it promise...

Page 3: ...Regency PG36 Gas Fireplace 3 dimensions Unit Dimensions...

Page 4: ...42 Unit Dimensions 3 Data Badge 5 Important Message 6 Before You Start 6 General Safety Information 6 Installation Checklist 6 Locating Your Fireplace 7 Clearances 7 Combustible Mantels 8 Mantel Leg...

Page 5: ...decal Electrical 240VAC 50Hz 1 0 amp max Serial Number 920 107 Model N2134 Regency Gas Fireplace 2 65mm 1 61mm 526 Distributed by Western Australia Air Group Australia 28 Division St Welshpool WA 6106...

Page 6: ...LTS SHOULD BE ALERTED TO THE HAZARDS OF HIGH SURFACE TEMPERATURES ESPECIALLY THE FIREPLACE GLASS AND SHOULD STAYAWAYTOAVOIDBURNSORCLOTHING IGNITION YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN T...

Page 7: ...al impact If the appliance is going to be installed on carpeting combustible linoleum tile or other combustible material other than wood flooring the appliance must be installed on a metal or wood pan...

Page 8: ...rams below Combustible Mantels Note Ensure the paint that is used on the mantel and the facing is heat resistant or the paint may discolour Note A non combustible mantel may be installed at a lower he...

Page 9: ...terial cannot be maintained e g front top header 324mm 89mm 102mm 51mm 1029mm 914mm 826mm 254mm dia hole through wall for Flex or for DuraVent Top Header Opening for gas connection 13mm Plasterboard I...

Page 10: ...depth of 32mm the top facing support must be reversed Unit Assembly Prior to Installation TheTopFacingSupport theSideNailingStripsand the 2 Top Standoffs must be correctly positioned and attached to t...

Page 11: ...ir inlet or any other opening into a building with the exception of sub floor ventilation see also Note I Appliances up to 150 MJ h input 500 Appliances over 150 MJ h input 1500 k Vertically below an...

Page 12: ...200 mm 1 175 mm dia flexible liner 1200mm length 2 102 mm dia flexible liner 1200mm length 3 spring spacers 4 4 thimble 5 AstroCap termination cap 1 6 screws 12 7 tube of Mill Pac 1 8 plated screws 8...

Page 13: ...add 2 inches Flat Wall Installation Wall Thickness mm Vent Length Required mm 102mm 140mm 152mm 178mm 216mm 229mm 254mm 38mm 305mm 229mm 368mm 279 371mm Adj Pipe 381mm 597mm 432 610mm Adj Pipe Corner...

Page 14: ...2mm inner diameter 168mm outer diameter Regency Flex Vent 102mm inner diameter 175mm outer diameter Maintain clearances to combustibles as listed in the Clearances Locating Your Gas Fireplace Combusti...

Page 15: ...0 6m 4 Determine the permitted range of horizontal termination arrangements by using chart in the Simpson Dura Vent Flueing section and deducting 0 9m from the maximum horizontal distance for the seco...

Page 16: ...a 11 3m straight vertical including a 0 5m horizontal offset using two 90o elbow two 45o elbows equal one 90o elbow with Simpson Dura Vent Co Axial Flue GS flue systems for Propane and NG as per the...

Page 17: ...wall Maintainclearancestocombustiblesaslistedinthe Clearances Locating Your Gas Fireplace Combustible Mantels Mantel Leg Clearances Framing and Finishing sections Diagram 3 Vent Restrictor Installati...

Page 18: ...ng non combustible brac ing to stop movement On penetration of roof fit an appropriate flashing or weather seal to suit the roofing material ensure all joints outside are sealed with appropriate seale...

Page 19: ...slide straight onto themaleendsofadjacentpipesandfittings by orienting the four pipe indentations so theymatchandslideintothefourentryslots onthemaleends Diagram1 Pushthepipe sections completely toget...

Page 20: ...Set the gas appliance in itsdesiredlocation Dropa plumb bob down from the ceiling to the position of theapplianceflueexit and mark the location where the flue will penetrate the ceiling Drill a small...

Page 21: ...r Compensation 6 Pressure Regulator for Minimum and Maximum Outlet Pressure 7 Gas Outlet Pressure Electric Modulator 8 Pilot Outlet 9 Main Gas Outlet 10 Side Outlet 11 Main Gas Inlet PG36NG 6 System D...

Page 22: ...NG to LPG THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION 8 Put in the new LPG orifice with the allen key Then put back the pilot hood Burner Orifice Pilo...

Page 23: ...to maximum 2 6 kPa Minimum pressure Remove one of the cables connected to the electric modulator Keeping the nut B blocked screw in the screw C to increase the pressure and screw it out to decrease it...

Page 24: ...ite The 02 refer numbers i e 02 49 are molded into the rear of each log 3 Place the Log 02 49 on the rear log support pins with the flat side to the back 5 Position Log 02 53 across the cutouts in Log...

Page 25: ...how the positioning of Log 02 52 Rear Grate Tab 02 52 02 49 02 51 02 54 02 52 02 54 5th Grate Tab 02 54 02 50 02 55 02 53 02 49 02 51 02 53 02 51 02 54 8 PositionLog02 54acrossthecutoutsin Logs 02 51...

Page 26: ...nd swing the door towards the unit Diagram 1 Be careful that the glass gasket does not roll up there must be a gap between the gasket and the door lip to ensure that the door sits securely on the unit...

Page 27: ...4 Open the bottom louver 5 Remove the manual control switch bracket from the bottom louver if fitted by undoing the 2 screws Premium Flush Front Top Louver in place Manual Control Switch Bracket 6 Rem...

Page 28: ...28 Regency PG36 Gas Fireplace installation Wiring Diagram...

Page 29: ...FF button once to start the unit 3 Afterapproximately3secondsthesparkignition system will spark for 40 seconds to light the main burner 4 If the main burner does not light reset the unit Resetting the...

Page 30: ...hroughout the cycling process Adjusting Flame Height There are six flame settings that can be adjusted by pressing and releasing the plus and minus FLAME button The FLAME setting button is located on...

Page 31: ...ting Plate Instructions WARNING DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IN OPERATION Part 918 332c for ECSunits except for FG38 Colours Blackon Grey except for parts indicated as...

Page 32: ...use andatleastannually by an authorized field service person to ensure that the flow of combustion and ventilation air is not obstructed During the annual service call the burners should be removed fr...

Page 33: ...h temperature 5mmNeoceramceramicglassthatwill withstandthehighestheatthatyourunitwillproduce If your glass requires cleaning we recommend using an approved glass cleaner available at all authorized de...

Page 34: ...emove the 10 Phillips screws which secure the valve tray assembly Right Side Shown 9 Remove the front cover by removing the 2 screws which secure the front cover to the valve tray 10 Unplug the 2 oran...

Page 35: ...and carefully pull out the ECS box 6 Remove the electric cover by undoing the 2 screws pull out the grommet and the harness 7 Unplug the black wire from the resister 8 Carefully slide the fan to the...

Page 36: ...rol switch CAT5 cable into the connector in the ECS box 11 Re install the cover on the ECS box Ensure to fit the rest of the cable into the groove in the ECS box 12 Re install the heat shield on the E...

Page 37: ...N A N A N A N A N A N A 910 089 Flame Cable N A N A N A N A N A N A N A N A 910 088 Spark Cable N A N A N A N A N A N A N A N A 910 084 Control Box N A N A N A 911 101 Control Box N A N A N A N A N A...

Page 38: ...ip 20 510 033 Top Nailing Strip 21 510 064 Side Nailing Strip 22 510 153 Baffle Plate 23 510 011F Standoff Top 24 511 044 Standoff Side Back 27 Outer Flue Collar 28 Inner Flue Collar Assembly 29 517 0...

Page 39: ...LP 82 511 030 Burner Grate Assy 84 512 520 Rear Log Support Assy 85 512 930 Log Set 92 Rear Log 93 Middle Right Log 94 Front Left Log 95 Center Left Log 96 Center Right Log 97 Front Bottom Log 98 Midd...

Page 40: ...ck set 904 196 Magnet 1 round 510 934 Flush Glass Trim Brass 2 Set 510 947 Flush Glass Trim Steel 2 set 510 986 Finishing Trim 3 piece Black 516 925 Finishing Trim 3 piece Steel 516 927 Finishing Trim...

Page 41: ...s list Premium Flush Front Assembly Part Description 516 916 Premium Flush Front Black 516 948 Wiring 910 975 Thermodisc 180 Top Louver 181 Bottom Louver 182 Thermodisc Mounting Bracket 183 Spacers No...

Page 42: ...nts Ignition Control Boards Wiring Switches Fans Fan Control Module Battery Pack Remote Control Systems 1 Enamel Panels 1 Venting Venting Components 1 All Stainless steel surrounds 1 All Firebox Media...

Page 43: ...practice of FPI to charge for larger higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluated for manufacturer defect If a consumer has a un...

Page 44: ...nt expansion and contraction of the steel is normal and is not covered under the terms of this warranty Freight damages for products or parts are not covered under the terms of the warranty Porcelain...

Page 45: ...he option of the supplier one or more of the following i replacement of the goods or the supply of equivalent goods ii the repair of the goods iii the payment of the cost of replacing the goods or of...

Page 46: ...provide installation services Fireplace Products Australia Pty Ltd 1 3 Conquest Way Hallam VIC Australia 3803 Phone 61 3 9799 7277 Fax 61 3 9799 7822 To obtain warranty service in Western Australia an...

Page 47: ...Regency PG36 Gas Fireplace 47...

Page 48: ..._________________________________ ___________________________________________________________________ Installer ____________________________________________________________ Phone _____________________...

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