Redmond RMC-M12, Manual

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49
RMC-M12/RMC-M22/RMC-M32
GBR
IV. BEFORE CONTACTING SERVICE
CENTER
Error Code Error Description Error Handling
Е1-Е4
System error (possible control
board or temperature sensors
failure); the lid is not properly
closed
Close the lid properly. If this does not
eliminate the error, contact an authorized
service center
Е5
Overheat protection was acti -
vated
Do not operate the appliance with an
empty inner bowl!
Unplug the appliance and let cool down
for 10-15 minutes, add water/stock, and
resume cooking.
If this does not eliminate the error, contact
an authorized service center
Problem Possible Cause Solution
The unit does not
switch on
Voltage supply failure
Check voltage supply
The dish is taking
too long to cook
Voltage supply interruption
There is a foreign object be -
tween the bowl and the heat -
ing element
Remove foreign object
The bowl is not properly po -
sitioned
Position the bowl properly
Heating element is dirty
Unplug the appliance and let cool
down. Clean heating element
V. PRODUCT WARRANTY
We warrant this product to be free from defects for a period of 25 months from
the date of purchase. If the appliance fails to operate properly within the war -
ranty period and is found to be defective in material or workmanship, we will
repair or replace it free of charge. This warranty comes into force only in case
an original warranty service coupon with a serial article number and an accurate
impress of the company of the seller proves the purchase date. This limited
warranty does not cover damage caused by the failure to use this product for
its normal purpose or in accordance with the instructions on the proper use
and maintenance of the product, or any kind of repair works. Do not try to
disassemble the appliance and keep all package contents. This warranty does
not cover normal wear of the appliance and its parts (filters, bulbs, non-stick
coating, gaskets, etc.).
Service life and the applicable product warranty period start on the date of
purchase or the date of manufacture (if the purchase date cannot be established).
You can determine manufacture date by serial number, located on the identifi -
cation label on the housing of the appliance. The serial number consists of 13
digits. 6th and 7th digits of the serial number identify the month, 8th digit the
year of manufacture.
Service life of the product, established by the manufacturer is 5 years from the
date of purchase, provided that the unit is used and maintained in accordance
with the user manual and applicable technical standards.
The packaging, user manual and the appliance itself shall be taken to the
applicable collection point for the recycling of electrical and electronic equip -
ment. Do not throw away the electronic waste with household trash.