Obtaining Assistance
Determining Operating Status
5-19
Troubleshoot Using Port LEDs
The facility LEDs for each port on the system display the current port status. For definitions of facility LED,
see the Determine the Status of Ethernet Management and Copper FE MIC Ports on page 5-5 and the
Determine the Status of Native, Optical FE, Optical GE, and Copper GE MIC Ports on page 5-6. If you are
experiencing hardware problems, check the LEDs to determine the possible problem and solution.
Obtaining Assistance
If you cannot determine the nature of the problem by using the information in this chapter,
contact your
local technical support representative. To help diagnose the problem when you communicate with your
representative, ensure that you include the following information in your problem report (if communicating
by fax or e-mail):
•
Your name and telephone number
•
Name of responsible person (if not yourself), e-mail address, and telephone number
•
Your system serial number (from the output of the
show hardware
command in any mode)
•
Brief description of the problem
•
List of identifiable symptoms
Summary of Contents for SmartEdge 100
Page 4: ......
Page 8: ...viii SmartEdge 100 Router Hardware Guide...
Page 14: ...Ordering Documentation xiv SmartEdge 100 Router Hardware Guide...
Page 52: ...Connecting and Routing the Cables 4 18 SmartEdge 100 Router Hardware Guide...
Page 72: ...Obtaining Assistance 5 20 SmartEdge 100 Router Hardware Guide...
Page 90: ...FE and GE MIC and Native Port Cables A 6 SmartEdge 100 Router Hardware Guide...
Page 94: ...FE and GE Port Alarms B 4 SmartEdge 100 Router Hardware Guide...