EXTERIOR SURFACES
Use a filtered, non-residue gas duster to clean non-critical areas, such as around the fans and other recesses on
the exterior of the camera.
Clean with a dry lint-free cloth. When cleaning your camera and accessories, remember that the devices are not
waterproof and moisture can damage electronic circuitry.
STORAGE
WARNING:
DO NOT store the camera or accessories in any place with extreme temperatures, direct sunlight, high
humidity, severe vibration, or strong magnetic fields.
LCD SCREEN
This section explains how to clean the built-in LCD screen.
APPROVED LCD SCREEN CLEANERS
Use only the following products to clean the built-in LCD screen:
Ionized rubber air bulb
Delkin Devices Sensor Solution
®
Lens swabs
Dry optical wipes
NOTE:
Before cleaning the screen with swabs or wipes and a cleaning solution, ALWAYS use an ionized rubber air
bulb to remove any solid particles. Cleaning the screen without removing solid particles increases the risk of
scratching the screen.
PROHIBITED LCD SCREEN CLEANERS
DO NOT use any of the items listed below to clean the built-in LCD screen. These products have not been tested on
RED products and may cause damage or streaking.
Compressed air
Rubbing alcohol
Pancro Professional Lens Cleaner (or equivalent)
Gas dusters
Isopropyl alcohol
Third-party cleaning kits
Solvents
Windex
Pre-packaged lens cleaner containing any additives, such
as detergent, anti-static compounds, or fragrance
WARNING:
Damage to the LCD screen or other components of the camera system caused by using prohibited
cleaners is not covered under warranty.
WATER DAMAGE
If your device has come in contact with water or you suspect water damage, submit a Support ticket at
https://support.red.com
immediately.
WARNING:
DO NOT attempt to power any device that may have water damage.
WARNING:
DO NOT place the device in a container of rice, silica gel, or desiccant packets in an attempt to dry the
device.
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