Troubleshooting procedure
Use the following table to identify problems and remedial actions.
Symptom
Action
No connection can be made to the
scanner.
Ensure the data cable (if used) is connected at both
ends and is in good condition.
If using a Wi-Fi (wireless) connection to the scanner
unit, check that you have entered the correct Wi-Fi
passcode for the SSID that matches your scanner.
Both the SSID and Wi-Fi passcode are provided on
the scanner packaging, and are also shown on the
serial number label on the underside of the unit. Refer
to your multifunction display (MFD) documentation for
further information.
If the scanner unit has shut down, awaken it by using
the
Power Up Radar
option in the Shortcut screen,
accessible on your MFD by momentarily pressing
the MFD’s power key. The Radar unit will shut down
within 30 minutes if a wireless (Wi-Fi) connection can’t
be made to a multifunction display unit (MFD).
Ensure power supply thermal breaker has not tripped
or fuse has not blown. If necessary, reset breaker or
replace fuse ONCE ONLY. If breaker keeps tripping or
fuse keeps blowing, contact a Raymarine authorized
dealer for assistance.
Ensure power supply maintains the correct voltage
when the system is switched on.
Ensure all products in the system have the correct
software. Refer to
for
the latest software updates and the software update
procedure for your product.
If the Quantum
™
Radome is connected to the
multifunction display (MFD) via a SeaTalk
hs
or RayNet
network switch, ensure that:
• All relevant equipment is correctly connected to
the network switch.
• The network switch power supply is satisfactory.
• The network switch is in good condition.
• Network cables are securely connected and in
good condition.
Displayed bearing is different to the true
bearing.
Carry out the bearing alignment procedure described
in the MFD Operations manual.
Multiple Quantum Radars — more information
Only 1 (one) Quantum
™
Radar scanner can be powered at any one time, per networked system.
• It is possible to have 1 Quantum
™
+ 1 NON-Quantum Raymarine Digital radar scanner powered at
the same time, on the same networked system.
• It is NOT possible to have 2 Quantum
™
Radar scanners connected via Wi-Fi powered at the same
time, on the same networked system, or a single standalone display. While it is technically
possible to power up 2 Quantum
™
radar scanners connected via Wi-Fi separately to 2 standalone
(non-networked) displays, or 2 displays which each belong to a different RayNet network, this
configuration is NOT recommended. There may be Wi-Fi radio interference between 2 Quantum
™
radars operating at the same time.
• It is NOT recommended to have 2 Quantum
™
Radar scanners connected via RayNet powered at
the same time, on the same networked system. However, it is possible to have 2 Quantum
™
radar
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