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EM1500 User’s Manual
113
Q:
I set web browser userid and password, but now the browser can't log in even though I am
supplying the correct userid and password. What has gone wrong?
A:
See if you checked “Digest auth” in the General tab. Older browsers do not support this more
secure method of logging in. In particular, Netscape 4.x does not support it. Either don't use
digest authentication, or, if security is important, use a more recent browser (IE6, Mozilla,
Netscape 6, Opera 5). If this doesn't work, try resetting the unit.
Q:
I checked “Secure config” in the General tab. I got the green padlock; all was OK. But now,
I can't access the unit any more and it doesn't even come up in the list of units!
A:
Check that:
• You are using the same PC that you initially used to turn on secure config. The secret keys
are held on only one machine (unless you explicitly copied the required file).
• You only have one instance of the standalone program running. If you start up a second
copy, the 2nd copy will not be able to access the secret key file.
• When you started the program, did you get a "sharing violation" dialog box, with something
about "system wide files"? If so, then this may explain it. Follow the instructions in that
dialog box to fix the problem.
• Somebody reset the unit to factory defaults (i.e. by physically resetting the unit) and turned
on their own secure config. If somebody did this, then you will have to sort it out with them
(or reset to factory defaults again).
Summary of Contents for EM1500
Page 14: ...10 www rabbit com Introduction...
Page 22: ...18 www rabbit com Getting Started...
Page 76: ...72 www rabbit com EM1500 Configuration...
Page 90: ...86 www rabbit com EM1500 Specifications...
Page 104: ...100 www rabbit com Serial and TCP Protocols...
Page 118: ...114 www rabbit com EM1500 FAQ...