DLT VS160 Tape Drive Installation and Operations Guide
81-81191-01 Rev A01
January 2004
5-9
The tape drive does not
eject a data cartridge.
Timing or tape drive problem.
•
Allow sufficient time for the tape drive to
complete any operations, such as POST, reset,
load, unload, or rewind. The slowest operation is
when powering-on or resetting the tape drive
with the tape positioned at the physical end of
the media. Recovery from this state could take
several minutes.
•
Allow sufficient time for the backup application
to release any hold it may have on the tape drive.
This could take several minutes. Confirm that
the backup application is not set to prevent data
cartridge removal.
•
Try a software eject, using your backup
application, allowing sufficient time for the
command to execute.
•
If the tape drive still does not eject the data
cartridge, power-off the tape drive and remove
all connectors except power from the rear of the
tape drive. Apply power to the tape drive and
allow it to complete POST. Press the Unload/
Eject button, allowing sufficient time for the
command to execute.
•
See
“Unresponsive Tape Drive” on page 5-10
for
instructions on performing an emergency reset to
eject the data cartridge.
•
If the tape drive still does not eject the data
cartridge, contact Quantum Technical Support.
The tape drive repeatedly
rejects a data cartridge.
Data cartridge or tape drive
problem.
Inspect the cartridge and confirm format, type, and
integrity. The tape drive rejects any unsupported
data cartridge; for example:
•
DLTtape™ III
•
SDLT I and II data cartridges
•
Incompatible cleaning cartridges
•
Data cartridges with damaged media
•
DLTtape™ IV data cartridge that is either blank
or was written using an unsupported format such
as DLT 4000, DLT 7000, or DLT 8000
•
Any cartridge that causes an unsuccessful buckle
operation.
If the problem is repeatable with a known-good data
cartridge, try cleaning the tape drive. If cleaning
does not help contact Quantum Technical Support.
Table 5-2.
Tape Drive and Connectivity Troubleshooting
(Continued)
Symptom
Problem
Solution
Summary of Contents for ValueLoader DLT VS160
Page 1: ......
Page 4: ...iv January 2004 81 81191 01 Rev A01 Notes...
Page 8: ...Table of Contents viii January 2004 81 81191 01 Rev A01 Notes...
Page 10: ...List of Figures x January 2004 81 81191 01 Rev A01 Notes...
Page 12: ...List of Tables xii January 2004 81 81191 01 Rev A01 Notes...
Page 36: ...Chapter 3 Installing Your Tape Drive 3 20 January 2004 81 81191 01 Rev A01 Notes...
Page 58: ...Chapter 5 Troubleshooting Your Tape Drive 5 12 January 2004 81 81191 01 Rev A01 Notes...
Page 59: ......