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Appendix A: Error Codes and Messages
Quantum LTO-5 HH SAS Model C User’s Guide
91
9
Tape drive or RS-422 error. The tape drive determined that a failure occurred in the tape
drive's hardware or in the RS-422 connection. See
Function Code 7: Run RS-422 Wrap Test
on page 52 to isolate the problem to the drive. The error code clears when you place the
tape drive in maintenance mode.
A
Degraded operation. The tape drive determined that a problem occurred which degraded
the operation of the tape drive, but it did not restrict continued use. If the problem persists,
determine whether the problem is with the drive or the media.
Note:
The drive is usable, though the Single-character Display continues to indicate an error
and the Fault light flashes. The error code may clear when you cycle power to the
tape drive or place it in maintenance mode.
To determine if the problem is with the drive hardware, or the tape media, perform the
following procedures:
1
If possible, run the tape cartridge in a different drive. If the operation in the other drive
fails and 6 or 7 displays, replace the media. If the operation succeeds, run the Test
Cartridge & Media diagnostic (see
Function Code E: Test Cartridge & Media
2
If the Test Cartridge & Media diagnostic fails, replace the media. If it runs successfully,
clean the failing drive and run the drive diagnostics (see
page 41and
Function Code 1: Run Drive Diagnostics
Once you begin this test, the diagnostic begins the loop sequence. Time the first loop by
pressing the Unload Button once to stop the diagnostic after the completion of the first
loop, then record the time it takes for the test to complete. Compare the recorded time
with the “Approximate Run Time” above. If the test runs successfully but the execution
time is significantly longer than the “Approximate Run Time”, run
on page 56. If the Write Performance Test fails, replace the media and
exit maintenance mode. If the drive diagnostics run successfully, perform the operation
that produced the initial drive error.
3
If the problem persists replace the drive.
If it is not possible to run the tape cartridge in a different drive, perform the following
procedures:
1
Clean the failing drive and run the drive diagnostics (see
Function Code 1: Run Drive Diagnostics
Error
Code
Cause and Action
Summary of Contents for LTO-5 HH SAS C
Page 1: ...Technical Reference Manual Quantum LTO 5 HH SAS Model C User s Guide 6 68131 01 Rev A...
Page 36: ...Chapter 3 Installation Updating Firmware 30 Quantum LTO 5 HH SAS Model C User s Guide...
Page 84: ...Chapter 5 Media Disposing of Tape Cartridges 78 Quantum LTO 5 HH SAS Model C User s Guide...
Page 90: ...Chapter 6 Troubleshooting Pre Call Checklist 84 Quantum LTO 5 HH SAS Model C User s Guide...
Page 100: ...Appendix A Error Codes and Messages 94 Quantum LTO 5 HH SAS Model C User s Guide...
Page 102: ...Appendix B Tape Alert Flags 96 Quantum LTO 5 HH SAS Model C User s Guide...
Page 118: ...Glossary 112 Quantum LTO 5 HH SAS Model C User s Guide...