Appendix A: Error Codes and Messages
90
Quantum LTO-5 HH SAS Model C User’s Guide
7
Media error. The tape drive determined an error occurred because of a faulty tape cartridge
or an invalid tape cartridge. Ensure the tape cartridge is the correct media type:
• Ultrium 1 cartridge is not supported in the Ultrium 4 tape drive.
• Drive will not accept an expired Cleaning Cartridge.
• Drive will not accept a WORM cartridge when running diagnostic tests in Maintenance
Mode.
• Drive will not accept an FUP tape unless the drive is performing
• Drive will not write over existing datasets on a WORM cartridge. Ensure you are
appending datasets on WORM media rather than attempting to write over existing
datasets.
If the tape cartridge is the correct media type, try another tape cartridge. If the problem
occurs with multiple tape cartridges, use the following procedure:
1
If possible, run the tape cartridge in a different tape drive. If the operation in the other
unit fails and 6 or 7 displays, replace the media. If the operation succeeds, run
Code E: Test Cartridge & Media
Caution:
When you run the Test Cartridge & Media diagnostic, data on the suspect tape is
overwritten. Use only a scratch data cartridge to run the test.
• If the diagnostic fails, replace the media.
• If the diagnostic succeeds, clean the drive head (see
Function Code 1: Run Drive Diagnostics
• If the drive diagnostic fails, replace the drive.
• If the drive diagnostic succeeds, perform the operation that produced the initial
media error.
The error code clears when you remove the tape cartridge or place the tape drive in
maintenance mode.
8
Interface problem. The tape drive determined that a failure occurred in the tape drive's
hardware or in the host bus. See
. If 8 was displayed while
running
Function Code 6: Run Host Interface Wrap Test
1
Verify the correct interface wrap tool was attached during the test. The test will fail if the
correct interface wrap tool is not attached.
2
If the correct interface wrap tool was attached during the test, replace the drive. The error
code clears when you place the tape drive in maintenance mode.
Error
Code
Cause and Action
Summary of Contents for LTO-5 HH SAS C
Page 1: ...Technical Reference Manual Quantum LTO 5 HH SAS Model C User s Guide 6 68131 01 Rev A...
Page 36: ...Chapter 3 Installation Updating Firmware 30 Quantum LTO 5 HH SAS Model C User s Guide...
Page 84: ...Chapter 5 Media Disposing of Tape Cartridges 78 Quantum LTO 5 HH SAS Model C User s Guide...
Page 90: ...Chapter 6 Troubleshooting Pre Call Checklist 84 Quantum LTO 5 HH SAS Model C User s Guide...
Page 100: ...Appendix A Error Codes and Messages 94 Quantum LTO 5 HH SAS Model C User s Guide...
Page 102: ...Appendix B Tape Alert Flags 96 Quantum LTO 5 HH SAS Model C User s Guide...
Page 118: ...Glossary 112 Quantum LTO 5 HH SAS Model C User s Guide...