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Technical Reference Manual

Quantum LTO-5 HH SAS

Model C User’s Guide

6-68131-01 Rev A

Summary of Contents for LTO-5 HH SAS C

Page 1: ...Technical Reference Manual Quantum LTO 5 HH SAS Model C User s Guide 6 68131 01 Rev A...

Page 2: ...tum Corporation is prohibited by law and constitutes a punishable violation of the law TRADEMARK STATEMENT Quantum the Quantum logo DLT DLTtape the DLTtape logo SuperLoader Scalar StorNext and DXi are...

Page 3: ...ming the Safety Inspection Procedure 3 Tape Drive AC Grounding Inspection 4 Class I Laser Product 5 Rack Safety 5 Power Cords 8 Product Recycling and Disposal 8 Battery Return Policy 9 End of Life EOL...

Page 4: ...ns 19 Other specifications 19 Environmental specifications 20 Chapter 3 Installation 21 Avoiding Drive Damage 21 Installation Overview 22 Unpack the Drive 22 Verify the Shipment 23 Inspect the Power C...

Page 5: ...e Drive Firmware from FUP Tape 47 Function Code 3 Create FUP Tape 48 Function Code 4 Force a Drive Dump 49 Function Code 5 Copy Drive Dump 49 Function Code 6 Run Host Interface Wrap Test 51 Function C...

Page 6: ...ons 72 Perform a Thorough Inspection 73 Handle the Cartridge Carefully 74 Ensure Proper Packaging 75 Environmental and Shipping Specifications for Tape Cartridges 75 Disposing of Tape Cartridges 76 Ch...

Page 7: ...on of the Single character Display It gives instruction on inserting and removing a tape cartridge describes methods of updating drive firmware and explains how to clean the tape drive It also lists d...

Page 8: ...hazardous to people A lightning bolt symbol always accompanies a danger notice to represent a dangerous electrical condition A sample danger notice follows WARNING An electrical outlet that is not cor...

Page 9: ...um ion battery To avoid possible explosion do not burn Exchange only with the Quantum approved part Recycle or discard the battery as instructed by local regulations Caution The system contains circui...

Page 10: ...for proper fit It should be in place and secure 9 Check the product label on the tape drive to make sure that it matches the voltage at your outlet Tape Drive AC Grounding Inspection 1 Power off the d...

Page 11: ...d for all rack mounted devices DANGER Always lower the leveling pads on the rack cabinet Always install stabilizer brackets on the rack cabinet To avoid hazardous conditions due to uneven mechanical l...

Page 12: ...rating labels located on the equipment in the rack to determine the total power requirement of the supply circuit For sliding drawers Do not pull out or install any drawer or feature if the rack stab...

Page 13: ...760 x 2032 mm 30 x 80 in Ensure that all devices shelves drawers doors and cables are secure Ensure that the four leveling pads are raised to their highest position Ensure that there is no stabilizer...

Page 14: ...SA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts Fo...

Page 15: ...l for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal of batteries contact your loc...

Page 16: ...oregoing notice is provided in accordance with California Code of Regulations Title 22 Division 4 5 Chapter 33 Best Management Practices for Perchlorate Materials This product part may include a lithi...

Page 17: ...acity data storage device that is designed to back up and restore open systems applications It is the sixth generation in the Ultrium series of products and is available with a Serial Attached SCSI in...

Page 18: ...of 1500 GB per cartridge 3000 GB at 2 1 compression Maximum native data transfer rate of up to 140 MB per second Burst data transfer rate of 600 MB per second 256 MB read and write cache Support for...

Page 19: ...d button 2 Ready light green 3 Encryption light white 4 Fault light amber 5 Single Character Display SCD 6 SCD dot 7 Drive power button Rear Panel of the Drive Figure 4 Drive rear panel element descri...

Page 20: ...as the host system processor disk data rate block size data compression ratio SAS bus capabilities and system or application software Cartridge Compatibility The LTO 5 uses the Quantum LTO Ultrium 150...

Page 21: ...licensed Ultrium 5 drives In addition to using the Quantum LTO Ultrium Data Cartridge with up to 1500 GB capacity the drive also offers read write capability for certified LTO Ultrium tape cartridges...

Page 22: ...hitch the condition that occurs when a tape stops reverses and restarts motion A back hitch is usually the result of a mismatch between the data rates of the server and the drive Ultrium Generation M...

Page 23: ...to enable faster random access As an example a customer could capacity scale a data cartridge to 20 of its normal length which improves the average access time by almost a factor of 5 however it also...

Page 24: ...e no configurable topologies thus no feature switches associated with SAS Physical Characteristics The drive contains a dual port SFF 8088 SAS connector Supported Operating Systems To determine the la...

Page 25: ...al specifications Power specifications Other specifications Specification Measurement Width 213 mm 8 4 in Length 332 mm 13 1 in Height 58 mm 2 3 in Weight without a cartridge 4 3 kg 9 4 lbs Power Meas...

Page 26: ...vironmental specifications Specification Measurement Operating Storage Shipping Temperature 10 to 40 C 50 to 104 F 40 to 60 C 40 to 140 F 40 to 60 C 40 to 140 F Relative humidity non condensing 20 to...

Page 27: ...ive carefully Never touch exposed circuitry Prevent others from touching the drive Before unpacking and installing the drive into an enclosure touch its static protective packaging to an unpainted met...

Page 28: ...ord and Outlet on page 23 5 Position the Tape Drive on page 24 6 Install the SAS Host Adapter Card if required on page 24 7 Connect the SAS Bus Cable on page 25 8 Connect Power on page 26 9 Run Drive...

Page 29: ...be asked for these numbers Verify the Shipment Ensure that the following items are included in the shipment Power cord Quantum LTO Ultrium Cleaning Cartridge Single connector SAS wrap tool Optional Ra...

Page 30: ...ord and the length of the cable to the server Recommended locations are Away from high traffic areas especially if the floor is carpeted Out of printer or copy rooms to avoid toner and paper dust Do n...

Page 31: ...r to the tape drive is 5 5 m To connect the cable 1 Ensure the tape drive is powered OFF 2 Since there are several types of SAS connectors verify the SAS cable has the correct connectors for the SAS h...

Page 32: ...for instructions Connect Power 1 Plug the power cord into the rear panel see Figure 4 on page 13 then plug the other end into a grounded electrical outlet 2 Power on the unit by pressing the Power Bu...

Page 33: ...rive communications and to run a device test that will send data across the host interface For more information on xTalk visit www quantum com serviceandsupport Install Device Drivers A device driver...

Page 34: ...ay be lost It is the customer s responsibility to ensure that this drive has the latest firmware Periodically check for updated levels of drive firmware by visiting the web at www quantum com servicea...

Page 35: ...e firmware see Function Code 2 Update Drive Firmware from FUP Tape on page 47 on page 3 10 After updating the drive firmware the FUP tape can be used as a data cartridge by using the Unmake FUP Tape f...

Page 36: ...Chapter 3 Installation Updating Firmware 30 Quantum LTO 5 HH SAS Model C User s Guide...

Page 37: ...ctions in the following modes Operation mode functions include reading and writing data cartridge manipulation error reporting and firmware updating using a FUP cartridge For more information see Stat...

Page 38: ...e code with the next highest priority displays and so on until no errors remain Diagnostic and Maintenance Functions on page 42 lists the single character codes that represent diagnostic or maintenanc...

Page 39: ...rive has a cartridge loaded and all data on this cartridge is encrypted excluding the label LTO Ultrium 6 and Ultrium 5 cartridges only Table 3 on page 34 lists the conditions of the status lights and...

Page 40: ...om the tape writing to the tape rewinding the tape locating data on the tape loading the tape or unloading the tape Flashing once per second Off Off Off Off If the drive contains a cartridge during th...

Page 41: ...t and SCD Dot lights ON 5 SCD will go blank Ready light ON after a successful power on or reset If an error is detected during the power on or reset the tape drive posts an error code to the SCD To de...

Page 42: ...2 if using an FUP cartridge The SCD will be off if using the host interface For more information see Updating Firmware on page 28 Off Flashing twice per second Off Off Off The drive detected an error...

Page 43: ...the Ready light is flashing and 0 appears in the SCD Note While in maintenance mode the drive does not accept host interface commands Note If you attempt to enter Maintenance Mode with a cartridge in...

Page 44: ...drive is in maintenance mode Ready light is flashing and Fault light is On for Maintenance mode refer to Function Code 4 Force a Drive Dump on page 49 If the drive is in operating mode Ready light is...

Page 45: ...nto the tape load compartment Note If the cartridge is already in an ejected position and you want to reinsert it remove the cartridge then insert it again If the cartridge is already loaded and you c...

Page 46: ...cartridge and remove it Note Always remove an ejected cartridge before reinserting Whenever you unload a tape cartridge the drive writes any pertinent information to the cartridge memory Mid tape Rec...

Page 47: ...tenance Mode a flashing C with the Fault light On means to insert a cartridge not clean the drive head To clean the head insert the cleaning cartridge into the tape load compartment see Front Panel of...

Page 48: ...n page 42 describes each diagnostic and maintenance function that the drive can perform gives the function code which appears on the Single character Display SCD and directs you to the instructions fo...

Page 49: ...e 49 5 Copy Drive Dump Copies data from a drive dump captured by using Function Code 4 to the beginning of a customer supplied scratch blank data cartridge copies a drive dump to flash memory or erase...

Page 50: ...are acceptable Function Code E Test Cartridge Media on page 55 F Write Performance Test Performs tests to ensure that the drive can read from and write to tape Function Code F Write Performance Test...

Page 51: ...nctions cannot be performed concurrently with read or write operations While in maintenance mode the drive does not receive host interface commands from the server Exiting Maintenance Mode The drive m...

Page 52: ...s for the test to complete Compare the recorded time with the Approximate Run Time above If the test runs successfully but the execution time is significantly longer than the Approximate Run Time run...

Page 53: ...n on again or reboot the drive by pressing and holding the Unload Button for 10 seconds Function Code 2 Update Drive Firmware from FUP Tape Caution When updating drive firmware do not power off the dr...

Page 54: ...or a cartridge that may be overwritten During the test the drive overwrites the data on the cartridge Note If you inserted an invalid tape cartridge e g Gen2 or WORM media error code J or 7 appears in...

Page 55: ...Unload Button once per second until 4 appears in the SCD If you cycle past the desired code press the Unload Button once per second until the code reappears 3 Press and hold the Unload Button for thr...

Page 56: ...nce per second to cycle through the following functions 5 0 no function 5 1 copy dump to tape clears RAM dump 5 2 copy dump to flash memory clears RAM dump 5 3 erase flash memory If you cycle past the...

Page 57: ...interface wrap plug is connected to the host interface connector at the rear of the drive Connect the wrap plug to the SAS port to be tested 2 Place the drive in Maintenance Mode For instructions see...

Page 58: ...boot the drive by pressing and holding the Unload Button for 10 seconds Function Code 7 Run RS 422 Wrap Test Note This function is described here for information only It is not supported on the LTO 5...

Page 59: ...intenance mode For instructions see Entering Maintenance Mode on page 45 2 Press the Unload Button once per second until 8 appears in the SCD If you cycle past the desired code press the Unload Button...

Page 60: ...ntering Maintenance Mode on page 45 2 Press the Unload Button once per second until 9 appears in the SCD If you cycle past the desired code press the Unload Button once per second until the code reapp...

Page 61: ...the Unload Button to stop the diagnostic and exit maintenance mode Pressing the Unload Button once will abort the test at the end of the current test loop Pressing the Unload Button twice will abort t...

Page 62: ...ff and then on again or reboot the drive by pressing and holding the Unload Button for 10 seconds Function Code F Write Performance Test Approximate Run Time 7 minutes per loop Total Number of Loops 1...

Page 63: ...Codes and Messages To clear the error either turn the power off and then on again or reboot the drive by pressing and holding the Unload Button for 10 seconds Function Code H Test Head Approximate Run...

Page 64: ...the Unload Button once per second until the code reappears 3 Press and hold the Unload Button for three or more seconds then release it to select the function The SCD changes to a flashing C 4 Insert...

Page 65: ...ridge or a cartridge that may be overwritten During the test the drive overwrites the data on the cartridge Note If you inserted an invalid tape cartridge e g Gen2 or WORM media error code J or 7 appe...

Page 66: ...ad the cartridge Caution Even though no data is written during this test it is recommended that you use a blank scratch cartridge for this test 1 Place the drive in Maintenance Mode For instructions s...

Page 67: ...Exit Maintenance Mode if you do not want to change the current setting for Post Error Reporting For instructions see Exiting Maintenance Mode on page 45 4 To disable Post Error Reporting Press and ho...

Page 68: ...e if you do not want to change the current setting for Post Error Reporting For instructions see Exiting Maintenance Mode on page 45 4 To disable Post Error Reporting Press and hold the Unload Button...

Page 69: ...Quantum s specifications for reliability use only Quantum LTO Ultrium tape cartridges You may use other LTO certified data cartridges but they may not meet the standards of reliability that are estab...

Page 70: ...l C User s Guide Figure 8 The Quantum LTO Ultrium Data Cartridge Types of Cartridge Quantum Ultrium media is available in the following types Data Cartridge 1 LTO cartridge memory 2 Cartridge door 3 L...

Page 71: ...tape as well as Data Cartridge Case Color Native Data Capacity Recording Format Nominal Cartridge Life Ultrium 5 Burgundy 1500 GB 300 GB at 2 1 compression Reads and writes data on 1280 tracks sixteen...

Page 72: ...witch The position of the write protect switch on the tape cartridge see 4 in Figure 8 on page 64 determines whether you can write to the tape If the switch is set to The locked position solid red dat...

Page 73: ...WORM cartridge has a unique worldwide cartridge identifier WWCID which comprises the unique CM chip serial number and the unique tape media serial number Figure 9 Ultrium Data and WORM Tape Cartridges...

Page 74: ...use either Quantum Ultrium 6 2500 GB WORM tape cartridges or Quantum Ultrium 5 1500 GB WORM tape cartridges Cleaning Cartridge A specially labeled Quantum LTO Ultrium Cleaning Cartridge is used to cl...

Page 75: ...ar code reader the bar code identifies the cartridge s VOLSER to the library The bar code also tells the library whether the cartridge is a data cartridge WORM cartridge or cleaning cartridge In addit...

Page 76: ...tside of the recessed area can cause loading problems in the drive Caution Do not place any type of mark on the white space at either end of the bar code Figure 10 Sample bar code label on the LTO Ult...

Page 77: ...e label area Examine the label before applying it to the cartridge Do not use the label if it has voids or smears in the printed characters or bar code a library s inventory operation will take much l...

Page 78: ...at anyone who handles tape has been properly trained in handling and shipping procedures This includes operators users programmers archival services and shipping personnel Ensure that any service or c...

Page 79: ...ermine potential rough handling When inspecting a cartridge open only the cartridge door Do not open any other part of the cartridge case The upper and lower parts of the case are held together with s...

Page 80: ...w handling and shipping procedures Handle the Cartridge Carefully Do not drop the cartridge If the cartridge drops slide the cartridge door back and ensure that the leader pin is properly seated in th...

Page 81: ...the cartridge in polyethylene plastic wrap or bags to protect it from dust moisture and other contaminants Environmental and Shipping Specifications for Tape Cartridges Before you use a tape cartridge...

Page 82: ...artridge If a tape cartridge must be disposed of in a secure manner you can erase the data on the cartridge by using a high energy ac degausser use a minimum of 4000 oersted peak field over the entire...

Page 83: ...odel C User s Guide 77 offset 90 degrees from each other to accomplish complete erasure in one pass for higher throughput Degaussing makes the cartridge unusable If you burn the cartridge and tape ens...

Page 84: ...Chapter 5 Media Disposing of Tape Cartridges 78 Quantum LTO 5 HH SAS Model C User s Guide...

Page 85: ...om the web site www quantum com serviceandsupport The xTalk utility can be used to update the firmware level as well as to capture a drive dump which may be requested by technical support to aid in pr...

Page 86: ...ct your service representative for additional problem determination If it is successful discard the cartridge that originally failed Note If a damaged or mishandled cartridge is the problem see Handli...

Page 87: ...us Errors 1 Check if the tape drive power is on 2 Verify the SAS cable is connected properly to the server and to the tape drive 3 Replace SAS cable if it shows any signs of damage Resolving Media Rel...

Page 88: ...Perform a general checkup of the hardware and connections Verify that all cables are connected properly at both ends Before attaching the SAS cables ensure that the connector does not contain bent or...

Page 89: ...n page 55 to determine whether a suspect cartridge and its magnetic tape are acceptable Function Code F Write Performance Test on page 56 to ensure that the drive can read from and write to tape Funct...

Page 90: ...Chapter 6 Troubleshooting Pre Call Checklist 84 Quantum LTO 5 HH SAS Model C User s Guide...

Page 91: ...occurred with a cartridge in the drive push the Unload Button to eject the cartridge To clear the SCD error code and power cycle the drive press the Unload Button for ten seconds A drive dump will be...

Page 92: ...perature and airflow is within the specified range see Specifications on page 19 Clear the error code by power cycling the tape drive or placing the drive in Maintenance Mode If the operating temperat...

Page 93: ...Perform the following action 1 Collect a drive dump from one of the following Note Do not force a new dump one already exists Server s host interface by using a device driver utility or system tool fo...

Page 94: ...defective cartridge and discard it If the operation fails and another tape drive is available insert the cartridge into the other unit and retry the operation If the operation fails discard the defect...

Page 95: ...ve If the diagnostic succeeds the error was temporary If another tape drive is not available insert a scratch data cartridge into the unit and run Function Code 1 Run Drive Diagnostics on page 46 If t...

Page 96: ...the media If the operation succeeds run Function Code E Test Cartridge Media on page 55 Caution When you run the Test Cartridge Media diagnostic data on the suspect tape is overwritten Use only a scra...

Page 97: ...cceeds run the Test Cartridge Media diagnostic see Function Code E Test Cartridge Media on page 55 2 If the Test Cartridge Media diagnostic fails replace the media If it runs successfully clean the fa...

Page 98: ...The error code clears when you clean the tape drive or place it in maintenance mode d Fiber AL_PA conflict NOT SUPPORTED ON THIS DRIVE e Encryption Error Displayed when the drive detects an error ass...

Page 99: ...cartridge was loaded or the cartridge loaded has an incompatible format Ultrium 1 cartridge is not supported in the Ultrium 4 tape drive P Write operation to a write protected cartridge has been atte...

Page 100: ...Appendix A Error Codes and Messages 94 Quantum LTO 5 HH SAS Model C User s Guide...

Page 101: ...te ANSI that defines conditions and problems that are experienced by tape drives The technology enables a server to read TapeAlert flags from a tape drive through the host interface The server reads t...

Page 102: ...Appendix B Tape Alert Flags 96 Quantum LTO 5 HH SAS Model C User s Guide...

Page 103: ...stored with compression as compared to the quantity of data that can be stored without compression In 2 1 compression twice as much data can be stored with compression as can be stored without compres...

Page 104: ...naming of a specific device to perform a function asynchronous Pertaining to two or more processes that do not depend upon the occurrence of specific events such as common timing signals attention not...

Page 105: ...o transmit at a given moment byte A string consisting of a certain number of bits usually 8 that are treated as a unit and represent a character A fundamental data unit C capacity The amount of data t...

Page 106: ...ngent connection A connection between a channel path and a drive caused when a unit check occurs during an I O operation controller A device that provides the interface between a system and one or mor...

Page 107: ...brary that can receive and send data device driver A file that contains the code needed to use an attached device DIAG Diagnostic section of maintenance information manual differential See High Voltag...

Page 108: ...microcode in response to a detected subsystem error FC Feature code FCC Federal communications commission FE Field engineer customer engineer or service representative field replaceable unit FRU An as...

Page 109: ...ata conversion speed matching encoding first level error recovery and interfaces to one or more tape drives FP File protect frayed Damaged as if by an abrasive substance FRU Field replaceable unit FSC...

Page 110: ...r more characters used to identify or name data element and possibly to indicate certain properties of that data element 3 A sequence of bits or characters that identifies a program device or system t...

Page 111: ...on high capacity The Ultrium format is the preferred format when capacity rather than fast access is the key storage consideration An Ultrium cartridge has a compressed data capacity of up to 800 GB...

Page 112: ...o One millionth of microcode 1 One or more micro instructions 2 A code representing the instructions of an instruction set implemented in a part of storage that is not program addressable 3 To design...

Page 113: ...tic system The oersted is the magnetic field strength in the interior of an elongated uniformly wound solenoid that is excited with a linear current density in its winding of one abampere per 4 centim...

Page 114: ...ms home page PROM Programmable read only memory R rack A unit that houses the components of a storage subsystem such as the library rackmount kit A packaged collection of articles used to install the...

Page 115: ...stem in which at least one of the system signals represents mechanical motion Small Computer Systems Interface SCSI A standard used by computer manufacturers for attaching peripheral devices such as t...

Page 116: ...operating independently of or asynchronously with a controlling system sync Synchronous synchronize Occurring with a regular or predictable time relationship T tachometer tach A device that emits puls...

Page 117: ...ndled conveniently as a unit VPD Vital product data The information contained within the tape drive that requires nonvolatile storage used by functional areas of the drive and information required for...

Page 118: ...Glossary 112 Quantum LTO 5 HH SAS Model C User s Guide...

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