Quantum LTO-4 (Model B), User Manual

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Chapter 6 Troubleshooting Guide
Troubleshooting Suggestions
64 LTO-4 (Model B) Half-Height Tape Drive User’s Guide
Hardware Failure TapeAlert Messages
Hardware failure TapeAlert messages are descriptive and
straightforward.
1 Press the Eject button on the front panel to eject the tape cartridge.
2 Cycle the tape drive power to the off then on position:
For the internal LTO-4 (Model B) Half-Height Tape Drive:
a Terminate all running applications.
b Shut down the workstation or server system.
c Restart the system.
For the tabletop LTO-4 (Model B) Half-Height Tape Drive, use the AC
power on/off switch on the back panel to cycle the drive power to
the off then on positions.
Tape Cleaning TapeAlert Messages
Tape cleaning TapeAlert messages indicate problems when you insert a
cleaning cartridge into the LTO-4 (Model B) Half-Height Tape Drive. Like
This TapeAlert message . . . Signifies . . .
The tape drive has a hardware
fault:
1. Eject the tape or magazine.
2. Reset the drive.
3. Restart the operation.
Or:
The tape drive has a hardware
fault:
1. Turn the tape drive off and
then on again.
2. Restart the operation.
3. If the problem persists, call the
tape
drive supplier helpline.
a tape drive hardware failure.