Chapter 6 Troubleshooting Guide
Troubleshooting Suggestions
56
LTO-4 (Model B) Half-Height Tape Drive User’s Guide
Computer Software
Does Not Recognized
the Tape Drive
Depending on your operating system environment, refer to the
following subsections for troubleshooting guidelines if the LTO-Half-
Height Tape drive is recognized by the system hardware at startup, but
not by the operating system or applications.
Windows Operating System Environments
When a tape drive is installed in a Windows operating system
environment, Windows displays a message on the screen if it does not
have a driver in place for the tape drive.
Red Hat Linux Operating System Environments
The tape driver for Red Hat Linux, called
st
, is included as part of the Red
Hat Linux operating system.
When Red Hat Linux starts, the operating system recognizes the tape
drive and automatically configures it as a device in the
/dev
directory. If
it is the first tape device in the
/dev
directory, the tape drive is known as:
IF the tape drive is . . .
during system startup,
THEN . . .
recognized
the problem has been resolved.
not recognized
proceed to step 3 to determine
whether the tape drive is receiving
power.
IF the tape drive is for use in . .
.
THEN you . . .
an ISV application,
can click the
Cancel
button to
clear the message.
When the ISV backup software
application is running, the
application invokes its own
drivers to run the tape drive.
a native Windows operating
system backup utility,
must install the proper driver for
the tape drive.
Summary of Contents for LTO-4 (Model B)
Page 6: ...Contents vi LTO 4 Model B Half Height Tape Drive User s Guide Index 81...
Page 8: ...Figures viii LTO 4 Model B Half Height Tape Drive User s Guide...
Page 10: ...Tables x LTO 4 Model B Half Height Tape Drive User s Guide...
Page 20: ...Chapter 1 Introduction Features 4 LTO 4 Model B Half Height Tape Drive User s Guide...
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