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Chapter 6 Troubleshooting Guide
Troubleshooting Suggestions
62
LTO-4 (Model B) Half-Height Tape Drive User’s Guide
Caution:
The write/read test will overwrite any data on the tape.
Always use a new/blank or “scratch” cartridge for
diagnostic write/read tests.
6
Retry the backup operation. If the backup retry:
• Succeeds, the problem is resolved.
• Fails, contact Technical Support to resolve the possible problem
with the tape drive.
Write-Protected TapeAlert Messages
Write-protected TapeAlert messages can appear in response to:
• Actual write-protected tape cartridges
• Defective tape cartridges
IF the diagnostic test . . .
THEN . . .
completes normally,
retry the backup operation
using the same new/blank or
“scratch” tape that you used
for the diagnostic write/read
test.
If the backup retry:
• Succeeds, discard the
original data tape. The
problem is resolved.
• Fails, repeat steps 3 and 4 of
this procedure to clean the
tape drive a second time and
proceed to step 6.
fails,
repeat steps 3 and 4 of this
procedure to clean the tape
drive a second time and
proceed to step 6.
Summary of Contents for LTO-4 (Model B)
Page 6: ...Contents vi LTO 4 Model B Half Height Tape Drive User s Guide Index 81...
Page 8: ...Figures viii LTO 4 Model B Half Height Tape Drive User s Guide...
Page 10: ...Tables x LTO 4 Model B Half Height Tape Drive User s Guide...
Page 20: ...Chapter 1 Introduction Features 4 LTO 4 Model B Half Height Tape Drive User s Guide...
Page 92: ...76 LTO 4 Model B Half Height Tape Drive User s Guide...