QMS Magicolor, User Manual

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6. Make sure all toner and developer cartridges are installed and
not depleted.
7. Make sure the fuser oil is not depleted.
If you have not solved the problem and no status message displays,
call your QMS vendor for help.
Printer Resets
1. Different versions of LaserWriter and Laser Prep being used
on a network can cause printer reinitialization.
2. Downloading too many fonts can overload the printer’s
memory and cause the printer to reset to default. Additional
memory (RAM) is available and easily installed. Contact your
QMS vendor for information on RAM upgrades. See chapter
8, “Printer Options.”
3. If the printer resets in other circumstances, call your QMS
vendor for service.
Printer Locks Up
If the
INITIALIZING
message remains in the message window,
and you are not be able to enter the Configuration menu or print
even after you turn the printer off and on again, the printer has
probably been incorrectly configured. You can reset to factory
defaults by simultaneously holding down the Select and
Online/Offline key (for about 10 seconds) while turning the printer
off and on again. The reset process takes several minutes to
complete.
Blank Pages
1. Check for a status message to be sure the printer is not out of
toner or developer.
Chapter 9
T r o u b l e s h o o t i n g 9 - 2 5