QMS Magicolor, User Manual

Page: 348 / 446

2. Be sure you removed the sealing tapes on newly installed
toner and developer cartridges.
3. If no toner cartridges are empty and sealing tapes have been
removed, toner may have become packed down. Take the
toner cartridges out and gently shake them horizontally to
loosen the toner. Then, reinstall the cartridges, making sure
the cartridges go into the correct color slots. (See “Replacing
the Toner Cartridge” in chapter 6 for details.)
4. If these solutions do not work, contact your QMS vendor.
Not All Pages Print
1. Check your cable. You could have the wrong kind of cable,
or your printer may not be configured for the correct cable and
port.
2. Make sure no one pressed the Cancel key while your job was
printing.
3. Check the control panel message window to see if the media
cassette is empty.
4. Increase the emulation timeout (for HP PCL and HP-GL files)
or the PS wait timeout (for PostScript files).
5. If you are using a PC, make sure that the mode statement in
your AUTOEXEC.BAT file ends in a p so that print jobs are
sent until the printer accepts them:
mode lpt1:,,p
6. Send an end-of-job in case a previous job lacked this
command.
Chapter 9
9 - 2 6 T r o u b l e s h o o t i n g