QMS Magicolor 2 Desklaser, User Manual

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This section discusses several types of print quality problems and possible solutions.
Try the solutions in the order listed. If none solves the problem, call your local vendor
for service. See “Placing a Service Call” on page 8-35.
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1 Check that you are using the approved media.
Refer to chapter 3, “Printing,” for recommended media types.
2 Check that there is enough toner in the printer whether or not the
Replace
x toner
message is displayed.
Toner can settle in the cartridges. To redistribute the toner, remove each toner car-
tridge, and gently rock it from side to side. Then reinsert the cartridges and try
printing again.
3 Replace the toner cartridge(s).
4 Before you place a service call, ensure all the required user cleaning has
been conducted.
5 Place a service call to your local vendor.
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One or more toner cartridges may be defective.
Check the toner cartridges, and install new ones, if
necessary.
Reinstall the OPC belt cartridge. If necessary, replace the
OPC belt cartridge.