Qiagen QIAcube, User Manual

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Troubleshooting
7-20 QIAcube User Manual 06/2008
7.2.8 Shaker
Sample temperature too low
To ensure efficient heat transfer, make sure to use the correct
shaker adapter. Choose the appropriate shaker adapter for
the sample tubes:
„
Adapter for 2 ml microcentrifuge tubes (2)
„
Adapter for 2 ml screw-cap tubes (S2)
7.2.9 Touchscreen
Display
The QIAcube beeper should sound and the startup screen
should be displayed when the QIAcube is switched on. If this
does not happen, check that the power cord is properly
connected.
If the QIAcube beeper sounds when the QIAcube is switched
on but the startup screen is not displayed, contact QIAGEN
Technical Services.
If the display does not react when pressed, improper
cleaning procedures might have caused liquid to enter the
space between the display sheets and liquid might be visible
in sections of the touchscreen. Contact QIAGEN Technical
Services.
7.2.10 USB stick
Only use USB sticks supplied by QIAGEN. Other USB sticks
may not work with the QIAcube.