Qiagen QIAcube, User Manual

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Troubleshooting
7-2 QIAcube User Manual 06/2008
7.2.1 Load check errors
Error
code Description Comments and suggestions
301 Optical sensor error: invalid
teaching
Check worktable for loose
plasticware. Clean the optical sensor.
302 Optical sensor error: invalid
measurement
Clean the optical sensor.
317,
320
Ultrasonic sensor error Make sure that there is no foam in the
reagent bottles. Check that the bottles
contain sufficient reagent and are in
the correct positions in the reagent
bottle rack. Make sure that the
labeling strips are attached correctly
(Section 5.3.1).
3200 Load check error: invalid
rotor loading
Check that the rotor is symmetrically
loaded. Clean the optical sensor.
3201 Load check error: not
enough buffer
Check the volume of reagent in the
reagent bottles. Make sure that the
bottles are in the correct positions in
the reagent bottle rack.
3202 Load check error: buffer
empty, too much buffer, or
capped buffer bottle
Check the volume of reagent in the
reagent bottles. The maximum
volume is 30 ml and is indicated by a
calibration mark. Make sure that the
caps have been removed from the
reagent bottles.
3203 Load check error: too few
wide-bore 1000 μ l tips
Make sure to load sufficient 1000 μ l
wide-bore filter-tips for the protocol
run.
3204 Load check error: too few
1000 μ l tips
Make sure to load sufficient 1000 μ l
filter-tips for the protocol run.