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Puretec Radfire RI Series
Copyright © Puretec Pty Ltd 2021
Troubleshooting
Hard Alarms: The following give a constant audible alarm. If present, the solenoid valve is closed,
and the 4-20, remote alarm and WiFi modules transmit the alarm.
System Display
Problem
Resolution
The system has detected a
problem with the lamp.
Reset lamp protection circuit -
unplug unit for 10 seconds.
Replace the lamp with the part as
indicated on the silver label on the
UV chamber or on the maintenance
parts screen.
Although the lamp is powered
and visibly illuminated, due to
the lamp’s age its UV output is
no longer sufficient for proper
disinfection.
Replace the lamp with the part as
indicated on the silver label on the
UV chamber or on the maintenance
parts screen.
Low UV intensity.
Remove and clean the quartz
sleeve and sensor.
Check water quality meets
requirements on page 5 and add
filtration as required.
Replace lamp.
Wrong lamp or sensor
installed.
Replace component with proper
model as indicated.
The UV sensor is no longer
communicating with the
system.
Ensure all modules are connected
properly to the system and to each
other.
Modules can be tested individually
by plugging in one at a time and
cycling power to the system.
Replace any module that is not
detected when plugged directly into
the controller.
A bad connection has been
detected in the IEP port.
Troubleshooting
Summary of Contents for Radfire RI Series
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