20
Installation & Operation Manual
Copyright © Puretec Pty Ltd 2021
System Display
Problem
Resolution
Missing or incorrect lamp key.
Ensure the lamp key (packed with
the lamp, on the connector) is
installed.
Unplug and reinstall the key.
Ensure the key part number
matches Lamp on Maintenance
Parts screen.
The module indicated is no
longer communicating to with
the system.
Ensure all modules are connected
properly to the system and to each
other.
Modules can be tested individually
by plugging in one at a time and
cycling power to the system.
Replace any module that is not
detected when plugged directly into
the controller.
Refer to flow meter manual for detailed troubleshooting.
Warning:
After any hard alarm, the home or facility should be disinfected. Follow the steps
under the “System Disinfection” heading.
Boil Water Advisory:
If any failure occurs on a Puretec UV system, the water must not
be used for human consumption until the system is returned to a safe operational mode.
If the water is used for human consumption during this period, the water must be boiled
(minimum 20 minutes at a full boil) prior to consumption.
Troubleshooting
Summary of Contents for Radfire RI Series
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