Problem
Possible cause
Remedy
Several sensor fields were
touched at the same time
Only touch one sensor field
Automatic switch off has been
triggered
Remove any objects (pan,
cloths, etc.) that are lying on the
control panel. Switch the appli-
ance on again
The residual heat indicator is not
displaying anything
The cooking zone was only on
for a short time and is therefore
not hot
If the cooking zone is supposed
to be hot, call the Customer
Service Department.
The automatic warm up function
is not switching itself on
There is still residual heat on the
cooking zone
Let the cooking zone cool down
The highest heat setting is set
The highest heat setting has the
same power as the automatic
warm up function
Repeated acoustic signal (6x),
appliance switches off
One or more sensor fields have
been covered for longer than 10
seconds
Uncover sensor field
Acoustic signal sounds when
appliance is switched off
The control panel is wholly or
partly covered by objects.
Remove objects.
Acoustic signal sounds and ap-
pliance switches itself on and
then off again; after 5 seconds
another acoustic signal sounds
The On/Off sensor field has
been covered up, e.g. by a cloth
Do not place any objects on the
control panel
Display is switching between
two heat settings
Power management is reducing
the power of this cooking zone
See the section “Switching the
power function on and off”
lights up
Unsuitable cookware
Use suitable cookware
No cookware on the cooking
zone
Place cookware on the cooking
zone
The diameter of the bottom of
the cookware is too small for the
cooking zone
Move onto a smaller cooking
zone
Use suitable cookware
is lit
Overheating protection for the
cooking zone has been trig-
gered
Switch off the cooking zone.
Switch the cooking zone on
again
Automatic switch off has been
triggered
Switch off the cooking zone.
Switch the cooking zone on
again
and number are displayed
Electronics fault
Disconnect the appliance from
the electrical supply for a few mi-
nutes (Take the fuse out of the
house’s wiring system) If after
switching on again,
is dis-
played again, call the customer
service department
If you are unable to remedy the problem
by following the above suggestions,
please contact your dealer or the Cus-
tomer Care Department.
Warning!
Repairs to the appliance are
only to be carried out by qualified service
engineers. Considerable danger to the
user may result from improper repairs.
progress
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