PTBurn SDK
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System Error 10
“Arm picker error (unable to home the picker or unable to hook up the picker). Press the
Cartridge button (left button) on the unit to try again.”
System Error 11
“The current user does not have local administrator rights. Please login with local
administrator rights and re-start the software.”
System Error 12
“There was an internal software error. Please re-start the software.”
System Error 13
“No external recorder drives were found. Please unplug all cables from the Disc Publisher
(including power). Then plug all cables back into the Disc Publisher, re-boot the computer,
and then re-start the software.”
Note: This error will occur only at the start of the software.
System Error 14
“The Disc Publisher is offline. Please ensure the unit is connected and powered on, and
then shutdown and restart the software.”
Note: In order to consistently recover from the unit going offline the cause must be
determined and corrected, and the software restarted.
System Error 15
“The Disc Publisher cover is open. Please close the cover.”
System Error 16
“The disc was not picked from the printer. Please manually remove the
disc from the printer. Then close the cover and press the power button (right
button) several times to reset the printer.”
System Error 17
“Multiple discs were picked up and moved. Please manually remove any extra
discs that were moved, keeping a single disc in place. Then close the cover and
press the left button.”
System Error 18
“The disc was dropped while moving into the Recorder. Please manually place
the disc into the Recorder tray. Then close the cover and press the left button.”
System Error 19
“The disc was dropped while moving into the Printer. Please manually place
the disc into the Printer tray. Then close the cover and press the left button.”
System Error 20
