PTBurn SDK
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7 Appendix C: Job and System Error Codes
System Errors
System errors are defined in the table below. These are errors that occur that require
administrator attention. PTBurn provides these error numbers and messages in the SystemStatus
section of the PTSTATUS.TXT file (See section IV of this document) with key values of
SysErrorNumber and SysErrorString. You may choose to use/display the error string provided,
or develop your own, for each respective error number.
Number String
0 No Errors
1 Administrator attention: Printer tray movement error.
2 Administrator attention: Invalid cartridge.
3 Administrator attention: Input bin is empty.
4 Administrator attention: Internal printer communication error.
5 Administrator attention: Color ink cartridge is low.
6 Administrator attention: Black ink cartridge is low.
7 Administrator attention: Both ink cartridges are low.
8 Administrator attention: Failure picking disc.
9 Administrator attention: Mechanical error moving robotic arm.
10 Administrator attention: Mechanical error moving printer cartridge.
11 Administrator attention: Server lacks local admin rights on the machine.
12 Administrator attention: Internal software error (PTBurn.exe).
13 Administrator attention: No robotically controlled drives are present.
14 Administrator attention: The unit is offline.
15 Administrator attention: The cover on the unit has been open for an extended period of time.
16 Adminstrator attention: Failure picking disc.
17 Administrator attention: Multiple discs were picked.
18 Administrator attention: Disc was dropped while moving into the Recorder.
19 Administrator attention: Disc was dropped while moving into the Printer.
20 Administrator attention: Disc was dropped while moving into the Left Bin.
21 Administrator attention: Disc was dropped while moving to Reject (Front Slide).
22 Administrator attention: The printer needs alignment.
23 Administrator attention: Invalid color cartridge.
24 Administrator attention: Invalid black cartridge.
25 Administrator attention: Both cartridges are invalid.
26 Administrator attention: No cartridges are installed.
27 Administrator attention: The Black Cartridge is in the Color Cartridge holder.
28 Administrator attention: The Color Cartridge is in the Black Cartridge holder.
29 Administrator attention: The Color and Black cartridges are swapped.
30 Administrator attention: This printer is not compatible with a pigment based cartridge.
31 Administrator attention: The alignment print failed.
System Error
