PTBurn SDK
Page 42 of 53
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When not in “Quiet” mode there will be an error message displayed on the server dictating the
required actions to recover from the error. However if you are in quiet mode, the following
listing contains suggested alternative error strings that may provide the user with more
information. This list contains only those errors that have a possible recover action apart from
restarting the unit and server software. In the case of a user trying to clear the error (by the
method suggested in the strings below), your software can find out if the retry was successful by
seeing if the SysErrorNumber changes back to 0.
System Error 1
“Tray movement error. Press the Cartridge button (left button) on the unit to try again.”
System Error 2
“There was a problem finding the ink cartridges. Open the cover and press the Cartridge
button (left button). Make sure the color cartridge is installed on the left and the black is
on the right. Then close the lid.”
System Error 3
“The input bin is empty. Add more discs and push the Cartridge button (left button) on
the unit.”
System Error 4
“There was an internal printer communications error. Press the Cartridge button (left
button) on the unit to try again.”
System Error 5
“WARNING: The COLOR cartridge (left side) is LOW on ink. To replace the cartridge,
open the cover on the unit and press the Cartridge button (left button), install the new
cartridge, and close the cover. To ignore the warning press the Cartridge button (left
button).”
System Error 6
“WARNING: The BLACK cartridge (right side) is LOW on ink. To replace the
cartridge, open the cover on the unit and press the Cartridge button (left button), install
the new cartridge, and close the cover. To ignore the warning press the Cartridge button
(left button).”
System Error 7
“WARNING: BOTH cartridges are LOW on ink. To replace the cartridge, open the
cover on the unit and press the Cartridge button (left button)., install the new cartridges,
and close the cover. To ignore the warning press the Cartridge button (left button).”
System Error 8
“The disc was not picked. Push the Cartridge button (left button) on the unit to try again.”
System Error 9
“There was an arm movement error. Press the Cartridge button (left button) on the unit
to try again.”
Note: This error is specific to Disc Publisher I, and not Disc Publisher II.
