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AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

Document revision 85.2 (23. 4. 2009)

Copyright AVG Technologies CZ, s.r.o. All rights reserved.
All other trademarks are the property of their respective owners.

This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, Copyright (C) 1991-2, RSA Data Security,
Inc. Created 1991.
This product uses code from C-SaCzech library, Copyright (c) 1996-2001 Jaromir Dolecek <[email protected]>
This product uses compression library zlib, Copyright (c) 1995-2002 Jean-loup Gailly and Mark Adler.

AVG 8.5 Anti-Virus Network Edition

User Manual

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Summary of Contents for 8.5 ANTI-VIRUS - LINUX-FREEBSD REV 85.2

Page 1: ...the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzec...

Page 2: ...8 5 Anti Virus Network Edition Installation 16 2 1 Components Overview 16 2 1 1 AVG Admin Server Deployment Wizard 16 2 1 2 AVG Network Installer 16 2 1 3 AVG Admin Console 16 2 1 4 AVG Admin Lite 16...

Page 3: ...from File 48 4 4 4 Select a Single Station 48 4 4 5 Select from Active Directory 60 4 5 Remote network installation final steps 63 4 6 Creation of AVG Installation Script 71 5 AVG Network Installer Wi...

Page 4: ...16 6 4 2 Stations with AVG Firewall 116 6 4 3 New Stations 116 6 4 4 Filtering 119 6 5 Servers 119 6 5 1 UpdateProxy servers 119 6 5 2 E mail Servers 121 6 6 Scan results 121 6 6 1 Filtering 125 6 7 E...

Page 5: ...cense 154 10 1 6 Configuration copying 154 10 1 7 Scheduled Scans 168 10 2 Shared Firewall Settings 168 10 2 1 Setting Items as Mandatory 168 10 2 2 Virtual Adapters 168 10 2 3 Profiles 171 10 3 AVG A...

Page 6: ...12 AVG DataCenter 213 12 1 Maintenance 213 12 2 Password protection 214 12 3 Converting the AVG DataCenter to a Different Database 214 12 4 Web Interface 215 13 AVG Managed Update 223 14 Updates 223 1...

Page 7: ...are not familiar with the AVG User Interface and AVG advanced Firewall settings we strongly recommend that you download all relevant guides in advance from the http www avg com website Downloads secti...

Page 8: ...e uses the AVG Admin Server to approach the AVG DataCenter database and to centrally define stations settings and system parameters AVG stations approach the AVG Admin Server to read the setup paramet...

Page 9: ...ocal network This remote installation is secured by the AVG Network Installer Wizard a program for direct remote installation and or creation of an installation script that makes it possible to run th...

Page 10: ...y it is possible to install and deploy only the AVG Admin Lite for installation scripts generation only In addition to all standard features AVG 8 5 Anti Virus Network Edition may contain the followin...

Page 11: ...s Note The Anti Spyware on access scanner is available only for Windows 2000 SP4 Second Rollup informally known as Service Pack 5 Windows XP SP2 Windows XP Pro x64 Edition SP1 and Windows Vista The AV...

Page 12: ...ou experience any problems with the remote administration installation connection even after reviewing the chapters below please try to find the proper answer in the FAQ Frequently Asked Questions loc...

Page 13: ...aring for Microsoft Networks is installed on the remote station If you are using Windows 2000 or XP you can find the settings under Start Settings Network connections In the properties window of the N...

Page 14: ...or basic communication between the AVG Admin Server and the AVG stations and the AVG Admin console you need to allow TCP port 4158 predefined by default This port can be changed in the AVG Admin Serve...

Page 15: ...ition 2009 Copyright AVG Technologies CZ s r o All rights reserved 1 7 Migrating Stations From Previous Version The migration of one AVG DataCenter to another is described in the How to Migrate statio...

Page 16: ...nched using the exe file within the AVG Admin directory on the installation CD Also the latest installation package can always be downloaded from the AVG website at www avg com in the Downloads sectio...

Page 17: ...ote Control Communication Library component is properly installed on all stations connected to the AVG Admin Server AVG DataCenter supports one embedded and several standalone commercial SQL database...

Page 18: ...er roles For example the AVG DataCenter role can be deployed to some central server in your network If your network or number of stations is large you can deploy the ProxyServer role to multiple serve...

Page 19: ...s r o All rights reserved 2 4 License Agreement This dialog window offers the full wording of the AVG 8 5 Anti Virus Network Edition license agreement To approve press the Accept button Otherwise pres...

Page 20: ...Virus Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 2 5 Installation Type In this dialog select which type of Remote Administration you wish to install You have the fol...

Page 21: ...ce installs the product with simplified wizards that contain predefined settings for UpdateProxy role only The AVG Network Installer Wizard allows only simple script generation No console for administ...

Page 22: ...ess the Next button If you specified a directory different from the default one and the specified directory does not exist a new dialog will pop up asking you whether you want to create the directory...

Page 23: ...rights reserved Note If you want to use Graphic reports install the component on the computer where you install AVG Admin Server and on each computer where you install AVG Admin Console Graphic report...

Page 24: ...components were installed successfully Press the OK button to finalize the installation If the installation went through correctly one of the following Wizards will launch automatically depending on...

Page 25: ...the AVG Admin Deployment Wizard Lite chapter Note You must go through this wizard in order to make AVG 8 5 Anti Virus Network Edition function properly Note If an error occurred during the installati...

Page 26: ...through the configuration process for the AVG DataCenter database on a selected database engine Using the wizard you can also configure the AVG Admin Server in order to mirror the AVG updates in a lo...

Page 27: ...roles Before you deploy AVG 8 5 Anti Virus Network Edition roles to your server you may need to consider the following You can deploy the UpdateProxy role to more than one server and distribute updat...

Page 28: ...een text If this is not your first run and everything seems to be correct i e up to date with no warnings or errors there is no need to go through the configuration process again unless you wish to ch...

Page 29: ...hapter UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations If you choose to install this role only proceed to the UpdateProxy role chapter If you select...

Page 30: ...case you will experience these two options Keep existing DataCenter database This option will leave the database untouched Select this option if the database version is up to date and you need to pre...

Page 31: ...s r o All rights reserved This option will update the database to the current version Select this option if you need to preserve the database contents Continue to choose a proper database engine this...

Page 32: ...Anti Virus Network Edition installation Microsoft SQL Server 2005 Express Edition A reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of A...

Page 33: ...rt the contents of the previously exported AVG DataCenter into the newly chosen database type 3 4 1 Firebird If you have selected the Firebird option there are no further settings needed and you can p...

Page 34: ...lled Instance name refers to a particular SQL Express Edition installation if there is more than one instance installed on the station Administrator s username predefined automatically you do not need...

Page 35: ...omputer yet and that you will need to install it now In order to install SQL Server 2005 Express Edition properly you need to download and install Microsoft NET Framework version 2 0 or higher You can...

Page 36: ...such a command For correct installation please copy the string displayed in your specific Wizard window As soon as the MS SQL Server 2005 Express installation is finished continue to the next step Da...

Page 37: ...the database administrator must be filled in Database name shows predefined database name Username type in a preferred new login name for the database to be used for AVG Admin Server connection User...

Page 38: ...r name must be filled in Administrator s password password for the database administrator must be filled in Instance name refers to a particular Oracle installation if there is more than one instance...

Page 39: ...files for import are stored If you are currently upgrading from the former 7 5 version you can import your AVG DataCenter 7 5 data in this dialogue For more information please consult Importing Stati...

Page 40: ...er differentiation 3 5 UpdateProxy role This dialogue will appear if you chose to deploy the UpdateProxy role in the Role Selection dialogue You must choose a folder into which the update files will b...

Page 41: ...aded by AVG Admin Server for further distribution If you are unsure about these settings we recommend keeping the default configuration If you need to change any of these servers you have the followin...

Page 42: ...y i e updates are first downloaded from this server If you need to change the order simply use the following buttons to do so Move Up to move a selected server up Move Down to move a selected server d...

Page 43: ...group If you choose this option you will need to select a group name and optionally its description too New stations the currently deployed AVG Admin Server URL will be saved to the New stations group...

Page 44: ...on to close the Wizard The AVG Admin Server will then be started To immediately start installing AVG to remote stations navigate to the AVG Network Installer Wizard chapter for more detailed informati...

Page 45: ...in the Basic mode recommended for most users This chapter describes the Basic mode which is intended for users who prefer the easiest method for configuration and installation The installation will i...

Page 46: ...le available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whol...

Page 47: ...installation script Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ran...

Page 48: ...n transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find m...

Page 49: ...AVG installation package type in the full path to AVG installation package or use this button to select the proper folder If you have not downloaded the package yet click the Download button and use...

Page 50: ...ring into the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option A...

Page 51: ...ations from the domain this option will scan all stations available in your local domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from fi...

Page 52: ...wing the password The password is related to the AVG Agent service only and it does not influence any other remote station settings Mask password checkbox Selecting this option will prevent the passwo...

Page 53: ...available in the domain will appear According to the station state you have the following options Select all stations will select or unselect all stations in the list and the Install button will beco...

Page 54: ...y the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field enter an ending address Click the Add button to add the address range into the...

Page 55: ...e to the Remote network installation final steps chapter and complete the remote installation process 4 4 3 Import Stations from File Note This option is usually used when migrating stations to anothe...

Page 56: ...ng options Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG ins...

Page 57: ...nstall AVG remotely only on a single station the following dialogue will appear Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clic...

Page 58: ...on will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process 4 4 5 Select from Active Directory If your...

Page 59: ...ng options Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG ins...

Page 60: ...tions Refresh will reload the state of all stations in the list by scanning them again Retrieve the installation log this option will try to obtain the installation log from the station if available N...

Page 61: ...e and other details Once you are ready to proceed click on the Install button to begin remote installation If you selected only some stations from the list AVG installation will be performed on these...

Page 62: ...n was successful however it may take some time to process Once all your stations receive the installation files and the installation has begun on them you will be able to leave this dialogue by clicki...

Page 63: ...settings at the very beginning Click Finish button to close the wizard 4 6 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an instal...

Page 64: ...64 AVG 8 5 Anti Virus Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved The first step contains an overview of this option Click Next to continue...

Page 65: ...G installation package type in the full path to the AVG installation package or use this button to select the correct folder If you have not downloaded the package yet click the Download button and us...

Page 66: ...tring to the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Ad...

Page 67: ...stallation The file extension must be bat Name of the script file with parameters type in a custom name for the script parameters file The file extension must be ini In the Setup files location define...

Page 68: ...c avginstallation and you uncheck this option the output script will then look for the installation files in the exactly same path which will be most likely different on the target station where you...

Page 69: ...e several options for how to use the produced script file Here are the two most common examples To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your st...

Page 70: ...the removable device to your station 2 If the autorun feature is enabled in the station s operating system and you chose to create the autorun inf file during script preparation the installation will...

Page 71: ...stallation script functionality parameters AVG behavior according to their own needs The wizard can be launched in two ways From the Windows Start menu All Programs AVG 8 5 Remote Administration AVG N...

Page 72: ...le available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whol...

Page 73: ...llation script Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ranges i...

Page 74: ...en transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find...

Page 75: ...VG installation package type in the full path to the AVG installation package or use this button to select the proper folder If you have not downloaded the package yet click the Download button and us...

Page 76: ...the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From th...

Page 77: ...h the installation process Usually this could be a running e mail client or an internet browser Hidden installation no information will be displayed to the currently logged user during the setup proce...

Page 78: ...keeping the default settings Setup language choose a custom language for AVG installation Select folder where AVG 8 5 setup LOG file will be stored if you prefer a custom location for setup log files...

Page 79: ...erver if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address now The AVG Agent settings section contains the following o...

Page 80: ...ation once AVG is successfully installed Delete service AVG Agent also on stations where the AVG Agent service have to be installed manually this option will automatically remove the AVG Agent once AV...

Page 81: ...tations from the domain this option will scan all stations available in your local domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from f...

Page 82: ...Mask password checkbox Selecting this option will prevent the password from being displayed on your computer s monitor Check AVG version from AVG DataCenter check this option if you want the wizard t...

Page 83: ...ions available in the domain will appear According to the station state you have the following options Select all stations will select or unselect all stations in the list and the Install button will...

Page 84: ...cify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field an ending address Click the Add button to add the address into the list To d...

Page 85: ...the Remote network installation final steps chapter and complete the remote installation process 5 3 3 Import Stations from File Note This option is usually used when migrating stations to another AV...

Page 86: ...ng options Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG ins...

Page 87: ...nstall AVG remotely only on a single station the following dialogue will appear Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clic...

Page 88: ...on will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 5 Select from Active Directory If your...

Page 89: ...ng options Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG ins...

Page 90: ...tions Refresh will reload the state of all stations in the list by scanning them again Retrieve the installation log this option will try to obtain the installation log from the station if available N...

Page 91: ...te and other details Once you are ready to proceed click on the Install button to begin remote installation If you select only some stations from the list AVG installation will be performed on these s...

Page 92: ...llation was successful however it may take some time to process Once all your stations receive the installation files and the installation has begun on them you will be able to leave this dialogue by...

Page 93: ...ings at the very beginning Click Finish button to close the wizard 5 5 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an installati...

Page 94: ...94 AVG 8 5 Anti Virus Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved The first step contains an overview of this option Click Next to continue...

Page 95: ...installation package type in the full path to the AVG installation package or use this button to select the proper folder If you have not downloaded the package yet click the Download button and use...

Page 96: ...the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From th...

Page 97: ...process Usually this could be a running e mail client or an internet browser Hidden installation no information will be displayed to the currently logged user during the setup process If you uncheck...

Page 98: ...or AVG installation Select folder where AVG 8 5 setup LOG file will be stored if you prefer a custom location for setup log files select it here the path must already exist on the station The followin...

Page 99: ...tations check this checkbox and fill in its address now In this step you may specify names of the installation script files their storage and other options In the File names definition define these op...

Page 100: ...start the AVG installation automatically once inserted tick this checkbox and the AUTORUN INF file will be created Enable relative paths We recommend keeping this option checked Relative path means th...

Page 101: ...utton allows you to save the previously selected configuration You can use it when running this wizard again simply by loading the settings in the very beginning Click the Finish button to close the w...

Page 102: ...device such as an external hard drive USB flash disk etc To use the script from a removable device 1 Insert the removable device to your station 2 If the autorun feature is enabled in the station s op...

Page 103: ...dmin Console navigate to the Windows start menu and select Start All Programs AVG 8 5 Remote Administration AVG Admin Console Alternatively you can go to your Program files folder usually c Program Fi...

Page 104: ...where the AVG Admin Server runs port is the AVG Admin Server port number The default port value is 4158 If the AVG Admin Server uses this default number it is not necessary to include the number into...

Page 105: ...ble allowing users to move or enable disable individual panels according to their needs Within the default view all six panels are visible in addition to a navigation toolbar and upper menu 6 2 1 Uppe...

Page 106: ...maximum period of simply enter number of days you wish keeping the scan results from stations The default value is 30 days In the next section choose how you wish to secure your AVG DataCenter access...

Page 107: ...View menu offers the following options Panels Here you can show or hide individual main interface panels Toolbar Navigation tree Help Window etc simply by checking or unchecking them To restore the or...

Page 108: ...Export the current view contents allows you to save the current view for example list of stations into a csv comma separated values file which can be easily imported for example into MS Excel or simi...

Page 109: ...menu offers the following options Help opens the help file What is new displays step by step summary of important news in the AVG Admin application Check for updates AVG Admin Console automatically du...

Page 110: ...You can find descriptions of individual items in their respective chapters 6 2 3 Records section Within the central table in the Current view section of the screen you can view data of the group selec...

Page 111: ...all various actions related to the current selection from the Context menu To select only specific columns for displaying right click on any column A Show Hide columns dialog will appear Here you can...

Page 112: ...area you will have several options available to choose from Show all The status window will display all messages Show errors and warnings The status window will display only error and warning messages...

Page 113: ...hen Disable messages filtering switches off the messages filtering Save window content allows you to save the window content to a text file at any time 6 2 5 Quick help panel The panel contains list o...

Page 114: ...g on the Information window item in the View Panels menu 6 3 Synchronization Process Stations managed by AVG Remote Administration periodically perform synchronization with the AVG DataCenter The proc...

Page 115: ...rom step two after you right click on Stations YourGroupName and select Shared Settings for group from the context menu Additionally the synchronization happens every time the station powers on goes o...

Page 116: ...wers on goes online immediately every time a component state is changed within 5 minutes It is also possible to request immediate synchronization from the AVG Admin Console Simply choose a station s n...

Page 117: ...general information about each station name domain group last contact IP address etc Versions tab Displays information about versions of AVG virus base anti spyware base or anti spam base on each sta...

Page 118: ...mmunication with the station for a period longer than a specific amount of days or hours insert plain digital value for hours and a digital value with d for days i e 7d for seven days Virus database v...

Page 119: ...he current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can...

Page 120: ...ettings chapter In the current view section you can then find information related to specific stations Using the tabs the information is divided into several categories Stations tab Contains general i...

Page 121: ...s to the group at all Synchronize settings will ask all stations in the group for immediate synchronization of settings Ask to perform program update will ask all stations in the group to start the pr...

Page 122: ...llowing options Delete scan results will delete the chosen scan results Confirm scan results will mark the selected scan results as confirmed Confirmation time column will then contain date and time o...

Page 123: ...mark the test result as confirmed and you will not find the number of infections from the accepted test within the other reports Cancel closes the window Remove selected threats removes only the selec...

Page 124: ...cted to the AVG Datacenter all pending operations will be processed next time the station connects Once you request an action then if the AVG station is active it will try to find the requested test r...

Page 125: ...all filters Note All filters are case sensitive 6 7 Events The Events item allows you to view individual events sent to AVG DataCenter as defined in the Alert Manager see Configuration Alert Manager S...

Page 126: ...out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case sensitive 6...

Page 127: ...CZ s r o All rights reserved dialogue that allows further customization see the chapters below 6 8 1 Condition Tab On this tab you can customize under which conditions the notification should be sent...

Page 128: ...ition should be checked Check the Group multiple findings into a single message checkbox if you want to customize number of event occurrences that must occur before the notification message will be se...

Page 129: ...cro to insert a variable To use a variable macro simply click Insert macro button located next to each message part The variable will be converted to a real value once the message is sent from the AVG...

Page 130: ...ote Generated reports are physically saved to a temporary location on your hard drive under the AVG8 data folder e g C Documents and Settings All Users Application data avg8 Admin Server Data Reports...

Page 131: ...ose the requested chart type default selection is pie chart Stations by AVG Version shows all stations sorted by AVG version Available parameters Type of Chart choose the requested chart type default...

Page 132: ...the viruses on stations Available parameters Time interval specify the time interval for selecting data last day last month last year 6 9 2 Report Schedules In this group you can create edit and view...

Page 133: ...ght AVG Technologies CZ s r o All rights reserved By default there are no schedules available To prepare a new scheduled report right click in the Report schedules area and select the Define a new sch...

Page 134: ...134 AVG 8 5 Anti Virus Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved Fill in the Name and Description Proceed to the next dialog by pressing the Next button...

Page 135: ...rollover menu select which template you want to use for your scheduled report If there are additional parameters available for the selected report fill in the requested values or leave the default val...

Page 136: ...want to generate the report only once in the selected time or to generate the report periodically Generate once at a specific time choose the exact time and date of generation Generate periodically Ch...

Page 137: ...ettings for sending E mail see the E mail tab topic in the Configuration AVG Admin Server Settings chapter If you have already previously configured the E mail tab in the AVG Admin Server configuratio...

Page 138: ...t contains more than one page To navigate through pages use the left and right buttons at the top of the screen By clicking the printer icon located in the top left corner you will open the standard W...

Page 139: ...its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case sensitive 6 10 Licenses This item offers an overview of all license numb...

Page 140: ...the synchronization process can be found in the Synchronization process chapter 6 10 2 Stations In the view you will see the list of all stations You have the following options available from the righ...

Page 141: ...follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value Then press F5 to reload the screen Request type Double click the field to open drop...

Page 142: ...n Server can serve as a proxy server for downloading and distributing updates to your stations within the local network by deploying the UpdateProxy role It basically works as a simple web server offe...

Page 143: ...vailable such as AVG Admin Console or any advanced options AVG Admin Server Deployment Wizard Lite only allows deployment of the UpdateProxy role AVG Network Installer Wizard Lite only allows AVG Inst...

Page 144: ...gies CZ s r o All rights reserved 8 1 AVG Admin Deployment Wizard Lite The first dialogue explains the purpose of the Wizard Click the Next button to proceed to the next step Note You need to complete...

Page 145: ...iew of the configuration that is going to be deployed on your server Basically only the UpdateProxy role will be deployed to your server The UpdateProxy role serves as a proxy server for downloading a...

Page 146: ...009 Copyright AVG Technologies CZ s r o All rights reserved 8 1 2 Completion If everything went smoothly you will see a dialogue similar to the one above Click Finish to close the Wizard and continue...

Page 147: ...ight AVG Technologies CZ s r o All rights reserved 8 2 AVG Network Installer Wizard Lite The AVG Network Installer Wizard Lite will quickly guide you through the AVG script creation process The script...

Page 148: ...Technologies CZ s r o All rights reserved 8 2 1 Installation Settings Fill in the requested values License number is a mandatory field that must be filled in Alternatively you may check the Name and...

Page 149: ...once you click the Next button In such a case please make sure your Internet connection is available You can choose one of the following Portable data storage medium USB drive If you have not done so...

Page 150: ...Copy the whole contents of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the stat...

Page 151: ...ture is enabled in the station s operating system the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line win...

Page 152: ...s The tool is included in the installation by default and available via Windows Start menu All Programs AVG 8 5 Remote Administration AVG Settings Manager Edit AVG configuration of this computer Use t...

Page 153: ...local AVG configuration to a file Use this button to save the AVG configuration file pck of the local AVG installation You can also copy this utility to another location by using the Copy the AVG Sett...

Page 154: ...dialogue allows you to define shared settings for stations The options are exactly the same as on the station with few exceptions described in the chapters below If you require more detailed informat...

Page 155: ...d settings list cannot be changed at any lower levels Shared settings in group Shared settings defined as mandatory in the station groups item Shared settings in group available from the specific grou...

Page 156: ...lock means that the setting is already set as mandatory in Shared settings for stations highest level and the icon with blue lock indicates that the setting is marked as mandatory in Shared settings...

Page 157: ...in the dialog mark the respective checkbox to include the event in the list To specify the address press the SMTP button The Outgoing e mail settings dialog will appear Type in an e mail address To a...

Page 158: ...ents are shown in the dialog mark the respective checkbox to include the event Double clicking an event will open a new dialogue where you can customize ID severity and message text Clicking the Inser...

Page 159: ...possible events are as follows Scan log modified Virus vault object added Virus vault object removed Virus vault object restored Threat found Scan started Scan finished Update started Update checked U...

Page 160: ...onize every selected period i e will try to find out if anything new is available and transfer changes only Retrieve messages from server every choose how often you wish the requests invoked from AVG...

Page 161: ...n settings The feature is accessible from the Remote Administration item in the main tree as Allowed actions By unchecking the following checkbox es you can forbid use of the feature for user on the s...

Page 162: ...tivate password for access to unallowed actions and in the new dialogue fill in a new password twice for verification The password will be required every time the user tries to access the disallowed a...

Page 163: ...tings are available only from AVG Admin Console You can set the following options Owner name enter a required name of the owner Company enter a required company name License number enter a required li...

Page 164: ...rus Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved In the left tree right click on the chosen subitem under Schedules item and from the context menu choose Copy to A new...

Page 165: ...ared settings for e mail servers or E mail servers If you select Groups option the from group drop down menu will become available where you can choose a group from which the stations will be listed T...

Page 166: ...inition you can use either a predefined option to Scan whole computer or choose to Scan specific files or folders The second option allows you to select custom sections that you wish to scan Loc All l...

Page 167: ...ws system folder e g c Windows System32 will be scanned SysDrv The system drive e g C will be scanned Temp The following location will be scanned C Documents and Settings user Local Settings Temp Wher...

Page 168: ...available to download from www avg com The following subchapters describe Firewall settings available from AVG Admin Console 10 2 1 Setting Items as Mandatory You can set the whole configuration as m...

Page 169: ...alled virtual adapters for each profile within your Firewall configuration The virtual adapters substitute for the physical adapters available on stations Click on a profile name you wish to create vi...

Page 170: ...chronization with an existing real physical adapter on a station it will be removed Other available buttons Edit Virt adapter will open the dialog for editing the selected virtual adapter s properties...

Page 171: ...anymore 10 3 AVG Admin Server Settings The AVG Admin Server Monitor is a part of the AVG Admin Server installation The AVG Admin Server Monitor displays an icon on the system tray and the icon s color...

Page 172: ...server allows you to stop the AVG Admin Server Pause server allows you to pause the AVG Admin Server and continue its running Server settings allows you to set up the AVG Admin Server configuration If...

Page 173: ...hange button to insert a new license number and or your personal company details This license number must correspond to the network license i e the remote administration support must be active Connect...

Page 174: ...r tries all of them DataCenter access section In this section you should fill in a chosen username and password for access to the AVG DataCenter The values are optional but we recommend setting them u...

Page 175: ...limited by any commercial license To change the database name insert a custom value into the Database name field MS SQL Server 2000 2005 This engine can serve over 1000 stations in large networks It...

Page 176: ...e than one instance installed on the station The DataCenter settings section contains the following option Perform regular database backups if checked the AVG Admin Server will automatically create th...

Page 177: ...to the directory where the downloaded update files will be stored Download source Contains list of available update servers sorted according to priority The server on the top will be used first Possi...

Page 178: ...certain entries The AVG Admin Server will consider only checked entries Internet connection If you require a proxy server in your network you can fill in the details here Check the Use proxy server ch...

Page 179: ...s that the report s will be sent to Separate individual items by a comma Blind copy An optional value Specify one or more e mail addresses that the report s will be sent to as a blind copy no other re...

Page 180: ...is connected to the AVG DataCenter you will be able to manage the station from the AVG Admin Console The connection string can be changed later on in the AVG User Interface menu Tools Advanced Setting...

Page 181: ...your stations It downloads all necessary update files requested by AVG stations connected to your DataCenter By using this you will preserve bandwidth You can also optionally deploy more than one Upda...

Page 182: ...te will ask the selected station to use previous virus database version and disregard the last one Ask for scan results will ask all stations for scan results If you right click on the New Stations it...

Page 183: ...or immediate synchronization of settings with stations Ask to perform program update will ask all stations to start the program update process Ask to perform virus database update will ask all station...

Page 184: ...ess Ask to rollback last anti virus database update will ask the selected station to use previous virus database version and disregard the last one Ask for scan results will ask the selected station f...

Page 185: ...are available online and which are not offline You will see each station s state in the column to the right of its name To check availability again press the Check again button or double click the st...

Page 186: ...ll objects included in the group then take the configuration set up for this group This way the administrator can define the group configuration and change the configuration previously set for a speci...

Page 187: ...is analogical to the group creating o Click the right mouse button over the name of the group that you want to delete o From the newly opened context menu select the Delete group item Using the same c...

Page 188: ...tations to AVG Datacenter You have basically two options for connecting stations to your AVG DataCenter AVG Network Installer Wizard Manual connection 11 1 1 Connecting Stations Manually Directly you...

Page 189: ...the string on the station open the AVG User Interface and navigate to the Advanced settings via upper menu Tools Advanced Settings Select Remote Administration group In the right part of the dialogue...

Page 190: ...ations and Settings from AVG DataCenter 7 5 Import of certain AVG DataCenter 7 5 settings can be done via the AVG Admin Deployment Wizard during creation of a new database The importing process includ...

Page 191: ...ou have two options for transferring stations currently managed in AVGADMIN 7 5 to AVG 8 5 Anti Virus Network Edition Install AVG 8 5 on stations and connect them to AVG DataCenter 8 5 From the Window...

Page 192: ...t file Locate it and load it by pressing the Open button 5 Choose the stations on which you wish to install the new AVG and click the Install button 6 The installation process may take a while so plea...

Page 193: ...Close the dialog by clicking the OK button 4 Wait until all stations get synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations...

Page 194: ...hapter 11 4 How to solve Update related issues If your stations are not up to date you may need to verify that they are correctly connected to your DataCenter and if updates can be triggered remotely...

Page 195: ...AVG Admin Server address should be visible Otherwise you should see the default AVG update servers see below 4 Correct the addresses if needed and click OK to confirm the changes 5 Wait until all stat...

Page 196: ...tions with Windows XP Home operating system requires manual installation and start of the AVG Agent service if it is not already running on the station The AVG Agent application is available in every...

Page 197: ...n also in a different language you can change it by following this procedure When starting AVG components it is possible to use this command line parameter to change the language of the user interface...

Page 198: ...art AVG Admin Server Monitor in German language C Program Files AVG AVG8 Admin Console AVG8AdminServerMonitor exe lng deu 11 7 Control station users actions This chapter shortly describes examples how...

Page 199: ...a request is invoked from AVG Admin Console e g request for settings synchronization update performing etc a message appears in the Status Window and at the same time the request is stored within the...

Page 200: ...o the result is later displayed individually for each station Duplicated requests If a same request is sent multiple times to a station it is not stored in AVG DataCenter and the station will only pro...

Page 201: ...201 AVG 8 5 Anti Virus Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved At the bottom of the dialogue choose Full access control option A new dialogue will appear...

Page 202: ...th a blank password If you intend keeping this account for further use we strongly recommend to choose a proper password first see below how to do this The right mouse button context menu has the foll...

Page 203: ...lso be able to login to the AVG DataCenter without entering any password Note that the account name or password does not have to be the same as the Windows system login name Optionally you can add som...

Page 204: ...e chosen account name To forbid an action uncheck the checkbox next to its name If you uncheck the checkbox next to the name of category like Stations Scans etc you will forbid all actions from this c...

Page 205: ...g this script will remove duplicated stations from the AVG DataCenter according to chosen station identification method e g if the identification method is IP address all stations with the same IP add...

Page 206: ...the Load custom script button to choose a custom SQL Script file manually This option is recommended only to advanced users 11 11 List of AVG Setup Parameters The following tables contain list of AVG...

Page 207: ...egistration dialog COMPANY company A company name applicable during the registration dialog LICNO licence_number A licence number LANGID lng_id A language in which installation is started Possible opt...

Page 208: ...setup contains the proper language files ADD_FEATURE feature_name Adds a component feature to the installation The list of all available feature values is available below in the next table REMOVE_FEA...

Page 209: ...own system dialog before restart if the restart is required applicable to silent installation as well UPDATE_SERVER servers_string An URL with update servers used by AVG Network Installer only DCPATH...

Page 210: ...MOVE_FEATURE parameters Note Whether a feature can be really installed or not depends mostly on its presence in the installation package also on a licence number and in some cases plug ins on other so...

Page 211: ..._Language_IT Italian fea_AVG_Language_JP Japanese fea_AVG_Language_NL Dutch fea_AVG_Language_PB Brazilian Portuguese fea_AVG_Language_PT Portuguese Portugal fea_AVG_Language_PL Polish fea_AVG_Language...

Page 212: ..._plugin AVG E mail plug in for TheBat fea_AVG_Exchange_plugin AVG E mail plug in for Microsoft Outlook fea_AVG_EMC AVG E mail scanner fea_AVG_Antispam AVG Anti spam fea_AVG_Office_2000_plugin Plug in...

Page 213: ...on this topic can be found in the DataCenter role chapter 12 1 Maintenance After a considerable period of AVG 8 5 Anti Virus Network Edition use i e AVG Admin Console use some inconsistencies or dupl...

Page 214: ...Admin Deployment Wizard More information about the wizard can be found in the AVG Admin Deployment Wizard chapter 12 4 Web Interface The AVG Admin Server offers a web interface with overview of its s...

Page 215: ...obtain and distribute the update immediately after its release This is another security enhancement which helps keeping your system even more up to date than regular scheduled update checking But not...

Page 216: ...r o All rights reserved Note For complete description of the AVG Admin Server Monitor interface and functionality please refer to the Configuration AVG Admin Server Settings section of this document C...

Page 217: ...The following fields are present within the tab Server ID Identification of your server obligatory parameter It must be the same as your AVG Managed Update service ID registered by AVG Technologies co...

Page 218: ...he number of the port for AVG Managed Update related communication between the AVG Admin Server and AVG stations Note The port must be the same as the AVG 8 5 Anti Virus Network Edition port number se...

Page 219: ...nagement The AVG Admin Server gets the stations or their IP addresses list from the AVG DataCenter in the automatic mode and sends the update command to them The principle is the same as for the AVG A...

Page 220: ...using the start and the end address of range divided by a dash or address combined with network mask Examples of address specifications follow 122 64 200 216 IP address 122 64 200 125 122 64 200 133...

Page 221: ...VG Admin Server does not receive a confirmation of the AVG Managed Update command acceptance from one of the defined servers it will repeat the attempt later Choose the requested time interval in minu...

Page 222: ...s Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved in the Client Info dialogue i e as a full IP address station name IP address range IP address and mask or combination of...

Page 223: ...ned update is then performed periodically according to the setup configuration Whenever new update files are present on the specified location they are downloaded either directly from the Internet or...

Page 224: ...ed the preferred way of update file distribution within the local network However it is possible to use any other web server for this kind of update The server only has to share one isolated folder ac...

Page 225: ...update files that can be accessed via the HTTP protocol This chapter includes the following topics Installation Description of start up parameters Configuration News and changes related to the applic...

Page 226: ...ion Note If you have one of the supported Firebird servers already installed please skip to the AVG Admin Server 8 5 beta for Linux Installation section Please download and install one of the supporte...

Page 227: ...Linux install script will install an empty DataCenter for you 15 1 4 AVG Admin Server 8 5 beta for Linux Configuration Open the configuration file avgadmsrv conf from the following location opt avg av...

Page 228: ...Troubleshooting If you experience any troubles running AVG Admin Server 8 5 beta for Linux check the log files of the server application and also the Firebird server log file for error messages AVG Ad...

Page 229: ...ions To start stop the server please use the avgadmsrvd initial script The main configuration for the server is stored in opt avg avgadmsrv etc avgadmsrv conf If this file is missing the server will u...

Page 230: ...ion with AVG stations and the server accepts connections on all installed network adapters The avgadmsrv conf file is in plain text format Each parameter is on a separate line empty lines and lines st...

Page 231: ...ssword for accessing the database engine itself LocalHttpServerRoot If set the GET command support is active This path defines the local directory where update files are stored Only files in this dire...

Page 232: ...are http update avg com softw 80 update http backup avg cz softw 80 upda te UseEncryptedProtocol If set to 1 enabled the communication with the server will be encrypted Note that AVG stations that do...

Page 233: ...regular backing up default is 48 MaxDatabaseBackupAge For how long should the server store the regular database backup in days Set to 0 zero in order to keep the backups untouched default is 14 MaxCon...

Page 234: ...n If you have gone through this documentation and you are still not sure about what level or type of AVG 8 5 Anti Virus Network Edition functions are best for you we recommend that you consult the AVG...

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