Primera FX500E, User Manual

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Troubleshooting
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Section 4: Troubleshooting
A. CREATING A FULL BLEED PRINT (CLEAR FILM SEALING)
1. If you are having trouble making the image cover the entire
label, first make sure the image is printing at least as big as the
label size you have selected. To accomplish this using NiceLabel
or BarTender, make the image a few millimeters larger than the
label by dragging the image over the edge of the label on all
sides. The bounding box around the image will turn red when it
is over the edge of the label. Try printing again to see if it covers
the entire label. If not, move on to step two.
2. Adjust these settings in the printer driver preferences:
Size. Increase the height and/or width of the size in the Options
tab a little bit. If you are using NiceLabel/BarTender, simply
change the size under the File Menu - Label Setup. Increase the
size of the image to fit the new larger page size. If you are using
other graphics programs you will need to change the page size
in the application and in the printer driver preferences.
Top Adjustment. Decrease the Top Adjustment by approximate-
ly 2mm (0.08"). This will cause the printer to start printing before
the label and ensure a fully printed label.
Note: Over bleeding too much will cause the printer to skip labels. This is because
the printer stops printing too late to sense the next label.
B. CLEANING THE PRINTER
Use a clean, white rag with a small amount of water or isopropyl
alcohol to clean the printer's outside case. Stronger cleaning solu-
tions are NOT recommended because they may damage the paint
and plastic materials from which the parts are manufactured.
Always disconnect the power cord before cleaning. Resume opera-
tion only after the surfaces are completely dry.