P r i m a L u c e L a b S . p . A .
E A G L E L E U s e r M a n u a l
Q & A
Q: Where to save my pictures or videos?
A: You can save captured images or videos directly on the hard disk of EAGLE. You can also connect a USB stick
to one of the USB ports of the EAGLE, and then set the capture software you use to save images directly into the
USB stick. This way, if you have an external computer that yo use to process images for astrophotography, you can
easily move your images.
Q: Can I use EAGLE as a normal desktop computer?
A: Sure. EAGLE has an HDMI monitor port to connect an external display. Then connect a USB mouse and a USB
keyboard to 2 USB ports of the EAGLE. Connect the power supply (or battery) to the power port of the EAGLE and
press the on/off button to make using the EAGLE as it was a normal desktop computer.
Q: Can I change the operating system of EAGLE?
A: The remote control settings of your EAGLE are implemented in the operating system. So if you format the EA-
GLE’s SSD drive, you will lose the functions of the wireless remote control. Since the version of the operating sy-
stem does not imply real changes in the functionality of the telescopes (that indeed depend on the astronomy soft-
ware installed), we advise you not to make changes in the EAGLE pre-installed operating system.
Q: What devices can I use to control EAGLE remotely?
A: You can use any smartphone, tablet (running iOS or Android) or computer (with Windows or MacOS) installing
the application "Microsoft Remote Desktop” or “Parallels RD client”.. For ease of use we recommend devices with a
screen size of at least 8 inches.
Q: Can I command EAGLE from my Apple computer?
A: Sure. Access to the OS X App Store and search for "Microsoft Remote Desktop” or “Parallels RD client” app.
Install it and follow the instructions in this manual to set the remote control.
Q: Can I control multiple devices simultaneously EAGLE?
A: No, when you access to EAGLE with a new device, the connection to the previous devices is stopped and EA-
GLE will only appear in the new device.
Q: During remote connection, power out and USB ports are no more active in the EAGLE Manager software, how
can I fix this?
A: Enter in ADVANCED SETTINGS and click on RECONNECT button, ports will be reactivated.
Q: Sometimes I see a temporary connection drop and then it starts again, is this normal?
A: Using the EAGLE, sometimes you can have a drop out and then connection is automatically resumed. This is
caused by a temporary loss of connection by the Remote Desktop Client also if the WiFi connection is unstable.
This is normal, the Client you use should automatically reconnect to the EAGLE.
Q: Why does my SSD show up as smaller than advertised?
A: Your drive shows up smaller than advertised because storage drive capacity is calculated and reported slightly
differently than other capacities in computing. The drive capacity is reported on the assumption that 1GB is
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