Licencing (panel:app Licence)
User
manual
EXPERT 75 - HW 1.0
80
Illustration 9-8: Licence key is not for terminal in use
9.3
Problem solving
Problem
Solution
The internet activation button can-
not be pressed.
The strip next to the button is grey. There is
no internet connection on the terminal. How
to set up an internet connection on the ter-
minal is described in the panel:app Menu
section 4.4.3
The USB activation button cannot be
pressed.
The strip next to the button is grey. The USB
stick was not recognised by the terminal or a
USB stick wasn't inserted at all. Ensure that
the desired USB stick is inserted in the USB
socket on the terminal.
Licence information has been successfully
imported, but an app still has the status "Not
available".
No licence activation was available for the
plug-in. Ensure that a licence activation has
been purchased for the desired app for this
terminal.
→
The status of an app has changed from
"Test" to "Not available".
The trial period for the app has expired. Ne-
gotiate an extension of the trial period or
buy a licence for the corresponding app,
