Plum Products (Plum®) Trampoline Warranty for the UK
The metal frame (comprising the steel rim, legs and metal enclosure poles) of this product is guaranteed for 12
(twelve) months from the date of purchase against manufacturing defects. The safety net, safety pad, mat, bolts
and springs are guaranteed for 6 (six) months from date of purchase against manufacturing defects. The
warranty is conditional on proof of purchase being presented in the event of a claim and applies in respect of
products sold into the UK only.
The warranty is registered to the original owner and is non-transferable. Regular maintenance is required to
ensure safety, maximum life and performance of the product.
Failure by the owner to maintain the product according to the maintenance requirements may render this
warranty void. Maintenance guidelines are in the Instruction Manual provided with the product.
Plum supplies safe, quality products. Any modifications made to the original product could damage the
structural integrity of the unit leading to failure and possible injury. Modification or improper use shall render the
warranty void and Plum will not accept liability for any modified products or any consequences as a result
thereof.
This product is warranted for domestic use only. Under no circumstance should the product be used in public
or commercial settings such as schools or playgrounds, any such use may lead to product failure and potential
injury. Any public or commercial use will render this warranty void.
Defective goods will be replaced or repaired, at our option, at no cost to the customer. Plum reserves the right
to examine photographs or physical evidence of goods claimed to be defective and to recover the goods prior
to settling a warranty claim.
This warranty does not cover scratching or scuffing of the product as a result of normal wear and tear and any
minor defects which do not affect the functionality of the products.
All claims for defects must be made within 14 days of purchase and must be accompanied by proof of
purchase. Please therefore retain proof of purchase. Plum may reject claims which are not made within this
time and/or where there is no proof of purchase.
To register your warranty please visit www.plumproducts.com and retain your proof of purchase for the
warranty period.
To make a claim please:
Contact us immediately on our customer service number or email below to have your claim validated
Telephone Plum Customer Services: 08448 805 302
Email: [email protected]
These conditions do not affect your statutory rights as a consumer.
Thank you for purchasing a product from PLUM.
Plum Products Ltd, The Cliff, Middle Street, Ingham, Lincolnshire LN1 2YQ, UK
Thank you for purchasing a Plum Product. Product safety and customer satisfaction are our priorities and
we value your opinion. If you could spare two minutes to complete the customer feedback survey at
http://www.plumproducts.com/feedback
we would appreciate it.
www
.plum
produ
cts.com
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