Plum 30211AB87, Assembly Instructions Manual, Page: 27 / 28

Plum Products (Plum®) Trampoline Warranty for Australia
The metal frame (comprising the steel rim, legs and metal enclosure poles) of this product is guaranteed for 12
(twelve) months from the date of purchase against manufacturing defects. The safety net, safety pad, mat, bolts
and springs are guaranteed for 6 (six) months from date of purchase against manufacturing defects. The
warranty is conditional on proof of purchase being presented in the event of a claim and applies in respect of
products sold into Australia only.
The warranty is registered to the original owner and is non-transferable. Regular maintenance is required to
ensure safety, maximum life and performance of the product.
Failure by the owner to maintain the product according to the maintenance requirements may render this
warranty void. Maintenance guidelines are in the Instruction Manual provided with the product.
Plum supplies safe, quality products. Any modifications made to the original product could damage the
structural integrity of the unit leading to failure and possible injury. Modification or improper use shall render the
warranty void and Plum will not accept liability for any modified products or any consequences as a result
thereof.
This product is warranted for domestic use only. Under no circumstance should the product be used in public
or commercial settings such as schools or playgrounds, any such use may lead to product failure and potential
injury. Any public or commercial use will render this warranty void.
Defective goods under this warranty will be replaced or repaired, at our option, at no cost to the customer.
Plum reserves the right to examine photographs or physical evidence of goods claimed to be defective and to
recover the goods prior to settling a warranty claim.
This warranty does not cover scratching or scuffing of the product as a result of normal wear and tear and any
minor defects which do not affect the functionality of the products.
All claims for defects must be made within 14 days of purchase and must be accompanied by proof of
purchase. Please therefore retain proof of purchase. Plum may reject claims which are not made within this
time and/or where there is no proof of purchase.
To make a claim please contact us on our customer service number or email below.
Telephone Plum Customer Services : 1800 900161
Email :aushelpdesk@plumproducts.com
These conditions do not affect your statutory rights as a consumer. Our goods come with guarantees that
cannot be excluded under the Australian Consumer Law under which you are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major one.
Thank you for purchasing a product from PLUM.
Plum Products Australia Pty Ltd,303/154-158 Military Road, Neutral Bay, NSW 2089, Australia.
Website : www.plumproducts.com.au
Remember to keep these instructions in a safe place for future reference.
Plum Products Ltd,
The Cliff, Middle Street
Ingham, Lincolnshire, LN1 2YQ, UK
Tel: +44 (0) 844 880 5302,
Fax: +44 (0) 152 273 0379
customerservices@plumproducts.com
www.plumproducts.com
Copyright Plum Products 2012
Plum Products Australia Pty Ltd,
303/154-158 Military Road,
Neutral Bay, NSW 2088, Australia
Tel: 02-99605500
Helpline: 1800 900 161
Email: aushelpdesk@plumproducts.com
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