Plextor 241040 ATAPI, Operation Manual

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Section 5. Maintenance and Troubleshooting
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PlexWriter 24/10/40A Operations Manual
Symptoms
Cannot use other CD-ROM drives to initialize discs written by PlexWriter.
Possible Cause #1
•
Trying to read a CD-RW disc in a CD-ROM drive that does not support it.
Solution #1
•
Use the PlexWriter to read CD-RW discs or use a different CD-ROM drive. Only
CD-ROM drives manufactured after 1997 can read CD-RW discs.
Possible Cause #2
•
UDF reader is not installed on the system to read CD-RW or packet written discs
from a CD-ROM drive.
Solution #2
•
Refer to your packet writing software manual for how to obtain a UDF reader
and install it on the computer where you need to access these discs.
Possible Cause #3
•
Session was left open on a CD-R disc and does not have a Table of Contents.
Solution #3
•
Place this disc back into PlexWriter and use the same software originally used to
write to it. Then close the session/disc.
Symptoms
Excessive noise.
Excessive vibration.
Slow read performance.
Possible Cause
•
CD is poorly balanced. Poorly manufactured discs or discs with poorly
distributed ink on labeling cause significant vibration at high speeds because they
are out of balance. Read errors may also occur.
•
If the disc label (especially adhesive labels) adds more weight to one area of the
disc than another it can also cause the disc to be out of balance.
Solution
•
Remove the adhesive label, if present. Be careful not to damage the foil
underneath.
•
Clean the disc as detailed on page 31.
•
In Windows 95, 98, ME, NT or 2000 use Plextor Manager 2000 to lower the
drive speed.
•
If there is no foreign substance on the disc, contact the disc manufacturer for a
replacement.