Plextor 241040 ATAPI Operation Manual Download Page 61

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PlexWriter 24/10/40A Operations Manual

Appendix C: Helpful Contacts

Use the contacts below for CD-R and CD-RW software and components, and for PC
vendors.

Contacts for CD-R and CD-RW Components

Company

Phone

Fax

Product

Web

Address

Applied
Micro-
systems
Corp.

800-426-3925 425-883-3049 Devices,

cables, acc.

www.amc.com

Creative
Labs

405-742-6600
800-998-1000

405-624-6780 Sound

boards www.

creativelabs.
com

HyCD, Inc.
(formerly
Creative
Digital
Research)

408-988-8282 408-988-8585 Windows,

UNIX CD-R
software

www.cdr.com
(Goes to HyCD
web site)

SONICblue
(Formerly
Diamond)

800-468-5846

541-967-2485 Sound

boards www.

diamondmm.
com

FWB

408-969-8620 408-969-8621 Mac

device

drivers

www.fwb.com

Pacific
Inter
Connects

408-542-8150
800-706-0510

408-542-8151

Audio cables

www.piccable.
com

Plextor

Recommend

boards, audio
cables, all
other technical
support needs

www.
plextor.com

Roxio

866-280-7694 303-684-3020 CD-R

software www.roxio.

com

Testa CD
Labs
(Part of
Oak Tech-
nology)

520-529-8636
ext. 100(TCD)

408-737-0888
(Oak)

408-737-3838
(Oak
Technology)

CD-Tach
performance
benchmarks

www.tcdlabs.
com
www.oaktech.
com

Summary of Contents for 241040 ATAPI

Page 1: ...iate the confidence you have shown in us Our goal is to put you and keep you on the leading edge of CD technology To get you there we first have to help you install your PlexWriter drive properly and...

Page 2: ...TION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure The laser beam emitted from the optical pickup is invisibl...

Page 3: ...ion 9 Determine Your Existing IDE Configuration 10 Set the Drive s Mode Jumper 11 Changing the Mode Jumper on Your Internal PlexWriter Drive 11 Select an IDE Configuration 12 About Cable Select 15 Ide...

Page 4: ...e DMA 35 Troubleshooting 37 Troubleshooting General 37 Troubleshooting Read 39 Troubleshooting Audio 41 Troubleshooting Writing Discs 42 Troubleshooting for Macintosh Users 48 6 Frequently Asked Quest...

Page 5: ...very well be a 30 second fix to them But we will never know unless you contact us Meet Your PlexWriter 24 10 40A The PlexWriter 24 10 40A is a CD ReWritable drive that provides professional quality CD...

Page 6: ...this up What You Can Do with the PlexWriter 24 10 40A Just look at some of the things you can do with your PlexWriter 24 10 40A Record data or audio onto writable or rewritable CD media Play music CDs...

Page 7: ...pre installed some or all of the items above may have been installed and may not be separately available See Appendix C for locations to purchase additional or replacement accessories Save Your Box B...

Page 8: ...o tray drawer Headphone jack Stereo mini jack for headphones and powered speakers Volume control Controls volume of headphone jack LED indicator Illuminated green when power is on and a disc in the dr...

Page 9: ...d that supports Sony Philips digital interface SPDIF or Digital_In Analog audio output connector Outputs analog stereo signal Use to connect to sound board or audio amplifier Use standard MPC 3 type 4...

Page 10: ...ction on your computer or use copy and paste to place files on the CD R or CD RW disc This type of software turns your CD R RW disc into a giant floppy An example of such software is DirectCD Duplicat...

Page 11: ...t attempt to open the drive and service it yourself Removing the cover may expose you to harmful electrical voltages or the laser beam For your safety entrust service to Plextor authorized service per...

Page 12: ...Section 1 Getting Started 8 PlexWriter 24 10 40A Operations Manual This page intentionally left blank...

Page 13: ...ves loosening or removing several screws on the back panel of your computer and sliding off the cover See Figure 3 for an example QuickStart Installation For Experienced PC Users Only If you ve instal...

Page 14: ...ated by the position of jumpers on the back of the drive This is also true for the Cable Select bus If there are two IDE ports one is for the primary IDE bus and the other is for the secondary bus Bef...

Page 15: ...Changing the Mode Jumper on Your Internal PlexWriter Drive As shown in Figure 4 the PlexWriter drive arrives from the factory with its mode jumper set to Master A function is ON if the jumper is insta...

Page 16: ...cally Do not connect one pin switch to another by installing the jumper lengthwise horizontally Doing so could result in damage to the drive Select an IDE Configuration Set the jumper according to the...

Page 17: ...configuration and performance will make a big difference Depending on how fast the CD ROM drive can stream data to the PlexWriter it may not be fast enough to constantly have the buffer full In this c...

Page 18: ...to Master and connect the PlexWriter as Master to secondary IDE port Figure 7 How to Install the PlexWriter If Your Computer Is Originally Set Up in Configuration B Before PlexWriter Installation How...

Page 19: ...to Install the PlexWriter If Your Computer Is Originally Set Up in Configuration D About Cable Select The Cable Select jumper position sets the PlexWriter drive to use the CSEL signal from the IDE in...

Page 20: ...Mode 2 33 3 MB s This setting should work in most cases so you don t have to do anything more With some personal computers the computer may hang or crash with the PlexWriter set to the default Ultra...

Page 21: ...attaching peripherals such as a hard disk CD ROM drive or a PlexWriter drive You may need to install another IDE ribbon cable in your computer You can use the extra IDE cable supplied with your PlexW...

Page 22: ...uters you may have to remove screws that hold the panel in place Figure 12 Removing the Cover Panel from a Bay 4 Determine if you must install mounting rails on the sides of your drive To do so insert...

Page 23: ...r end of the IDE ribbon cable to the connector on the motherboard Figure 14 Connecting the IDE Ribbon Cable CAUTION It is easy to accidentally plug your IDE ribbon cable upside down into both your dri...

Page 24: ...f it has extra connectors on it If so you can plug one of these into the power connector found on the rear panel of the PlexWriter Figure 15 Cable Connections for an Internal IDE PlexWriter Drive 10 C...

Page 25: ...it was provided with your drive an audio cable is not necessary Plextor Manager 2000 s player MVP 2000 plays Audio CDs digitally eliminating the need for an analog cable connection Plextor Manager 200...

Page 26: ...ry IDE bus If the IDE interface is disabled on your computer you will need to enable it If a Master or Slave device is set to disable or none or a similar designation change it as appropriate to enabl...

Page 27: ...the Properties button and select the Settings tab You will see the drive properties for the PlexWriter 3 Ensure the DMA box is checked ON 4 Click on OK button and then click the Close button to exit t...

Page 28: ...pand the options 5 Under IDE ATA ATAPI Controllers double click on the listing to bring up the property dialog box for the Primary IDE channel 6 Click on the Advanced settings tab 7 If available set T...

Page 29: ...In Windows your PlexWriter acts as a CD ROM Drive for purposes of installation and setup In some cases you will need to install additional software to make use of all of the features of the PlexWriter...

Page 30: ...nd digital audio file formats Rip the finest quality audio using digital audio extraction at high speed Need to make a duplicate CD A simple mouse click and you re done Control every aspect of the dri...

Page 31: ...floppy drive You can drag and drop files straight to a CD R or CD RW disc Mastering software In conjunction with your PlexWriter drive mastering software lets you create discs in specific formats suc...

Page 32: ...Section 3 Installing and Using Software 28 PlexWriter 24 10 40A Operations Manual This page intentionally left blank...

Page 33: ...discs CD R Recordable CD You can record on these discs but only once You can also read them CD RW High speed ReWritable CD These discs support recording and re recording up to 1 000 times You can also...

Page 34: ...of the mechanism and your CDs Handling CD Media Take care when handling blank CD R and CD RW media Dust scratches and fingerprints on either side of the disc can cause write errors during recording W...

Page 35: ...at all times to prevent them from becoming dirty or damaged Playing Audio CDs In order to listen to an audio CD connect an audio cable to the analog audio connector on the rear of the drive and connec...

Page 36: ...sten to music through headphones or self powered speakers NOTE The volume control on the front panel of your drive adjusts only the sound level of the headphone jack It has no impact on the volume lev...

Page 37: ...isc the disc needs a constant steady flow of data to make a successful write If this flow is interrupted you wind up with a disc that is unusable You ve just created a coaster for your table To preven...

Page 38: ...PlexWriter 24 10 40A means you can safely use your computer for other things while you re writing to a CD R or CD RW disc It reduces the dreaded coaster effect and lets you multitask freely and easil...

Page 39: ...PlexWriter drive However we advise that our customers always update drives with the latest available firmware Before troubleshooting a possible problem with your drive please make sure to visit our w...

Page 40: ...v40 utility 1 0 0 1 nt4 en us dmachcki exe 2 Once the file is downloaded double click it to execute the program The program runs a short diagnosis of your system then creates another program called dm...

Page 41: ...DMA 2 and this setting should work in most cases However if the computer hangs or crashes change the PlexWriter to DMA Mode 2 by installing the DMA jumper across the two pins See Figure 2 on page 5 Sy...

Page 42: ...d Connect a different power cable to PlexWriter Symptoms PlexWriter does not respond lights or eject button Possible Cause 1 No power Solution 1 Ensure the power cable is connected securely to the Ple...

Page 43: ...y a different disc Possible Cause 3 Bad connection between the PlexWriter drive and the motherboard Solution 3 Inspect the IDE cable and drive for recessed broken or bent pins Inspect the IDE ribbon c...

Page 44: ...a CD R disc and does not have a Table of Contents Solution 3 Place this disc back into PlexWriter and use the same software originally used to write to it Then close the session disc Symptoms Excessiv...

Page 45: ...w or muted Need sound board Need audio cable connection Sound board not properly configured Solution Each sound board has a different setting for each input source including one for CD Audio Run your...

Page 46: ...he software supports the PX W2410TA CD RW drive Supported software lists can also be found on the Plextor web site at www plextor com Possible Cause 2 CD R or CD RW media is not supported Solution 2 U...

Page 47: ...is enabled and set properly in motherboard s BIOS See Make Sure the Drive Is Recognized on page 22 for more details Possible Cause 4 Jumper conflict Solution 4 Check jumper for the PlexWriter drive a...

Page 48: ...URN Proof in the recording software Some software packages such as Adaptec s Easy CD Creator 4 02 have BURN Proof support for the PlexWriter drive permanently on while other software allows the user t...

Page 49: ...the primary bus and PlexWriter as the only device on the secondary bus Master Possible Cause 5 PlexWriter and hard disk are connected on the same cable Solution 5 If necessary enable BURN Proof in the...

Page 50: ...to use same drive to add more data to CD R or CD RW disc Symptoms Cannot write at higher speeds such as 24X and 16X Possible Cause 1 Using poor quality media Solution 1 Use the CD R RW media recommend...

Page 51: ...tware other than that bundled with the PlexWriter Solution 5 To use other types of authoring software contact the supplier and ensure the software supports the PX W2410TA CD RW drive Supported softwar...

Page 52: ...R or CD RW device you will need additional software and device drivers that are not part of the Macintosh operating system Solution You will need to purchase additional software Supported software li...

Page 53: ...eaders installed UDF readers are available from software companies that develop packet writing software With CD RW media you can Use as if it were a large capacity floppy disc Transport files to and f...

Page 54: ...Proof enabled in your software or your software does not support this feature Another application interrupts the writing process The write speed is set higher than the source drive can supply data The...

Page 55: ...e 24X write speed Plextor recommends using certified 24X media available from the following companies Taiyo Yuden Ricoh Mitsui Chemicals Note For the latest updated list of certified 24X media see Ple...

Page 56: ...ined Read 17X 40X CAV 2 6 6 0 MB sec Stamp CD R 14X 32X CAV 2 08 4 8 MB sec Stamp CD R CD RW 10 4X 24X CAV 1 56 3 6 MB sec CD RW 8X CLV 1 2 MB sec Stamp CD R CD RW 4X CLV 600 KB sec Stamp CD R CD RW C...

Page 57: ...le to read Maximum 15 sec Average 13 sec Disc Ejection Time 3 sec Data Buffer 4 MB Spindle Motor Brushless Error Rate Mode 1 1 Block 10 12 Bits Mode 2 1 Block 10 9 Bits Average Front Panel Eject Eject...

Page 58: ...g output Molex connector L G G R MPC3 standard Digital Audio Output Digital audio output for input to SPDIF or Digital_In input Mode Jumper Master Slave Cable Select DMA Jumper No jumper Ultra DMA Mod...

Page 59: ...ns callers ask can be found quickly in the support area Select PlexHelper for online troubleshooting or FAQs for common questions If you have not been successful in your quest our Technical Support De...

Page 60: ...your computer e g Dell 466 NP Micron P66PCI Powerstation ALR Evolution V Apple Macintosh Performa 575 etc The type of VGA Super VGA or other graphics board you use Brand name and model number of any...

Page 61: ...h 408 988 8282 408 988 8585 Windows UNIX CD R software www cdr com Goes to HyCD web site SONICblue Formerly Diamond 800 468 5846 541 967 2485 Sound boards www diamondmm com FWB 408 969 8620 408 969 86...

Page 62: ...com Intel http intel com ASUSTeK Computer http www asus com tw GIGA BYTE http www giga byte com ABIT http www abit usa com Aopen http www aopen com EPOX http www epox com SOYO Computers http www soyou...

Page 63: ...nections 20 cable select 15 identifying 16 master 16 setting mode jumper 11 CD playing on Macintosh 32 reading 1 writing 1 49 CD Res Q 26 ordering 26 CD audio 31 controls 53 error messages 39 CD Copie...

Page 64: ...DMA jumper 5 16 54 setting 37 drive installing 16 recognizing in Windows 22 duplication software 6 DVD using as audio source 50 E eject button 53 ejection time 53 emergency eject hole 4 enabling DMA 2...

Page 65: ...s 7 primary IDE port 10 Q QuickStart installation 9 R rails 18 19 RAM minimum 2 51 read specification 52 reading a CD 1 rear panel connectors and jumpers 5 54 recognizing the drive in Windows 22 recor...

Page 66: ...8 39 drive not recognized 37 drive not responding Macintosh 48 general problems 37 low sound level 41 Macintosh installation 48 no audio 41 noise 40 read errors 39 reads only last session 41 slow read...

Page 67: ...PlexWriter 24 10 40A Operations Manual 63 Notes...

Page 68: ...Notes 64 PlexWriter 24 10 40A Operations Manual...

Page 69: ...Notes PlexWriter 24 10 40A Operations Manual 65...

Page 70: ...Notes 66 PlexWriter 24 10 40A Operations Manual...

Page 71: ...Notes PlexWriter 24 10 40A Operations Manual 67...

Page 72: ...Notes 68 PlexWriter 24 10 40A Operations Manual...

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