Plextor 241040 ATAPI, Operation Manual

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Section 5. Maintenance and Troubleshooting
PlexWriter 24/10/40A Operations Manual
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Symptoms
Can read only the last session of a multisession CD-R or CD-RW disc.
Possible Cause
•
“Import previous session” or a similar feature was not enabled when the
multisession disc was created.
Solution
•
Use CD-R or CD-RW mastering software to import session(s). Such features
may vary in name depending on the software being used. Please refer to the
appropriate manual regarding this feature.
Troubleshooting: Audio
Symptoms
When playing an audio CD, you do not hear sound even though everything appears
to be functioning normally.
Possible Causes
•
Sound board volume too low.
•
Mixer settings for sound board set too low or muted.
•
Need sound board.
•
Need audio cable connection.
•
Sound board not properly configured.
Solution
•
Each sound board has a different setting for each input source, including one for
CD-Audio. Run your sound board’s mixer program and verify that the volume is
turned up or not muted. You can do this by double-clicking on the speaker icon
on your computer’s task bar.
•
Check your system configuration to see if the sound board settings (such as IRQ,
memory, etc.) are conflicting with other devices on the system.
•
Check if all the necessary drivers and multimedia devices required by your sound
board are installed.
•
Make sure the audio cable is properly connected between PlexWriter and sound
board.
Symptoms
Low sound level from PlexWriter drive.
Possible Cause #1
•
Improper audio cable connection between PlexWriter drive and sound board.
Solution #1
•
Check the cable connection from PlexWriter to sound board.