39
Offi ceRight™ DI200
Operator Guide (SV41289-OG Rev. C)
Poor folding
If you’re running perforated material, the machine may have
problems folding. If a machine fold almost corresponds with the
perforation, a “box fold” may occur. This happens when another fold
is created just off of the perforation and buckles slightly, creating, in
effect, a third fold.
If this happens, adjust the machine fold slightly. Run a trial piece and
inspect the fold. If there is a box fold, access the advanced menu
options and select
move address in window. Change the setting
higher or lower and re-run a trial piece. Inspect the fold again and, if
required, change the
move address in window function until the box
fold is eliminated.
Machine stops for doubles that aren’t there
If you have a problem with incorrect double detection, it may be due
to the fact that you are using a new batch of material that is slightly
thicker. Try running a new trial piece.
When you ran the original trial piece, the machine calibrated itself
to the original material thickness. When it senses the new, thicker
material, the system thinks that a double was fed. You can turn
double detection off if an occasional duplicate insert is not important
(see pages 31 and 33).
Machine feeds doubles without stopping
Check that double detection is turned on. See page 33. Make sure
you’ve run a trial piece. This automatically sets the double detector.
See page 9.
Envelope fl aps won’t seal
• Check
that
Sea
l is selected (green indicator lit). See page 9.
•
Check that the moistener isn’t empty. See page 11.
•
Try selecting safe seal mode. See page 34.
Address position wrong or address doesn’t appear in envelope
window
•
Is the addressed sheet loaded properly? See page 12.
•
Is the addressed sheet in Sheet feeder A2 (if installed)?
•
Try adjusting the address position. See page 32.
General Troubleshooting
Reference