Pitney Bowes OFFICERIGHT DI200 Operator'S Manual Download Page 37

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Offi ceRight™ DI200

Operator Guide (SV41289-OG Rev. C)

Message

Meaning and Action

INSERT

The machine has detected a double feed from the

DOUBLE FEED

insert feeder. Lift cover D and remove material. Reload

inserts and start run.

LIFT COVER D

This state could be produced by any kind of material

REMOVE ALL

crash in or near the insertion area, or a previous jam

not being cleared correctly. It can also be caused by

dust covering a sensor. Open front cover D and re-

move any material in the machine. Also blow out any

dust that may have accumulated in the area. Close

cover D and start run.

LIFT COVER D

This could be due to a previous envelope jam not being

REMOVE ENV

cleared correctly in the insertion area. Open front

D, remove envelope and start run. If no envelope

is visible in the machine, remove all material visible in

the feeder then reload and start run.

OPEN COVER E

This could be due to a previous jam not being cleared

REMOVE ALL

correctly. Open rear cover E and remove any material

in the machine. Close rear cover E and start run.

POWER ON/OFF

Turn off power to the machine, wait for a minute and

then turn the power back on.

RELOAD

Feeder B may be out of envelopes, or an envelope

ENVELOPES

feed failed or was slow. Check that there are envelopes

loaded. If not, reload and start run. If there are

envelopes, check that the side guides on feeder B are

not too tight and that you have not overloaded the

envelopes. Reload feeder B and start run.

RELOAD

Insert feeder C is empty. Reload inserts and start

INSERTS run.

Reference

Summary of Contents for OFFICERIGHT DI200

Page 1: ...Operator Guide OfficeRight Inserting System DI200 ...

Page 2: ...CC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance w...

Page 3: ...t into an Envelope 19 Job 4 One Insert into an Envelope 21 Job 5 Two Folded Sheets into an Envelope 22 Job 6 Two Collated Folded Sheets into an Envelope 23 Job 7 Two Folded Sheets No Envelope Fold Only 24 Job 8 Two Collated Folded Sheets No Envelope Fold Only 25 Job 9 Two Folded Sheets and an Insert into an Envelope 26 Job 10 Two Collated Folded Sheets and an Insert into an Envelope 28 The Manual ...

Page 4: ... of fire or electrical shock DO NOT attempt to remove covers or disassemble the inserter The cabinet encloses hazardous parts Refer servicing to qualified personnel Keep fingers long hair jewelry and loose clothing away from moving parts at all times Never reach into the machine while it is running Avoid touching moving parts or materials while the machine is in use Before clearing a jam be sure a...

Page 5: ...enhance the productivity of your mailing operation There are two configurations of the OfficeRight DI200 available The basic model is supplied with an insert feeder and one sheet feeder The second configuration is supplied with an insert feeder and two sheet feeders Introduction Machine Configurations About Your Machine Configuration 1 Basic machine with insert feeder and one sheet feeder insert f...

Page 6: ...der to add additional inserts to your envelope Material fed from this feeder cannot be folded by the inserter However this feeder is especially suited to feeding pre folded or thicker inserts 3 Operating Guide Slot Store this Operating Guide in the slot provided so that it doesn t get lost and is readily available when you need it 4 Control Panel This is where you enter commands and where the mach...

Page 7: ...feeder A2 face down and bottom edge first that is with the bottom edge of the sheet furthest into the machine 8 Standard Sheet Feeder A1 This feeder enables folding and inserting of a sheet into the envelope Always load sheets into this feeder face down and bottom edge first 9 Manual Feeder M Use this feeder to manually feed stapled sets of up to three sheets each The machine waits for you to feed...

Page 8: ...hine 2 Menu Enter Press this button to enter the menu options Options available are Reset Counter Change Paper Size Choose 11 letter size or 14 legal size Move Address in Window Turn Sheet Double Detection On Off Turn Insert Double Detection On Off Turn Safe Seal On Off 3 yes and no buttons Once you ve entered the menu using Menu Enter press these buttons to answer yes or no to prompts You also us...

Page 9: ...ce the machine display will prompt you to run a trial piece first Press this button to run one fully collated piece as programmed via the control panel The envelope will not seal regardless of whether the system has been told to seal or not This allows you to inspect the processed job to make sure that everything is inserted correctly and that the address appears in the window The trial piece also...

Page 10: ...cting the machine Connect the power cord to the socket on the back of the machine Plug the power cord into a suitable power outlet Make sure the power outlet is near the machine and is easily accessible Turn the power switch ON After a few seconds the display shows Ready When turned ON the machine remembers the last job setup but resets the item counter back to zero automatically Loading 2 PREPARI...

Page 11: ...RTANT Never open the moistener while the machine is processing material Carefully fill the moistener with E Z Seal solution or water up to the Max mark in the filler funnel We recommend E Z Seal to minimize algae growth and scale buildup Slide the moistener back into the machine From the dry state the moistener will take about five minutes to be come fully wet and ready for use Loading Filling the...

Page 12: ... sticking together Then tap the stack of sheets onto a firm surface to align the edges Place the sheets into Sheet Feeder A1 or A2 as required IMPORTANT Always load sheets into these feeders face down and bot tom edge first The bottom edge of the sheet is furthest into the machine If you re using both Sheet Feeders A1 and A2 at the same time you must load the document printed with the address into...

Page 13: ...envelope stack into Feeder B with the back envelope flat against the feed belts There s no need to shingle or stagger the envelope stack Slide the two side guides up to the envelope stack then slightly back them off Use the blue handles at the rear of the guides when moving them The correct setting is achieved when the guides control the envelopes but in no way restrict their feed into the machine...

Page 14: ...nsert stack depends on the nature of the material being run For pre folded inserts it s normally best to load with the closed edge feeding first You can usually load business reply envelopes right way up and facing you However if the flaps are pulled open when feeding try loading the envelopes with the flaps down and facing you Slide the two side guides up to the insert stack then slightly back th...

Page 15: ...ceRight DI200 and then gives a table of quick steps to set up and run each job Once you re familiar with the machine use this chapter as a quick reference when you have to change a job setup The Manual Feeder M is used to feed stapled sets of up to three sheets by hand See page 30 for an explanation of how to set up and use this feeder envelope 1 folded sheet JOB 1 Page 17 1 folded sheet no envelo...

Page 16: ...5 2 folded sheets no envelope fold only 2 folded sheets collated no envelope fold only envelope 1 insert 2 folded sheets envelope 1 insert 2 folded sheets collated see note below see note below NOTE Jobs marked with an asterisk use the second sheet feeder A2 in 2nd Page mode to feed 2 sheet collated sets You must load sheets into the feeder in their collated sequence first page second page first p...

Page 17: ... envelopes Load right way up Page 13 into Feeder B and facing you 4 Press button Make sure green Page 8 9 to select Feeder A1 indicator lights 5 Press button to Make sure green Page 8 9 select Envelope indicator lights Fdr B 6 Press button to Make sure moistener has Page 8 9 choose Seal or E Z Seal or water No Seal 7 Press Trial Piece Trial piece will not Page 8 9 button and check seal this is nor...

Page 18: ... size Choose 11 or 14 Page 32 setting is correct 2 Load sheets Load face down and Page 12 into Sheet Feeder bottom edge first A1 3 Press button Make sure green Page 8 9 to select Feeder A1 indicator lights 4 Press button to Make sure green Page 8 9 select Fold Only indicator lights 5 Press Trial Piece Check trial piece Page 8 9 button and look for a good fold 6 Press Start button Stop button will ...

Page 19: ...se 11 or 14 Page 32 setting is correct 2 Load sheets Load face down Page 12 into Sheet Feeder and bottom edge first A1 3 Load envelopes Load right way up Page 13 into Feeder B and facing you 4 Load inserts Loading orientation Page 14 into Insert Feeder C depends on item 5 Press button Make sure green Page 8 9 to select Feeder A1 indicator lights 6 Press button Make sure BOTH Page 8 9 to select Env...

Page 20: ... Trial Piece Trial piece will not Page 8 9 button and check seal this is normal trial piece 9 Press Start button Stop button will stop Page 8 9 to run job machine at end of cycle Problems See Error Messages page 35 and Troubleshooting page 39 One Folded Sheet One Insert into an Envelope continued ...

Page 21: ...pends on item Feeder C 3 Press button Make sure BOTH Page 8 9 to select Envelope green indicators Fdr B and Insert are lit Fdr C 4 Press A1 A2 select Make sure NO Page 8 9 button until both indicators are lit for feeders and 2nd A1 or A2 or 2nd Page Page are turned OFF 5 Press button to choose Make sure moistener Page 8 9 Seal or No Seal has E Z Seal or water 6 Press Trial Piece button Trial piece...

Page 22: ...heet Feeder A1 and bottom edge first 4 Load envelopes Load right way up Page 13 into Feeder B and facing you 5 Press button to select Make sure BOTH Page 8 9 Feeders A1 and A2 green indicators are lit 6 Press button to select Make sure green Page 8 9 Envelope Fdr B indicator lights 7 Press button to choose Make sure moistener Page 8 9 Seal or No Seal has E Z Seal or water 8 Press Trial Piece butto...

Page 23: ...e note above for loading sequence 3 Load envelopes Load right way up Page 13 into Feeder B and facing you 4 Press button to select Make sure BOTH Page 8 9 Feeder A2 and 2nd green indicators are lit Page 5 Press button to select Make sure green Page 8 9 Envelope Fdr B indicator lights 6 Press button to choose Make sure moistener Page 8 9 Seal or No Seal has E Z Seal or water 7 Press Trial Piece but...

Page 24: ...Feeder A2 and bottom edge first 3 Load second sheets Load face down Page 12 into Sheet Feeder A1 and bottom edge first 4 Press button to select Make sure BOTH Page 8 9 Feeder A1 and green indicators Feeder A2 are lit 5 Press button to Make sure green Page 8 9 select Fold Only indicator lights 6 Press Trial Piece button Check trial piece Page 8 9 and check trial piece for a good fold 7 Press Start ...

Page 25: ... 2 Load sheets into Load face down Page 12 Sheet Feeder A2 and bottom edge See note above for first loading sequence 3 Press button to select Make sure BOTH Page 8 9 Feeder A2 and green indicators 2nd Page are lit 4 Press button to Make sure green Page 8 9 select Fold Only indicator lights 5 Press Trial Piece button Check trial piece Page 8 9 and check trial piece for a good fold 6 Press Start but...

Page 26: ...ddressed sheets Load face down Page 12 into Sheet Feeder A2 and bottom edge first 3 Load second sheets Load face down Page 12 into Sheet Feeder A1 and bottom edge first 4 Load envelopes Load right way up Page 13 into Feeder B and facing you 5 Load inserts Loading orientation Page 14 into Insert Feeder C depends on item 6 Press button to select Make sure BOTH Page 8 9 Feeder A1 and green indicators...

Page 27: ... Page 8 9 and check trial piece seal this is normal 10 Press Start button Stop button will stop Page 8 9 to run job machine at end of cycle Problems See Error Messages page 35 and Troubleshooting page 39 Job 9 Two Folded Sheets and an Insert into an Envelope continued Step Action Tips For More Details ...

Page 28: ...Choose 11 or 14 Page 32 size setting is correct 2 Load sheets into Load face down Page 12 Sheet Feeder A2 and bottom edge first See note above for loading sequence 3 Load envelopes Load right way up Page 13 into Feeder B and facing you 4 Load inserts Loading orientation Page 14 into Insert Feeder C depends on item 5 Press button to select Make sure BOTH Page 8 9 Feeder A2 and green indicators 2nd ...

Page 29: ... 8 9 and check trial piece seal this is normal 9 Press Start button Stop button will stop Page 8 9 to run job machine at end of cycle Problems See Error Messages page 35 and Troubleshooting page 39 Job 10 Two Collated Folded Sheets and an Insert into an Envelope continued Step Action Tips For More Details ...

Page 30: ...he manual feeder in the normal orientation for sheets fed into the OfficeRight DI200 that is face down and bottom edge first Take one stapled set and feed it gently into the manual feed slot until the machine automatically starts and draws the set from you The machine processes the set and ejects it into the stacker in the usual manner NOTES Be sure to feed the set in squarely If you feed it in at...

Page 31: ...to stop automatically when it detects a double insert feed Turn safe seal on or off Turn this option on if you need to improve envelope sealing quality The above options appear in the order listed To scroll through them press the Menu Enter button repeatedly until you see the option you want Or press the Menu Enter button once and answer no to each of the options as they appear To return to the Re...

Page 32: ...1 2 x 11 inches or legal size sheets 8 1 2 x 14 inches Press the Menu Enter button repeatedly until the display shows the current paper size selection Paper 8 1 2 x 11 Change Size or Paper 8 1 2 x 14 Change Size Press yes to change paper size The display confirms the change Press no to go to the next menu option without changing the paper size setting Press the Menu Enter button repeatedly to go b...

Page 33: ...next menu option This option lets you turn the sheet feeder s double document detection on or off When turned on The machine stops automatically when it senses a double feed two sheets feed when only one should If you re running a job with individually addressed inserts it s best to turn double detection on When turned off The machine ignores any double feeds that may occur You may want to turn do...

Page 34: ...e insert double detect setting The display con firms the change Press no to go to the next option The double detection setting remains unchanged Insert Double Detect On Off Safe Seal On Off This option allows you to turn safe seal on or off If you re having problems with envelope flaps not sticking try turning this option on Safe seal slows the machine slightly allowing more time for moisture to t...

Page 35: ...1 and the collation area Remove the paper in sheet feeder A1 open front cover D and check that the machine is clear of material Close front cover D reload and start run CHECK AREAS This could be due to an unsuccessful clearance of a A1 A2 D jam between the sheet feeders A1 A2 and the collation area Remove the paper in sheet feeders A1 A2 open front cover D and check that the machine is clear of ma...

Page 36: ...eck that there s no material in the feeder If there is remove it and restart CLEAR This could be due either to a previous jam not being STACKER AREA cleared correctly in the stacker area or there is a jam in the stacker area Check that stacker area is clear Remove any material and resume run DOUBLE FEED The machine has detected a double feed from sheet CHECK FDR A1 feeder A1 Remove the paper in sh...

Page 37: ...NV cleared correctly in the insertion area Open front D remove envelope and start run If no envelope is visible in the machine remove all material visible in the feeder then reload and start run OPEN COVER E This could be due to a previous jam not being cleared REMOVE ALL correctly Open rear cover E and remove any material in the machine Close rear cover E and start run POWER ON OFF Turn off power...

Page 38: ...l feeder M If there is remove it Also open front cover D and remove any material inside Close front cover D reload and start run REMOVE SHEET A sheet has failed to feed from sheet feeder A1 FROM A1 Remove paper from A1 then reload and start run REPLACE Check that sheet feeder A1 is pushed fully into position FDR A1 TRAY SHEETS Envelopes have been selected but no sheet feeder was REQUIRED selected ...

Page 39: ... to the fact that you are using a new batch of material that is slightly thicker Try running a new trial piece When you ran the original trial piece the machine calibrated itself to the original material thickness When it senses the new thicker material the system thinks that a double was fed You can turn double detection off if an occasional duplicate insert is not important see pages 31 and 33 M...

Page 40: ...t closed by pressing down on the finger grips or the central part of the cover in front of the envelope feeder DO NOT press down on the stacker Inserts or business reply envelopes feed poorly from Insert Feeder Changing the orientation of the insert stack may help For pre folded inserts it s normally best to load with the closed edge feeding first Business reply envelopes can normally be loaded ri...

Page 41: ... to solve a problem or you may want more information about how to handle a particular Office Right Mailer application Online Support We encourage you to visit http www pitneybowes com support The site offers helpful answers to frequently asked questions Phone Support Technical help is readily available from our customer support line Before You Call Please have the following information at hand Pro...

Page 42: ... to http www pitneybowes com supplies You ll find a complete easy to navigate online store that offers a wide assortment of genuine Pitney Bowes supplies at attractive prices Be sure to take advantage of special quantity pricing and online discounts Ordering by Phone Our representatives will be happy to answer your questions and take your order In the USA call 1 800 243 7824 In Canada call 1 800 6...

Page 43: ... lb bond maximum Type Suitable for pre folded single panel inserts business reply envelopes etc Envelope Feeder B Envelope Size Number 10 only Width 9 1 2 Depth 4 1 8 Envelope Weight 18 to 24 lb bond Capacity 60 envelopes 24 lb bond maximum Envelope Flap Type Executive triangular flap Envelope Flap Length 1 1 4 to 2 1 4 End Clearance End clearance between the contents inserts and envelope must be ...

Page 44: ...e Physical dimensions are approximate Machine Specifications Manual Feeder M You can process stapled sets of up to three sheets of 20 lb bond paper Sheet Feeders A1 and A2 are not designed to work in conjunction with the Manual Feeder We DO NOT recommend using glossy coated sheets Sealer Capacity The machine can seal up to a maximum of 1 000 envelopes between refills Stacker Stacker capacity is up...

Page 45: ... Area Error Message 36 Close Cover D Error Message 35 Close Cover E Error Message 35 Configurations Machine 5 Control Panel Location and Function of 6 Controls Front Panel Illustration and explanation of 8 Controls Machine 6 Counter Resetting the Piece 31 D Display Front Panel 8 Double Detection Insert Turning On and Off 34 Sheet Turning On and Off 32 Double Feed Check Fdr A2 Error Message 36 Doub...

Page 46: ...ting 41 I Indicator Lights Control Panel 9 Insert Cover E Release Button Location and Function of 6 Insert Double Feed Error Message 37 Insert Feeder Loading the 14 Insert Feeder Optional Location and Function of 6 Inserts Feed Poorly 40 J Jam Clearance 40 Jams Clearing from Area Beneath Cover D 40 Clearing from Sheet Feeders 40 Job Setup One Folded Sheet One Insert into an Envelope 19 20 One Fold...

Page 47: ... Detection Sheet Turning On and Off 32 Paper Size Changing 32 Reset Counter 31 Safe Seal Feature Turning On and Off 34 Menu Enter Button 8 Moistener Filling the 11 Moistener Tank Location and Function of 7 N No Button Function of 8 O Open Cover E Remove All Error Message 37 Operating Guide Slot Location of 6 Ordering Supplies 42 P Paper Size Changing 32 Perforations Problems Cause By 39 Phone Supp...

Page 48: ...essage 38 Sleep Mode Explained 9 Specifications Machine 44 Material 43 Standard Sheet Feeder A1 Location and Function of 7 Start Button Control Panel 9 Stop Button Control Panel 9 Supplies Ordering 42 System Error Error Message 38 System Won t Work with Sheet Feeder 2 40 T Technical Support 41 Trial Piece Purpose of 9 Troubleshooting 39 Address Position Wrong 39 Double Feeds Don t Stop Ma chine 39...

Page 49: ... Stamford Connecticut 06926 0700 www pb com For Service or Supplies Printed on recyclable paper 2005 Pitney Bowes Inc All Rights Reserved Printed in the USA Operator Guide PB Form SV40189 OG Rev C 4 05 sv40189 OGrevc ...

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