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Pitney Bowes Internet Fax Kit, User Manual

The Pitney Bowes Internet Fax Kit User Manual is the essential guide for seamless operation of this efficient fax system. Packed with detailed instructions and troubleshooting tips, users can easily understand and utilize all features. Download this free manual from manualshive.com and unlock the full potential of your Pitney Bowes Internet Fax Kit.

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Management information

Information can be displayed to enable management of Internet Fax Kit’s status and management of the commu-
nication log.

Device information

Device information (Device name, Installation location, System options)
Device status (Speed and transmission system of network connection, telephone line status, scanner sta-
tus, printer status, Unit name, Setting, paper remaining, Media in manual feed tray and cassette 1)
(Device information displays the data entered in Installation information under [Setup].)

Fax transmission history

Displays fax transmission history

Fax reception history

Displays fax reception history

Mail transmission history

Displays sent E-mail items history

Mail reception history

Displays received E-mail items history

Internet Fax Kitrecords its 100 most recent fax and e-mail transactions.

2.3

Summary of Contents for Internet Fax Kit

Page 1: ...Internet Fax Kit User s Manual For use with 5000 3500 Internet Fax Kit User s Manual For use with 5000 3500 ...

Page 2: ...r bodily harm or damage to hardware The following symbols are used to distinguish the types of alerts Shown below are the examples This symbol indicates warning or caution An illustration will give a concrete description This symbol indicates prohibition in handling An illustration will give a concrete description This symbol indicates mandatory handling An illustration will give a concrete descri...

Page 3: ...tup configuration However if the received e mail includes a file attachment in a format other than TIFF FX Profile S F J such as Word Excel or PowerPoint then Internet Fax Kit returns an error message via e mail Network management With the use of a Web browser a PC can perform such operations as Internet Fax Kit settings display of trans mission reception history of e mails and faxes as well as re...

Page 4: ... code relay box should be configured with the proper sub address and password Forwarding e mail Internet Fax Kit is capable of transferring the received Internet e mail to the G3 facsimile s that designated fax number in a e mail text Also you can setup either Internet Fax Kit prints the transferred document s or not Printout Fax Fax Telephone line Telephone line Internet Fax Kit E mail LAN PC Int...

Page 5: ... and received fax and e mail are collected at one place automatically so that an administrator can easily keep track of the document flow Programming or retrieving parameters using E mail With this feature you can retrieve and program the e mail environment e mail account user settings one touch number speed dial number fax gateway and retrieve the current journal data from your PC by send ing the...

Page 6: ... Setting the command in the Subject line 2 15 Programming and Retrieving E mail environment settings 2 16 Programming and Retrieving One touch Speed dialing setting 2 18 Programming and Retrieving Fax Gateway settings 2 19 Programming and Retrieving Account settings 2 21 Programming Your Machine Programming an E mail address into the one touch keys 3 2 Programming an E mail address into the speed ...

Page 7: ...itional Fax forwarding of received e mail 5 17 Archive 5 18 Archive transmitted fax and Archive reception fax setting 5 18 Archive transmitted mail and Archive reception mail 5 21 Internet relay broadcasting Using Fax Gateway 5 24 Fax Gateway setting 5 24 Sending fax via Internet relay 5 26 Troubleshooting Troubleshooting 6 2 Mail transmission error report 6 2 Mail reception error report 6 2 Other...

Page 8: ...vii Control panel overview Internet Fax key is required to change from Fax mode to Internet Fax mode Press this key when you want to use the Internet Fax functions ...

Page 9: ...viii This page intentionally blank ...

Page 10: ...Installing Your Machine Pre Installation information 1 2 Installation procedures 1 3 Setting your Time Zone 1 4 Setting the Internet parameters 1 5 ...

Page 11: ...Internet Parameters Note Internet Fax Kit can store up to 30 accounts so the POP user name and POP password are registered individually for each account Pre Installation information IP Address Subnet Mask SMTP Server Name or IP Address Default Gateway IP Address E mail Address DNS Server IP Address POP Server Name or IP Address POP User Name POP Password for security do not write it here but keep ...

Page 12: ...one setting See page 1 4 E mail environment setting See page 1 8 E mail account user registration See page 1 9 Network environment setting See page 1 7 IP Address and Subnet mask setting See page 1 5 Administrator registration See page 1 11 If necessary Installation information registration See page 1 5 ...

Page 13: ... Hawaii GMT 9 00 Alaska GMT 8 00 Pacific Time US Canada GMT 7 00 Mountain Time US Canada GMT 6 00 Central Time US Canada GMT 5 00 Eastern Time US Canada GMT 4 00 Atlantic Time Canada GMT 3 30 Newfoundland GMT Greenwich Mean Time Dublin Edinburgh Lisbon London GMT 01 00 Amsterdam Berlin Bern Rome Stockholm Vienna GMT 02 00 Brussels Copenhargen Madrid Paris GMT 10 00 Guam 4 Press ENTER to save the s...

Page 14: ...ve the entry point To correct a wrong number entry move the cursor with the cursor key and overwrite it 5 Set the Subnet Mask using the same procedure as with IP Address 6 Press Exit When the LCD shows To reflect change please power off and on with the administrator press OK 7 To reflect the setting turn the power off and on For 3500 1 Press MENU 3 8 1 ENTER 2 Enter the IP address using the numeri...

Page 15: ...me old versions may not produce the correct display 2 Enter the IP address of Internet Fax Kit in the address box and press ENTER 3 The Administration tools for Internet Fax Kit will be appear on your screen Note If the Administration tools for Internet Fax Kit does not appear double check the IP address in Entering the IP address setting and Subnet mask see above and carry out power off on of the...

Page 16: ...for Internet Fax Kit Click Network environment under Setup 2 The IP address and Subnet mask you have entered will be appeared If necessary enter Gateway address and DNS server address and then click SET button Gateway Gateway collectively refers to hardware and software that interlink systems and networks using different protocols ...

Page 17: ...etting enables the device to perform e mail transmission and reception 1 Start up Administration tool for Internet Fax Kit Click E mail environment under Setup 2 Enter the SMTP server name and POP server name and then click the SET button ...

Page 18: ...nnot be specified when forwarding received fax and archiving sent received faxes If the default account is not registered some func tions may not be available 1 Start up Administration tool for Internet Fax Kit Click E mail account users under Operation setting 2 To register a new account click Register new account user ...

Page 19: ...ill in each of the following fields and then click the REGISTER ACCOUNT button 4 The information screen appears If necessary enter the POP user name and POP password then click SET button to register the entry ...

Page 20: ...king or altering a user registration Authentication is requested whenever making or altering fax distribution settings Once an administrator has been identified for the system the administrator s password is needed to manage account and to modify the system setting and administrator s information Registration of administrator information 1 Start up Administration tool for Internet Fax Kit Click Ad...

Page 21: ...nformation screen will appear 3 Click Administrator register edit to edit the administrator s information Fill in each of the following fields and then click the SET button Note For details on input items refer to Setting Help ...

Page 22: ...System configuration Programming or retrieving parameters using Administration tool 2 2 Programming or retrieving parameters using E mail 2 13 ...

Page 23: ...es manage ment and browsing of device information Startup of Administration tool for Internet Fax Kit 1 Start up Internet Explorer 4 0 or later or Netscape Communicator 4 5 or Later Note Use the latest browser version possible Some old versions may not produce the correct display 2 Enter the IP address in the address box and press Enter on your keyboard 3 Administration tool for Internet Fax Kit s...

Page 24: ...e status scanner sta tus printer status Unit name Setting paper remaining Media in manual feed tray and cassette 1 Device information displays the data entered in Installation information under Setup Fax transmission history Displays fax transmission history Fax reception history Displays fax reception history Mail transmission history Displays sent E mail items history Mail reception history Disp...

Page 25: ...egistration deletion and editing of One touch dial Speed dialing Enables registration deletion and editing of Speed dial Fax group dialing Performs Fax group dialing registration list display and erasing Mail group dialing Registers lists and erases mail only group Mail Broadcast list Manages creates and erases Mail Broadcast List This list can be specified as the address when sending mail Fax Gat...

Page 26: ...allation information Enables registration of device information Network environment Enables establishment of a network connection E mail environment Enables establishment of E mail transmission and reception Remote Access This feature can refer modify and erase the device setting by sending e mail to the machine E mail requires a password to be entered for access ...

Page 27: ...an prevent system operation and may cause lost or delayed mail 1 Start up Administration tool for Internet Fax Kit Click E mail environment under Setup 2 Fill in each of the following fields and then click the SET button SET button Click this button to register the entry REDO button Click this button to retrieve the current settings INITIALIZE button Click this button to restore the initial shipme...

Page 28: ...specific e mail address or domain name after the mark in the e mail address In this case enter the e mail address or domain name from which a request is accepted When making multiple entries separate them with a semicolon A single e mail address or domain name can be entered in up to 50 characters For multiple entries up to 256 characters are allowed including semicolons E Send document format con...

Page 29: ...be granted depending on the mail server and the recipient s e mail software H Insertion all recipient of broadcast list to the mail header Specifies whether or not the all recipient of broadcast list are inserted to the mail header I When mail requesting MDN is received Specifies whether or not the receiving end returns MDN when the received mail requests that MDN be returned This item may also be...

Page 30: ...account is an account used when the account cannot be specified when forwarding received fax and archiving sent received faxes If the default account is not registered some functions may not be available Register new e mail account 1 Start up Administration tool for Internet Fax Kit Click E mail account users under Operation set ting 2 To register a new account click Register new account user 3 Fi...

Page 31: ...2 10 4 The information screen appears Check the contents and edit wrong entries if required Click SET button to register the entry Note For details on input items refer to Setting Help ...

Page 32: ...fault account click Change default account 2 Choose a new default account and click the EXECUTE button to register the new entry Editing the account contents 1 To edit the account contents choose the account from the following table and click EDIT button ...

Page 33: ... Erase the account content 1 To erase the account choose the account you want to erase and click EDIT button 2 The account authentication screen appears Enter the password and click SET button Note If you have not set the password previously click SET button without entering any characters 3 The E mail account information screen will appear To erase the account click ERASE ACCOUNT button 4 The Acc...

Page 34: ... can request Internet Fax Kit perform the following commands by using your mail application s Subject line as a command input field The followings are the items you can program and retrieve by E mail Item Note E mail environment Some items are unavailable to program and retrieve One touch dial Speed dial Offramp Gateway E mail account Some items are unavailable to program and retrieve Fax transmis...

Page 35: ... parameters can be entered on the Web 1 Start up Administration tool for Internet Fax Kit and click Remote Access under Setup 2 Fill in the each of the following fields and Click SET button Note The password will be required to send a command by E mail ...

Page 36: ...ving One touch dialing get onetouch xxxx Setting Speed dialing set speed dial xxxx Retrieving Speed dialing get speed dial xxxx Setting fax relay gateway settings set fax gateway xxxx Retrieving fax relay gateway settings get fax gateway xxxx Setting E mail environment settings set email settings xxxx Retrieving E mail environment settings get email settings xxxx Editing already registered E mail ...

Page 37: ... fax accept domain relay to fax and print file format insert text insert text language receipt notification ignore mdn request request mdn accept domain reply mdn copy message Value Enter time in seconds yes no Enter the mail address or domain name to accept fax forwarding yes no tiff s tiff pdf yes no eng jpn none dsn mdn both yes no Enter the mail address or domain name to accept MDN request yes...

Page 38: ...ent settings by mail enter the following title on the Subject line set email settings xxxx xxxx is the password for remote access Each parameter should be entered as follows Parameter Value Note One parameter should be entered per line from the start of the line According to the e mail software or mail server the long parameter may be divided into two or more lines automatically In this case after...

Page 39: ...ld be enclosed with start record and end record 2 You can not begin a new line in between start record and end record 3 Do not enter other records on the lines containing start record and end record Each record should be entered as follows No Name FaxNumber MailAddress FaxGroup MailGroup FileFormat 4 Each parameter in a record should be separated with a semicolon 5 You can not enter more than one ...

Page 40: ...and paste it on the body of the newly created E mail message Delete any headers that may be present in the body of the E mail When you want to program the Fax Gateway by mail enter the following title on the Subject line set fax gateway xxxx xxxx is a password for remote access Follow the following rules to program the settings 1 All records should be enclosed with start record and end record 2 Yo...

Page 41: ...d should start at the beginning of a new line Note According to the e mail software or mail server the long parameter may be divided into two or more lines automatically In this case after entering about 70 characters press Enter key to start a new line and put one space at the beginning of the next line Example ...

Page 42: ...nning of the next line To edit the retrieved parameter store the E mail file as text txt on your PC Items Name Mail address Reply To address Subject When mail that cannot be analyzed is received Automatic reception ON OFF Mail check only Automatic deletion Copy send message by Bcc Destination mail address of above copy message Copy send message by separate mail Destination mail address of above co...

Page 43: ...ving Fax transmission history When you want to retrieve the Fax transmission history by mail enter the following title on the Subject line get fax tx log XXXX xxxx is a password for remote access Note Fax transmission history will be in the body of the mail that comes in response Each record will be separated by semicolons Retrieving Fax reception history When you want to retrieve the Fax receptio...

Page 44: ... Programming an E mail address into the one touch keys 3 2 Programming an E mail address into the speed dial numbers 3 8 Programming an E mail address into the group dial numbers 3 14 Registration of a Mail Broadcast list 3 19 ...

Page 45: ...touch number Note If a one touch number other than 01 appears on the LCD it means that you have already entered a number for 01 2 Press one touch key in which you want to store fax number and or e mail address and then press ENTER 3 Enter the fax number Then press ENTER A fax number can be up to 40 characters in length Note Even when no fax number is entered the LCD switches to the mail address re...

Page 46: ...he next empty one touch number If you do want to enter another one touch number go back to step 2 If you do not want to enter any more one touch numbers press STOP to finish Erasing a one touch number for 5000 1 Press MENU 1 1 0 2 ENTER The LCD shows the one touch number you have already entered 2 Select the one touch key you want to erase Note You can select the one touch key by pressing that key...

Page 47: ...Operating Instructions 6 When the mail address is as you want it press ENTER to store it The LCD will show Note If a Location ID is already registered in this one touch key it is shown on the LCD If you wish to change the location ID press CANCEL to erase it and then enter another location ID 7 Enter the Location ID A number s Location ID may be up to 24 characters in length Regarding how to enter...

Page 48: ...the control panel 3 Press ENTER The following two displays will appear alternately Note If you want to quit without erasing the one touch number you ve selected press cancel The LCD will return to step 2 4 Press ENTER to erase the number To erase another one touch number repeat steps 2 4 Otherwise press STOP to return to standby mode Printing a list of one touch numbers for 3500 To print a list of...

Page 49: ... Start up Administration tool for Internet Fax Kit Click One touch dialing under Operation set ting 2 Click a one touch number on the one touch dialing table to register Address Book Import Export The address book registered into this equipment can be imported or exported as a CSV file ...

Page 50: ...ick SET to register The next one touch dialing registration screen appears If you want to see other one touch dialing number click Prev or Next If you want to see list of one touch dialing click List Erasing a one touch number on the Web 1 Click Erase on the right of the one touch dialing table 2 The one touch dial erase check screen appears If you want to erase it click the ERASE button ...

Page 51: ...2 Using the cursor key select the speed dial number in which you want to store a number and or e mail address and then press ENTER Note You can select the speed dial number by directly entering that three digit identifier code When entering the identifier code for speed dial numbers less than 100 you must enter leading zeroes to make three digits For example 001 099 3 Enter the fax number Then pre...

Page 52: ... step 2 If you do not want to enter any more speed dial numbers press STOP to finish Erasing a speed dial number for 5000 1 Press MENU 1 2 0 2 ENTER The LCD shows the speed dial number you have already entered 2 Select the speed dial number which you want to erase Note You can select the speed dial number using the cursor key or directly entering that three digit identifier code When entering the ...

Page 53: ...te For details on character and number entry refer to the 3500 Operating Instructions 6 When the number is as you want it press ENTER to store it The LCD now shows Note If a Location ID is already registered in this speed dial number it is shown on the LCD If you wish to change the location ID press CANCEL to erase it and then enter another location ID 7 Enter the Location ID A number s Location I...

Page 54: ...digits For example 001 099 3 Press ENTER The following two displays will appear alternately Note If you want to quit without erasing the speed dial number you ve selected press CANCEL The LCD will return to step 2 4 Press ENTER to erase the number To erase another speed dial number repeat steps 2 4 Otherwise press STOP to return to standby mode Printing a list of speed dial numbers To print a list...

Page 55: ...or exported as a CSV file Click Address Book Import Export to perform import export of One touch dial and Speed dial regis tration data Speed dial registration can also be done from the browser as with One touch dialing Registration from the browser 1 Start up Administration tool for Internet Fax Kit Click Speed dialing under Operation setting ...

Page 56: ...SET button next Speed dialing screen appears User information entered above can be checked on the control panel of the fax main unit Erasing a Speed dial number on the Web 1 Click Erase on the right of the speed dialing number table 2 The speed dial erase check screen appears If you want to erase it click the ERASE button ...

Page 57: ...empty group number 2 Using the cursor key select the group number in which you want to store a number 3 Press ENTER The LCD shows 4 Enter all the one touch number s or the speed dial number s you want to store into the group number by pressing the one touch key or SPEED DIAL GROUP and the numeric keypad A comma will be automatically inserted between each number Note YYYYYYYY Stored mail address or...

Page 58: ...roup number you ve selected press No The machine will return to step 2 4 Press Yes to erase the number To erase another group number repeat steps 2 4 Otherwise press STOP to return to standby mode Printing a list of group dial number for 5000 To print out a list of Group dial numbers press MENU 5 1 0 7 ENTER 02 Erase Mail Group OK to Erase 33 01 S001 23 Yes No 02 Erase Mail Group Select Group Numb...

Page 59: ... mail group number If you do want to enter numbers for another mail group number go back to step 2 If you do not want to enter any more mail group numbers press STOP to return to standby mode Erasing a call group 1 Press MENU 1 3 2 ENTER The LCD shows 2 Press or to select the group number you want to erase 3 Press ENTER The following two displays will appear alternately Note If you want to quit wi...

Page 60: ...be registered listed and deleted from the browser Entering a Mail group dial number 1 Start up Administration tool for Internet Fax Kit Click Mail group dialing under Operation setting 2 Click the mail group number you want to register ...

Page 61: ... number Speed Dial Numbers button To register a speed dialing press the this button Check the desired speed dialing number SET button Click this button to register the entry Erasing and Listing of Mail group numbers Follow the same procedures as with one touch dialing Note Registration listing and deletion for Fax Group Dialing are performed following the same procedure ...

Page 62: ...es to multiple addresses mail address is possible Mail Broadcast List registration is performed by uploading CSV Comma Separated Values files and up to 3200 mail addresses can be registered in one Mail Broadcast List Setting of Mail Broadcast list 1 Start up Administration tool for Internet Fax Kit Click Mail Broadcast list under Operation setting ...

Page 63: ...st the following screen appears To create a new list press the New List button 4 Click Browse button and choose table file address list csv and then press the UPLOAD button UPLOAD button Click this button to register the entry RESET button Click this button to retrieve the current setting ...

Page 64: ...The registered list will be shown as below Replace List button Click this button to erase the entire list and create a new list having the same group No ERASE List button Click this button to erase the list ...

Page 65: ...3 22 This page intentionally blank ...

Page 66: ...Basic Operation Sending a document over the LAN 4 2 Receive document via LAN 4 19 ...

Page 67: ...just the document guides by sliding either of them to the left or right to fit the page s you ll be sending 2 Press Internet Fax to choose Internet FAX communication 3 Select To cc or bcc by pressing the soft key which assigned To Cc Bcc see above 4 Enter the full e mail address by using the numeric keypad 5 Press START The machine starts to scan the document into memory Then starts sending the e ...

Page 68: ...y pressing the soft key which assigned To Cc Bcc see above 4 Enter the full e mail address by using the numeric keypad 5 Press START The machine starts to scan the document into memory Then starts sending the e mail message If two or more accounts are registered the LCD asks you to enter the account name to use for sending To use the default account press ENTER without entering any characters To u...

Page 69: ...ssage If two or more accounts are registered the LCD asks you to enter the account name to use for sending To use the default account press Default or ENTER without entering any characters To use a different account press List and use the cursor key to select the account name from the list then press ENTER If the account is configured with a password enter the password then press ENTER Note The ac...

Page 70: ...starts sending the e mail message If two or more accounts are registered the LCD asks you to enter the account name to use for sending To use the default account press ENTER without entering any characters To use a different account press to display the account name list then use or to select the account name then press ENTER twice If the account is configured with a password enter the password th...

Page 71: ... starts to scan the document into memory Then starts sending the e mail message If two or more accounts are registered the LCD asks you to enter the account name to use for sending To use the default account press Default or ENTER without entering any characters To use a different account press List and use the cursor key to select the account name from the list then press ENTER If the account is ...

Page 72: ...ddress you stored 5 Press START The machine starts to scan the document into memory Then starts sending the e mail message If two or more accounts are registered the LCD asks you to enter the account name to use for sending To use the default account press ENTER without entering any characters To use a different account press to display the account name list then use or to select the account name ...

Page 73: ...in the following order 1 by alphabet 2 by number and 3 by symbol 5 Scroll through the listings to find the one you want You do this by pressing the following cursor key or to select the character set alphabet number or symbol for the first character of the Location ID or to check different listings within that character set Note The scrolling is open ended For example when you run out of listings ...

Page 74: ...listings to find the one you want You do this by pressing the following cursor key or to select the character set alphabet number or symbol for the first character of the Location ID or to check different listings within that character set Note The scrolling is open ended For example when you run out of listings beginning with alphabet A pressing or automatically moves you into listings beginning ...

Page 75: ...e touch number a speed dial number a mail group number or numeric keypad Press SPEED DIAL GROUP to switch between speed dial numbers and mail group numbers Note If you enter characters by mistake press CANCEL to erase them 6 To add more e mail addresses press BROADCAST Then enter the e mail address as described in step 5 You can send to up to 330 numbers for a broadcast Note If you want to review ...

Page 76: ... to choose Internet FAX communication 3 Press BROADCAST 4 Select To cc or bcc by pressing the soft key which assigned To Cc Bcc see page 4 2 5 Enter the first e mail address Use either a one touch number a speed dial number a mail group number or numeric keypad 6 To add more e mail addresses repeat steps 3 to 5 You can send up to 230 numbers for a broadcast Note If you enter characters by mistake ...

Page 77: ...age 4 2 4 Press SPEED DIAL GROUP twice 5 Enter a mail group number 33 64 Note If you want to send a e mail to several groups at a time press broadcast then repeat steps 3 5 6 After entering press START The machine starts to scan the document into memory Then starts sending the e mail message to each address If two or more accounts are registered the LCD asks you to enter the account name to use fo...

Page 78: ...l to several groups at a time press BROADCAST then repeat steps 3 5 6 Press START The machine starts to scan the document into memory Then starts sending the e mail message If two or more accounts are registered the LCD asks you to enter the account name to use for sending To use the default account press ENTER without entering any characters To use a different account press to display the account...

Page 79: ... 6 After entering press START The machine starts to scan the document into memory Then starts sending the e mail message to each address If two or more accounts are registered the LCD asks you to enter the account name to use for sending To use the default account press Default or ENTER without entering any characters To use a different account press List and use the cursor key to select the accou...

Page 80: ...teps 3 5 6 Press START The machine starts to scan the document into memory Then starts sending the e mail message If two or more accounts are registered the LCD asks you to enter the account name to use for sending To use the default account press ENTER without entering any characters To use a different account press to display the account name list then use or to select the account name then pres...

Page 81: ... you enter characters by mistake press CANCEL to erase them 6 To add more e mail addresses repeat steps 3 to 5 7 Press Internet Fax to choose fax number input mode The Internet Fax light goes out 8 Press BROADCAST 9 Enter the fax number Use either a one touch number a speed dial number a mail group number or numeric keypad Note If you enter characters by mistake press CANCEL to erase them 10 To ad...

Page 82: ...ccount password should be entered with matching the case of letters For 3500 1 Place the document s face up top edge first Adjust the document guides by sliding either of them to the left or right to fit the page s you ll be sending 2 Press Internet Fax to choose e mail address input mode 3 Press BROADCAST 4 Select To cc or bcc by pressing the soft key which assigned To Cc Bcc see page 4 2 5 Enter...

Page 83: ...x to each address If two or more accounts are registered the LCD asks you to enter the account name to use for sending To use the default account press ENTER without entering any characters To use a different account press to display the account name list then use or to select the account name then press ENTER twice If the account is configured with a password enter the password then press ENTER N...

Page 84: ...e e mail automatically you should retrieve the e mail manually To receive e mail manually from POP server For 5000 1 Confirm that no documents is in the document feeder Press Internet Fax at the standby screen 2 Press START If two or more accounts are registered the LCD asks you to enter the account name Otherwise skip to step 5 3 To use the default account press Default or ENTER without entering ...

Page 85: ...count press to display the account name list then use or to select the account name then press ENTER twice 4 If the account is configured with a password enter the password then press ENTER Note The account password should be entered with matching the case of letters 5 Reception starts and is automatically printed Reception Screen Note If there is no new mail then the LCD displays the screen simil...

Page 86: ...tures TTI transmittion 5 2 Subject line entry 5 3 Forwarding the received fax document to mail address 5 5 Forwarding the received e mail to fax 5 15 Archive 5 18 Internet relay broadcasting Using Fax Gateway 5 24 ...

Page 87: ...g the cursor key select the mode you want Then press ENTER to save the setting TTI setting with the Soft Key Soft Keys are shortcut keys You can assign a TTI function into one of the Soft Keys if desired Set TTI beforehand and press the Soft Key when you transmit a document The function is ON when the light is on Press the Soft Key again to turn it off For details refer to your fax machine s Opera...

Page 88: ...mission If you want to change the default subject go to E mail account users of the Administration tool for Internet Fax Kit through the web browser and edit it For 5000 1 During the e mail sending operation press COMM OPTIONS before you press START to start sending the e mail The LCD shows Communication Options 2 Select Mail Subject using the cursor key and press ENTER 3 Enter the subject using t...

Page 89: ...LCD shows Communication Options 2 Using the cursor key to select Mail Subject 3 Press ENTER 4 Enter the subject using the numeric keypad You can enter up to 40 characters for the subject 5 Press ENTER 6 After entering the e mail address press START Press START mail domain_ Subject Upper _ 6 Mail Subject Enter 1 Delayed Enter ...

Page 90: ...As you decide on a sub address and enter it into your machine write it down Remember to 1 write down which box goes with which sub address 2 write down any passwords or I D codes you enter 3 keep these printed records in a safe place 2 Press MENU 3 5 0 1 ENTER The LCD shows 3 Use the numeric keypad to enter the two digit number 01 50 of the F Code box you want to create or modify 4 Press ENTER Wha...

Page 91: ... be up to 20 characters in length and include any combination of numbers and the and characters but no other non numeric characters Note No other F Code box in this machine can have the same sub address as the one you enter here Note If you entered a sub address already being used by another F Code box the machine beeps and briefly displays Already Stored The machine now returns you to step 11 Ent...

Page 92: ... the fax number using a one touch key a speed dial number or a call group number You cannot use the numeric keypad to enter these numbers To add each number press BROADCAST between each one then enter the number You can specify up to 300 numbers for a remote unit Note If you want to review the numbers you entered press Review If you want to erase any number move the cursor on it and press Erase Wh...

Page 93: ...t the mode you want Then press ENTER 23 Select Exit and press ENTER The LCD shows The machine asks for your F Code box s four digit security I D code This is the I D code for the box s secu rity which you use to enter before you can make any changes to this F Code box Note If you do not want to set or change the I D code skip to step 26 24 Decide on a four digit I D code 0001 9999 for this F Code ...

Page 94: ...ame this F Code box The LCD shows If you do not want to enter or change this F Code box s name skip to step 8 If you do want to enter or change this F Code box s name go on to step 7 7 Enter the name by using the numeric keypad An F Code box s name can be up to 16 characters in length 8 Press ENTER to save the box s name and continue The LCD shows The fax machine now asks for this F Code box s sub...

Page 95: ... unit The LCD shows Press Internet Fax to toggle the fax number input mode and e mail address input mode Enter the e mail address and or fax number using a one touch key a speed dial number or a call group number You cannot use the numeric keypad to enter these numbers To add each number press BROADCAST between each one to insert a comma then enter the number You can specify up to 200 numbers for ...

Page 96: ... not want to set or change the I D code skip to step 22 20 Decide on a four digit I D code 0001 9999 for this F Code box Write it down and put it in a safe place Important Do not use 0000 as an I D code 21 Use the numeric keypad to enter the four digit I D code for this F Code box Important After completing this step you must know this code to access this F Code box Be sure to write it down 22 Pre...

Page 97: ...e forwarded by F code mail relay Note Relay Box can override this function First turn off the Relay Box settings to use the Default Relay func tion To set the default relay setting For 5000 1 Press MENU 3 8 0 3 2 Press ENTER 3 Use the cursor key to select Setting and press ENTER 4 Use the cursor key to select On and press ENTER 5 Use the cursor key to select Location and press ENTER 03 Default Rel...

Page 98: ...llers Sender Relay the document with sender unit s TTI don t send your TTI Both Relay the document with both the sender unit s TTI and your TTI Yours Relay the document with your TTI instead of the sender unit s 9 Using the cursor key select the type of TTI you want and then press ENTER 10 Use the cursor key to select ON or OFF you want Then press ENTER ON The machine prints the received document ...

Page 99: ... other callers Sender Relay the document with sender unit s TTI don t send your TTI Both Relay the document with both the sender unit s TTI and your TTI Yours Relay the document with your TTI instead of the sender unit s 5 Press or until the mode you want appears 6 Press ENTER to save the settings The LCD shows ON The machine prints the received document and relays it to the e mail address OFF The...

Page 100: ...n the text of the mail as follows FAXNO XXXX xxxx forwarding fax number 1 Always begin from the start of the line 2 As long as above condition is fulfilled the number can be written anywhere in the text 3 FAXNO can be written in either upper case or lower case 4 Fax number can have a maximum of 40 digits per number and a total of 30 fax numbers 5 When you designate multiple numbers as a broadcast ...

Page 101: ...at accepts forwarding requests by entering the mail address or domain name as you desire Setting of Fax Forwarding request conditions 1 Start up Administration tool for Internet Fax Kit Click E mail environment under Setup 2 Select one desired condition from When mail that requests forwarding to fax machine is received When you enter multiple mail address or domain names to limit separate them wit...

Page 102: ...e mail 1 Start up Administration tool for Internet Fax Kit Click E mail account users under Operation setting 2 Select one desired condition from Unconditional Fax forwarding of received e mail Note For details on input items refer to Setting Help ...

Page 103: ...TER Then select Archive Tx Fax or Archive Rx Fax using the cursor key 2 Press ENTER 3 Select Setting and then press ENTER Select ON or OFF you want and press ENTER 4 Select Location and press ENTER Enter a e mail address using the numeric keypad and press ENTER You can enter e mail address up to 50 characters length Note One e mail address can be entered for archiving 5 Select Exit and press ENTER...

Page 104: ...ting 6 Press STOP to finish Archive Rx Fax setting 1 Press MENU 3 8 5 ENTER 2 Use the cursor key to select On and then press ENTER 4 Enter a e mail address using the numeric keypad and press ENTER You can enter e mail address up to 50 characters length Note Only one e mail address can be entered for archiving 5 Press ENTER to save the setting 6 Press STOP to finish MailAddress Lower abcd domain co...

Page 105: ...he attached file name will be shown as TFYYYYMMDDHHMMSS format TF Transmitted Facsimile YYYYMMHHHHMMSS Date and time when Archive is carried out The Archive reception fax format is as follows A received fax will be attached 1 Date Time Reception start time 2 Total Time Time spent for reception 3 Sender Name Sender name or number 4 Number Sequence number 5 Result Success Failed Note The attached fi...

Page 106: ...This function can be set by selecting the appropriate settings in Message copy of E mail account users information This automatically sends sent and received Internet fax to the mail address specified here Note For details on input items refer to Setting Help ...

Page 107: ...on start time 4 Department Department Code If the department code feature is not used this line will not appear 5 Location Recipients number GatewayNumber FaxGateway number Note The attached file format will be shown as TMYYYYMMDDHHMMSS TIF PDF TM Transmitted Mail YYYYMMHHHHMMSS Date and time when Archive is carried out Type Contents Scanned Document Normal IFax transmission Relay Received Fax Rel...

Page 108: ...e reception mail format is as follows A received mail will be attached Note The attached file format will be shown as RMYYYYMMDDHHMMSS TIF PDF RM Received Mail YYYYMMHHHHMMSS Date and time when Archive is carried out ...

Page 109: ...e Note This features works with the Pitney Bowes Office Systems proprietary method so both the relay broad cast requesting machine and relay station unit need to be Imagistics pbos s products Fax Gateway setting Register Fax Gateway relayer and e mail address that delivers fax from relayer 1 Start up Administration tool for Internet Fax Kit Click Fax Gateway under Operation setting 2 The Fax Gatew...

Page 110: ...5 25 3 Enter Fax Gateway mail address and Delivery FAX No and press the SET button Note Up to 30 delivery Fax numbers can be entered ...

Page 111: ...then transmit it to the internet relat station For 3500 1 Place the document s face up top edge first Adjust the document guides by sliding either of them to the left or right to fit the page s you ll be sending 2 Press COMM OPTIONS and select Send to Fax Gateway 3 Press ENTER 4 Enter the Fax Gateway number using the numeric keypad 5 After entering the Fax Gateway number press START The machine wi...

Page 112: ...Troubleshooting Troubleshooting 6 2 ...

Page 113: ...r Check mail address Check designated mail address Send again Errors other than mentioned above Send again Mail Transmission Error Check Transmission Error report Message Action Check settings Check the E mail environment and E mail account settings Cannot locate mail server Check DNS server No response from mail server Check POP server Authentication failed Check POP user name or POP password Rec...

Page 114: ...Appendix and Index Main Specifications 7 2 Glossary 7 3 Index 7 5 ...

Page 115: ...IP E mail transmission protocol SMTP ESMTP E mail reception protocol POP3 File Format TIFF FX Profile S F J or PDF MMR E mail Format MIME Base64 E mail receiving document width A4 size only ICMP support Ping Reply ICMP Echo Relay Multiple account Up to 30 accounts Programming or retrieving parameters Via E mail or Web browser Operating Environment Temperature 50 F to 89 6 F 10 to 32 C Relative Hum...

Page 116: ...ers on the Internet ITU T International Telecommunications Union Telecommunications Sector Formerly known as CCITT for Consultative Committee for International Telegraph and Telephone A telecommunications forum for member countries of the United Nations whose Study Group XIV established the primary groups for fax equipment cov ering communication protocol and transmission Pitney Bowes Office Syste...

Page 117: ...r Protocol This is the communication protocol used to send e mail on the Internet Speed dialing Allows Internet Fax Kit user to store frequently used fax numbers and mail addresses for dialing with the touch of three keys Subaddressing An ITU T standard allowing fax machines to specify special delivery characteristics of a transmission For example subaddressing allows fax machines from different m...

Page 118: ...ng the account contents 2 11 Entering a Group dial number 3 14 Entering a Mail group dial number 3 17 Entering a One touch number 3 2 Entering a Speed dial number 3 8 Entering TTI transmission 5 2 Erasing a Group dial number 3 15 3 16 Erasing a One touch number 3 3 3 5 Erasing a One touch number on the Web 3 7 Erasing a Speed dial number 3 9 3 11 Erasing a Speed dial number on the Web 3 13 Erasing...

Page 119: ...18 Programming E mail environment settings 2 17 Programming Fax Gateway settings 2 19 Programming One touch Speed dialing settings 2 18 Programming or retrieving parameters using Web browser 2 2 Programming or retrieving parameters using E mail 2 13 Programming Your Machine 3 1 R Receive document via LAN 4 19 Registering To Cc Bcc fields in Soft Keys 4 2 Registration of a Mail Broadcast list 3 19 ...

Page 120: ...eshooting 6 1 TTI setting with the Soft Key 5 2 TTI transmission setting 5 2 U Using E mail for Program or Retrieve Parameter Device management by E mail 2 13 Using Group number 4 12 Using Mail Broadcast List 4 14 Using the BROADCAST 4 10 W What is Administration tool for Internet Fax Kit on the web 2 3 What is a Mail Broadcast list 3 19 What is Group dial 3 14 What is One touch dial 3 2 What is S...

Page 121: ...7 8 This page intentionally blank ...

Page 122: ...istics International Inc Pitney Bowes Office Systems Inc 100 Oakview Drive Trumbull CT 06611 Imagistics International Inc 2001 Printed in Japan FX 30083 www imagistics com www imagistics com Office Systems ...

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