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52
En
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check
the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being
used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or
your dealer to carry out repair work.
• If the system does not operate normally due to external effects such as static electricity disconnect the plug from the outlet and insert
again to return to normal operating conditions.
• If there is no sound or no multichannel sound from the Blu-ray disc player, try setting the player’s audio-related settings back to their
defaults — see
Making settings using the Setup Navigator menu
on page 62.
General
Problem
Remedy
The power does not turn on, or
switches off suddenly (an error
message may be displayed at
startup). Or, the display disappears
suddenly and no sound is output
(with the
POWER ON
indicator
(Blue) and the
HDMI
indicator
(Red) lit up).
• Leave the unit plugged in, wait for one minute, then switch back on.
• Make sure there are no loose strands of wire touching the unit. This could cause the system to shut off
automatically.
• Check that the speakers are connected correctly.
• Make sure there is enough space for ventilation around the receiver subwoofer.
• Make sure the voltage of the mains power source is correct for the model.
• Try reducing the volume level.
• If the problem persists, take it to your nearest Pioneer authorized service center or your dealer for servicing.
• Do not block the air intake opening on the bottom as well as the air exhaust opening on the back of this
unit.
No sound is output when an input
function is selected.
• When playing back a source on the supplied Blu-ray disc player, make sure that the settings for
Audio Out
(page 82), and the
HDMI
under
HDMI Audio Out
(page 83) are all at their default values.
• If you’re using the line input, make sure the component is connected correctly and the volume level of your
external component (i.e. a portable player, etc.) is adjusted (see
Connecting auxiliary components
on page 41).
• Turn up the volume.
• No audio is output from the speakers connected to this unit if HDMI Mode is set to
Through Mode
(page 43).
• No audio is output if a DVI component is connected via HDMI.
• Press
MUTE
on the remote control to turn muting off.
No sound from surround speaker.
• Refer to
Channel level setting
on page 37 to check the speaker levels.
• Check that you haven’t selected the
Stereo
mode (see
Listening in surround sound
on page 30).
• Connect the speakers properly (refer to
Connecting up
on page 10).
• Verify the audio output and HDMI settings of your external component when connecting an external
component via an optical digital cable or HDMI cable.
Can’t operate using the remote
control.
• Replace the batteries (
Putting the batteries in the remote control
on page 25).
• Operate within 7 m, 30° of the remote sensor (
Using the remote control
on page 25).
• Remove any obstacles or operate from another position.
• Avoid exposing the remote sensor on the front panel to direct light.
• For operating the Blu-ray disc player, make sure that the control cable and HDMI cable are connected (page 14).
• For operating the other Pioneer component connected to the
CONTROL OUT
jack of this receiver
subwoofer, make sure that the control cable and either an HDMI or analog audio cable are connected
(page 42).
LX01BD_1.book Page 52 Tuesday, September 2, 2008 12:33 PM
