English
48
TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
Thermal cutout
"
A
AL
LC
C
" stove status
(Hopper thermostat)
Blocked flue
Check and clean the flue
Grate requires cleaning
Clean the grate (see section 7.1)
Faulty thermostat
Replace hopper thermostat (use only
original spares)
Faulty electronic board
Replace the electronic board (use only
original spares)
Faulty fan
Check fan operation and replace if
necessary (use only original spares)
"
N
No
o A
AC
CC
C
" stove status
Empty hopper
Fill the hopper
Grate requires cleaning
Clean the grate (see section 7.1)
Operating temperature not reached
Empty the grate and restart
Faulty glow plug (igniter)
Replace glow plug (use only original
spares)
Faulty electronic board
Replace the electronic board (use only
original spares)
Stove safety device
"
M
MA
AS
SS
S T
TE
EM
MP
P
" stove status
Blocked flue or flue gas outlet
Clean the flue and the outlet
Faulty electronic board
Replace the electronic board (use only
original spares)
Faulty limit temperature control sensor
Replace the control sensor (use only
original spares)
Badly positioned smoke sensor
Check that the sensor is correctly
positioned (see wiring diagram)
Incorrect parameter settings
Check parameter settings
Pressure switch malfunction
"
A
AL
LF
F 2
2
" stove status
Faulty pressure switch
Replace the pressure switch (use only
original spares).
No power supply to the auger
Check the electrical connections (contact
a Piazzetta After-Sales Service Centre or
an authorised person).
"
P
PU
UL
L
" stove status
Momentary power failure during
operation
The stove restarts automatically and
continues operating normally at power
level 2