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English

48

TROUBLESHOOTING

PROBLEM

CAUSE

SOLUTION

Thermal cutout

"

A

AL

LC

C

" stove status

(Hopper thermostat)

Blocked flue

Check and clean the flue

Grate requires cleaning

Clean the grate (see section 7.1)

Faulty thermostat

Replace  hopper  thermostat  (use  only
original spares) 

Faulty electronic board

Replace  the  electronic  board  (use  only
original spares) 

Faulty fan

Check  fan  operation  and  replace  if
necessary (use only original spares)

"

N

No

o A

AC

CC

C

" stove status

Empty hopper

Fill the hopper

Grate requires cleaning

Clean the grate (see section 7.1)

Operating temperature not reached

Empty the grate and restart

Faulty glow plug (igniter)

Replace  glow  plug  (use  only  original
spares) 

Faulty electronic board

Replace  the  electronic  board  (use  only
original spares) 

Stove safety device

"

M

MA

AS

SS

S T

TE

EM

MP

P

" stove status

Blocked flue or flue gas outlet

Clean the flue and the outlet

Faulty electronic board

Replace  the  electronic  board  (use  only
original spares) 

Faulty limit temperature control sensor

Replace  the  control  sensor  (use  only
original spares) 

Badly positioned smoke sensor

Check  that  the  sensor  is  correctly
positioned (see wiring diagram)

Incorrect parameter settings

Check parameter settings 

Pressure switch malfunction 

"

A

AL

LF

F 2

2

" stove status

Faulty pressure switch

Replace the pressure switch (use only
original spares).

No power supply to the auger

Check the electrical connections (contact
a Piazzetta After-Sales Service Centre or
an authorised person).

"

P

PU

UL

L

" stove status

Momentary power failure during
operation

The stove restarts automatically and
continues operating normally at power
level 2

Summary of Contents for P962

Page 1: ...INSTRUCTIONS FOR INSTALLATION USE AND MAINTENANCE Pellet Stove P962 T h e i n s t r u c t i o n m a n u a l i s a n i n t e g r a l p a r t o f t h e p r o d u c t...

Page 2: ...ation Use only regulation wood pellets refer to section entitled FUEL Never use liquid fuels to light the stove or to relight the embers Ensurethattheareawherethestoveisinstalledisproperlyventilatedwh...

Page 3: ...ime 22 DT2010082 03 6 4 Startup and normal operation 22 DT2010221 05 6 5 Control panel 26 DT2010222 07 6 6 Setting the language 27 DT2010469 03 6 7 Programming 28 DT2010247 05 6 8 Timer 29 DT2010242 0...

Page 4: ...product conforms to all the indications given below Fig 1 CHIMNEY STACK SINGLE FLUEWAY OR CHIMNEY CONNECTION TO FLUE SOOT INSPECTION APERTURE FRESH AIR INTAKE MINIMUM SAFETY DISTANCES CAPACITY LOAD OF...

Page 5: ...een the sides of 1 5 Fig 3 4 5 The walls must be smooth if possible and without narrowing Bends must be regular and without discontinuity Fig 6 It is forbidden to make fixed or mobile apertures on the...

Page 6: ...a The size and shape of this area differ according to the angle of inclination of the roof and it is therefore necessary to adopt the minimum heights shown below Example Check the slope of the roof co...

Page 7: ...btained in different ways Figure 12 through an external grille direct to the room of installation Figure 13 with ducting through pipes direct to the room of installation increasing the recommended min...

Page 8: ...of the floor referring to the weight of the product given in the paragraph TECHNICAL DATA If the floor does not have a suitable load bearing capacity adequate countermeasures must be taken for exampl...

Page 9: ...5 00 Fig 16 Rear wall Side wall Side wall STOVE Heat radiation area Floor protection A 20 cm from the wall behind the stove B 20 cm from the side wall C 80 cm in the heat radiation area and from the h...

Page 10: ...a 90 bend can be replaced by one metre of pipe the maximum length of the section will be 4 5 m 1 m 1 m 6 5 m Where 100 mm diameter pipe must be used connect it to the stove flue outlet with a 80 mm un...

Page 11: ...ms or ceilings etc See figures 17 18 If the connector has to pass through partitions or walls of inflammable or heat sensitive materials or through load bearing walls create an insulating barrier equa...

Page 12: ...installation methods must be applied protection thermal insulation distances from heat sensitive materials etc See the paragraph Connection to the flueway It is also recommended that all elements mad...

Page 13: ...w two outlets at rear for ducting if required see section MULTIFUOCO SYSTEM Humidifier stainless steel contains 100 cl water Data obtained under laboratory conditions with pellets of heat production r...

Page 14: ...installation and maintenance operations are made difficult due to lack of product identification In the event of damage please ask the Piazzetta after sales service centre for a copy Product name Seri...

Page 15: ...05 Pos Key to parts Pos Key to parts A Emergency display M Power supply with fuse 5X20 4AH250V B Antenna N Smoke sensor C Room fan O Room sensor D Pellet loading auger P External thermostat connectio...

Page 16: ...rocesses they have undergone and the type of wood used in their production Since the characteristics and quality of the pellet considerably affect stove performance efficiency and proper operation we...

Page 17: ...by the furnace is circulated into the atmosphere not only from the base of the stove itself it can also be directed via 75mm diameter flexible pipes to adjoining rooms fig 26 This exclusive heat distr...

Page 18: ...Each diagram represents only one solution of the many possible SOLUTION 1 Fig 31 32 the stove is installed in the room which is to be heated with the heat directed to the front only as when the stove...

Page 19: ...ble vents as shown During operation the vent closest to the stove should be partially open but never closed to avoid overheating Ducting through walls or floors Fig 36 39 To ensure efficient ducted he...

Page 20: ...but requires a PG7 cable gland similar to that shown in fig 44 To connect the room thermostat to the electronic board refer to the wiring diagram Proceed as follows for installation Remove the protect...

Page 21: ...the Y connector using the clip provided fig 49 5 Fix the Y connector to the fan s outlet using the screws provided fig 50 for the left fan see fig 52 6 Attach the second flexible pipe to the Y connec...

Page 22: ...ote s display If the stove is not receiving signals from the remote try bringing the remote closer to the stove Below are listed the various functions of the remote control s keys 17 13 1 7 11 12 6 14...

Page 23: ...y SET Confirm MENU selected 10 Key MENU SELECTION Scrolls through the programming MENU 11 Key ESC Returns to previous menu 12 Key OPT Displays the MULTICOMFORT temperatures The dash before the tempera...

Page 24: ...erway the stove is considered to be lit and goes into the normal operating mode If during the startup phase the sensor on the flue gas outlet does NOT show a rise in temperature sign that the combusti...

Page 25: ...al operation To the side is an example of the INITIAL DISPLAY in normal operation Press the POWER key and to select POWER To adjust the power press the POWER key and select the desired setting by pres...

Page 26: ...P R O O M 2 6 1 c C L E A N I N G B R A Z I E R 1 2 0 0 2 6 1 c MENU SET ESC OPT MENU SET ESC OPT EXTERNAL THERMOSTAT Action Function Display Stove operation can be regulated by any kind of external...

Page 27: ...the power setting You can choose between the two available settings P1 P3 The Multifuoco fan has a default setting for each of the two power settings 4 LED 4 INCREASE POWER LED The LED lights up when...

Page 28: ...splayed 4 press the SET key 5 scroll with the SELECT key until the required language is displayed e g ENGLISH 6 press the SET key to enter and confirm the required language MENU SET ESC OPT MENU SET E...

Page 29: ...at has been input incorrectly The remote control can be used to select the following functions from the main MENU SET OPT ESC MENU SELECT LANGUAGE ENGLISH ITALIANO DEUTSCH FRANCAIS SET CLOCK 1 DAY MON...

Page 30: ...LECT MENU key and set the day Confirm by pressing the SET key MENU SET ESC OPT Set the hour Press the SELECT MENU key and set the current hour Confirm by pressing the SET key MENU SET ESC OPT Set the...

Page 31: ...WEEKEND stored permanently The programmes can be activated or deactivated using the SET TIMER menu It is advisable to have only one programme active at a time to avoid overlapping WHEN USING THE TIME...

Page 32: ...room temperature for example you want a room temperature of 25 C Confirm by pressing the SET key When the desired temperature has been reached the stove automatically reverts to power setting P1 and...

Page 33: ...firm by pressing the SET key MENU SET ESC OPT Set shutdown time for 1st operating cycle Press SELECT MENU to set the shutdown time advancing in ten minute jumps for example you want the stove to shut...

Page 34: ...t a room temperature of 25 C Confirm by pressing the SET key When the desired temperature has been reached the stove automatically reverts to power setting P1 and the temperature can be read on the re...

Page 35: ...ting cycle on Friday Saturday and Sunday Press the top part of the SELECT MENU key to select the day of the week then press the bottom part of the SELECT MENU key to select on to activate the first op...

Page 36: ...E N T 1 0 1 S T A R T W E P R O G R A M 2 O F F FAN MODE This function allows you to have the two fans operating at the same speed NORMAL FANS or at different speeds SEPARATE FANS To make the most of...

Page 37: ...matically return to the initial display MENU SET ESC OPT M U L T I C O M F O R T S E L E C T R R C DT2040070 04 The pellet stove is fitted with the Multicomfort function This works in conjunction with...

Page 38: ...PT E N A B L E B E E P M O D E B E E P O N DT2040065 03 STATE STOVE This function displays the stove status under the various operating conditions Function Action Display Select stove status menu Pres...

Page 39: ...tion the room temperature at the chosen startup time and of course on the desired room temperature For each of the solutions described in section Multifuoco system a specific Multifuoco fan setting ha...

Page 40: ...ce unfavourable weather conditions such as persistent wind etc the pressure switch cuts off the power supply to the fuel loading auger thereby stopping the supply of pellets to the grate and starting...

Page 41: ...to the grate and starting the stove shutdown process The readout ALC appears in the STOVE STATUS mode After approx 60 seconds the alarm sounds if activated WHAT TO DO Shut down the stove by holding th...

Page 42: ...of any pellets remaining in the grate has stopped Check for and remove whatever has triggered the safety device After having cleaned the grate restart the stove by pressing the ON OFF key Smoke senso...

Page 43: ...own of the stove which will continue to function normally at the chosen power level The problem will be indicated on the display by the readout ton WHAT TO DO Restore the sensor to its proper position...

Page 44: ...properly inserted into the relative notches in the sides of the firebox Fig 65 now secure the Lower rear baffle by attaching it to the relative notches in the Upper rear baffle This type of cleaning...

Page 45: ...nk coffee and wine stains etc NEVER SOAK THE CERAMIC CLADDING OR CLEAN IT WITH COLD WATER WHEN IT IS STILL HOT AS THE THERMAL SHOCK COULD CAUSE IT TO CRACK When cleaning the enamelled metal parts of t...

Page 46: ...the same type as above failure to comply with these instructions could cause a risk of explosion The old batteries must be disposed of properly in compliance with the applicable laws in force T E S T...

Page 47: ...d into the wall socket and connected to the appliance Faulty power cable Replace the power cable use only original spares Fuses blown Check the fuses in both the plug and the electronic board replacin...

Page 48: ...ace the electronic board use only original spares Stove safety device M MA AS SS S T TE EM MP P stove status Blocked flue or flue gas outlet Clean the flue and the outlet Faulty electronic board Repla...

Page 49: ...sts contact an authorised technician Combustion gases have not reached the required ignition temperature Repeat ignition procedure If the problem persists contact an authorised technician Heat sensor...

Page 50: ...on the IEC power socket Draw out the fuse carrier and replace the fuse with the spare to be found inside the small drawer Type F4AH250V Nome Descrizione DT2030896 Tappo porta fusibile Tappo porta fus...

Page 51: ...MC Directive and subsequent amendments 73 23 EEC Directive Low Voltage Directive and subsequent amendments 99 5 EEC Directive Radio Equipment Directive and subsequent amendments che sono state applica...

Page 52: ...va 99 5 CEE Direttiva Apparecchiature Radio e successivi emendamenti is in conformity with the following Directives Directive 89 336 EEC EMC Directive and subsequent amendments Directive 73 23 EEC Low...

Page 53: ...to the European R TTE Directives 1999 5 EC Following these Directives this product can be installed in the following countries BE Belgium DK Denmark GR Greece ES Spain FR France IRE Ireland IT Italy...

Page 54: ...54...

Page 55: ......

Page 56: ...18 Rev 00 01 2008 Via Montello 22 31011 Casella d Asolo TV ITALY Tel 39 04235271 Fax 39 042355178 http www piazzetta it e mail infopiazzetta piazzetta it Product serial number to be quoted when reques...

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