Installation and Configuration Guide
Introduction
6
Introduction
About This Document
This document provides instructions on the process of installing and configuring the Pharos Omega
PS200.
Getting Help
Below is a list of options for obtaining support in the event you have questions or encounter issues
during or after your installation of Omega PS200
.
Omega Troubleshooting Guide
See the “Omega PS200 Troubleshooting” section for the common errors and problems that you are
likely to encounter when installing and configuring your PS200. This guide also includes the possible
cause of the errors and gives you recommendations on how to solve the issues.
Pharos Website
The Pharos website (
) contains information about Pharos products, including product
updates, fixes, and firmware releases. It also includes the
Pharos Knowledge Base,
which provides a
comprehensive source of solutions and workarounds to known problems and issues. It also provides you
with configuration examples. The Knowledge Base is constantly updated to ensure that it always
contains the latest information.
Contact Details
Corporate Headquarters
Post-Sales Technical Assistance
Phone:
(585) 249-8999
Fax:
(585) 249-9229
Address:
100 WillowBrook Office Park
Fairport, NY 14450
United States of America
Email:
North America:
877 848 0397
Australia/New Zealand:
+64 9 523 0737
Rest of the world:
+1 (585) 249-8999 Ext1
