Pentax 203125 - PocketJet II B/W Direct Thermal Printer, User Manual

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Page 47
Pages Don’t Print
The green DATA indicator remains lit but does not
blink
The print buffer contains unprinted data from the software application.
If you have already inserted paper in the printer, take the paper out and
re-insert it to make sure the printer knows paper is ready. If that
doesn’t work, you may need to turn the printer off, turn it back on, and
restart the print job.
If paper has not already been inserted into the printer, insert a new sheet
of paper and the print job should proceed.
The application should be sending data to the printer,
but the green DATA indicator is not lit
Make sure the interface cable is properly connected to both the printer
and the host computer, or that the infrared unit is properly connected
and oriented toward the infrared unit on the computer. See
“Connecting to your Computer.”
Pages Are Partially Printed
The green DATA indicator light goes out while a page
remains in the printer
The software application may not have sent a full page of data. Restart
the print job.
The application may have sent the wrong information about page size
or you may have put in the wrong paper size. Check the application
and the print driver for the proper page size. Check to be sure the
application setting and the page size are the same. Adjust one or the
other if necessary.
Make sure the printer driver is not inadvertently set to “No Feed
Mode.”
The printer ejects a partially printed page, and the
green DATA indicator light remains lit or blinking
Make sure the Paper Size selection is correct using the application’s
dialog box.
The printer stops printing. The POWER indicator light
is blinking and the BATTERY indicator light is off