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SunTouch
®
Control System Installation and User’s Guide
Section 3
Troubleshooting
Troubleshooting
Use the following troubleshooting information to help resolve problems that may occur when using the
SunTouch
®
Control System. If by following the recommended actions you are still unable to resolve the
problems, please contact Technical Support (see page vi).
Frequently Asked Questions (FAQ)
How do I setup a two-speed pump?
A two-speed pump operates using two relays and one or more circuits. The first relay turns the pump on or
off. Assuming this is a filter pump, this circuit is controlled by the pool and spa circuits or any other circuit
that may be tied to the filter pump (such as circuits with freeze protection, etc.). The second relay (AUX 2)
switches the pump from low speed to high speed. The default condition is low speed. Up to three circuits
may be assigned to trigger the pump to high speed. However, if three relays are being used, two relays must
be located outside the SunTouch Control System enclosure. The SunTouch Control System enclosure which
houses two relays. Note: These circuits do not switch the pump on.
To configure a two-speed pump relay, refer to “Settings Menu: 2-Speed Pump,” on page 29. For relay location
and wiring (see page 53). The 2-Speed pump relay connector is plugged into the AUX 3 output socket on the
SunTouch Control System motherboard.
Can I switch the heater on and change the temperature from the spa?
The heater may be switched on from the spa location using the QuickTouch
®
Wireless Remote (optional), see
page 28 for setup details.
How do I switch on solar heating?
The system must first be configured for solar heating. Go to the “Heat” menu (see page 14) and enable “Solar”
as the heat source.
Note: Do not select “Heat Pump” as the solar heating method.