73
SunTouch
®
Control System Installation and User’s Guide
Problem:
The QuickTouch
®
Wireless Remote will not work, or will not work dependably.
Symptom
Possible Cause
Solution
Unit seems to turn on or off
circuits without the user /
transmitter
A near by home is oper-
ating a similar wireless
unit
Select an alternate address code for the transmitter and
receiver. Change the DIP switches on both Transceiver
and remote to an alternate, but matching setting.
Symptom
Possible Cause
Solution
POWER LED does not light on
the Receiver board located in
the plastic clam shell.
SunTouch Control
System Load Center
does not have power
Ensure power is being supplied and that the power
center operates correctly without the receiver installed
Defective cable or
connection to the Load
Center
Verify the function of the board using known good cable
set. Check all wiring
Defective Receiver
board
Contact Technical Support
COMM LINK LED does not light
or blink. In normal operation
LED will blink at least every 2
seconds
Defective cable or
connection to the Load
Center
Verify the function of the board using known good cable
set
Defective receiver board
Replace receiver board
Address switches are incor-
rectly configured
Verify that the address
switches on the trans-
mitter and handheld
receiver board are
correct and match
Transmitter battery has failed
Replace Transmitter
battery
Defective Transmitter or Receiver
